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Mailbox Repair reviews in Vienna

  • A
    Mailbox Xpress Inc
    This is the second time we have gone to Mailbox Xpress for a mailbox installation, and we would continue to use and recommend this company for any mailbox work.  We first went to Mailbox Xpress a few years back at a previous Northern VA residence, after someone backed into our mailbox and pretty much destroyed it.  My neighbors recommended Mailbox Xpress and so I contacted them from their website.  The owner, Mr. Hughes, contacted me the same day.  We discussed replacement options, and he came out the next day and replaced the mailbox.  We went with one of his Pineapple posts that time and it came out great.
    On this occasion, we were replacing and older post / box setup.  I had already ordered a mailbox top from another vendor, and contacted Mr. Hughes to provide the post and do the full install.  As with the previous job, he was quick to reply, and quick to do the install.  
    What I appreciate about Mr. Huges is the care he takes in his work, and in assisting his customers in selecting what fits their house / neighborhood.  In this case, he used an alternate support beam to match the style of the box top, and recommended options for the type of numerals used on the post to color match the top.  If you want to take the time to describe to Mr. Hughes what you want to the setup to look like, he will work to provide options and suggestions to get you the mailbox / curb look you are going for.  I also prefer to support local business providers, and appreciate that he is a long time Northern VA business owner.
    - rodney s.
  • A
    Mailbox Xpress Inc
    We called Jim on Saturday and he was there the next day. He did a great job and was very professional and courteous. He helped us pick out the right post and box and then set it up that Sunday. He has been doing this for 20 years and I can see why. If you went to Home Depot and bought everything separately and the equipment to install it, it would be probably just a little bit less than what we paid. He provides a 5 year warranty and judging by the other reviews, he is very well liked. Could not recommend anyone better if you need this done quickly with no headaches. Thanks Jim
    - Joelle & Al P.
  • A
    Mailbox Xpress Inc
    Jim is outstanding. He installed a beautiful new mailbox for me this morning. I think people don't realize how much a new mailbox can do for the curb appeal of a house. I would highly recommend Mailbox Xpress. The work was of great quality and completed quickly.
    - Tina G.
  • A
    Mailbox Xpress Inc
    I called them on Saturday to inquire about the repair of my mailbox. They indicated they would be out the next day (Sunday).
     On Sunday they replaced the mailbox and post.  They were responsive and professional.  I would use them again.
    - JEFFREY B.
  • A
    Mailbox Xpress Inc
    I  damaged my mailbox when I back into it with my car, knocking it off its pole and breaking some if its mounting parts. The accident happened on a Friday afternoon. I called Mailbox Xpress later that afternoon and spoke to a woman who said they would put up a temporary mailbox as soon as possible, most likely on the following Monday or Tuesday. That Sunday I received a call from Jim who said he would be out that afternoon to put up the temporary mailbox despite a heavy snow. True to his word, he arrived a few hours later in a heavy snowstorm, put up a temporary mailbox, and said he could repair my old mailbox by ordering the broken parts thereby saving me the cost of a new mailbox and pole. He took the broken parts with him and a day or two later I received a call from Tom to say he had ordered the parts and would be in touch with me as soon as they arrived.  When the parts arrived about a week later, Jim said he would be out that same day because he was going into the hospital the next day for elective surgery and would not be available for several weeks after his surgery. He arrived after sunset that night and reinstalled the mailbox by the light of his truck headlights. The result was a perfect repair.
    Jim was one of the pleasantest, honest, and hard working individuals I have ever met.  I very enthusiastically recommend him and his company for mailbox repairs and installation.
    - Ronald K.
  • A
    Mailbox Xpress Inc
    This was actually a fun experience from start to finish, and well worth the cost in terms of value. Jim answered the phone on the second rignreign and told me what I needed. The next morning he was out front putting exactly what I needed on the post where the old mail box had been. He's a great guy, and as I said up front actually fun to deal with. I highly recommend this company to anyone in the Washington D.C. area whose old mailbox has died!
    - Craig D.
  • A
    Mailbox Man of MD
    I contacted the Mailbox Man of MD through E-mail. I wasn't sure they serviced our area, but was told they would be in my area on Thursday, so I chose the mailbox from the website,and gave them my address. They came on Thursday as scheduled. I was not home. When I came home from work, my new mailbox was installed. It looks beautiful! Everything was cleaned up. The mailbox is sturdy, installed properly, high quality. I received an invoice in the mail and sent the check today. This has been a wonderful experience.
    - Pamela R.
  • A
    Mailbox Xpress Inc
    Jim does great work. He really took the time to explain what he was doing and answer any questions. The finished product was wonderful and at a fair price. All 4 neighbors are over the top happy with our new cluster mailboxes and how great they look.  I think what separates Jim from other outfits is where they set out to meet customers expectations, his goal is to exceed them! I would highly recommend Mailbox Xpress and Jim for any mailbox repair or new construction!
    - Phil N.
  • A
    Mailbox Xpress Inc
    I contacted Mailbox Xpress after reading Angie's List reviews.  Jim called me back the same day, came out the next day and replaced our old post and mailbox.  He was very responsive and professional, and did quality work.
    - Cindy F.
  • A
    Mailbox Xpress Inc
    Mailbox Xpress certainly goes that extra mile. When I called to get some advice as to which mailbox would best suit our needs, I told Jim Hughes that our present mailbox kept falling down. Jim brought out a temporary mailbox for us to use while waiting for the mailbox we had ordered. Our new mailbox looks great and Jim Hughes is man who like what he does and it shows because he give 110% service. Would wholeheartedly recommend Mailbox Xpress.
    - Coleen or Cary M.
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Mailbox Repair Services in Vienna

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