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Carpet Cleaning reviews in Vienna

  • D
    Zerorez of DC Metro
    We were VERY disappointed with this company on multiple levels. When I balked at the estimate for the hardwood floor work, their phone rep claimed the job included a 3-year warranty on the sealer. It did not. After setting up their equipment, they explained that cleaning the carpeted stairs would cost nearly as much as the 3 rooms they cleaned. Their truck ran the whole 2+ hours they were there, forcing me to stop painting the garage as I was choking on fumes. The next day I found small stains on the stairs which I cleaned. When I inspected the hardwood floors, the finish was very uneven ��� glossy in some areas and dull in others -- which means they applied only a single coat of sealer and that the work was done poorly. When I asked for the warranty paperwork, the response was ���what warranty?��� This property is a rental unit and the new tenants moved in two days after this Zerorez work was completed. Zerorez management offered to inspect the work and add more sealer to the hardwood, but now there was furniture and boxes in the rooms. They refunded part of the overpriced hardwood job and had no explanation for the lie about the sealer warranty. I don���t expect vendors to be perfect, but this was one too many problems for two simple tasks. While we appreciate the partial refund, I will never use this company again and cannot recommend them to anyone.
    - DAVID D.
  • A
    Exceptional Upholstery Carpet & Rug Cleaning
    Excellent. Very professional. Arrived on time and his estimated cost was adhere to. Eric and Herbert were very courteous and knew their job. The items that were cleaned, look new. I will definitely hire their services again. Thank you for an excellent job performed.
    - Maria M.
  • A
    DR Restore
    By working weekends, the team at DR Restore completed all mold remediation and reconstruction ahead of schedule. We had been without housing, so we were incredibly fortunate to find DR Restore. The project included addressing chronic water damage issues that had occurred in our home as well as drywall repair, painting and replacing wood flooring throughout the house. It was a pleasant and stress-free experience working with Tom Mitchell and his team at DR Restore. I could not more highly recommend this company.
    - Abigail B.
  • A
    Oxi Fresh of Northern Virginia
    I wanted service for 3 rooms and a stair. but technician Mike was so professional that I ended up with 6 rooms and 2 stairs. the work is so good , cleaned all spots . even my child vomit and ink spots. thank you Mike > thank you oxifresh. for sure I will use your service again.
    - Jim M.
  • A
    I have used this company several times, and the job is always perfection! Flawless work, arrived on time, worked quickly, professional - and the prices are very fair. There was no sales pressure to add extra rooms. Removed a red fruit juice stain that another company had left behind. We are thrilled and will be using their services again!
    - Kim F.
  • A
    COIT Cleaning and Restoration Services
    My carpet was beautifully cleaned! I am so thrilled with Coit, and with the price, availability, and most of all my carpet looks and smells clean. I will definitely use them again and will also rave to my friends and family. Quality work! Thanks SO much for doing a great job. (Early last week I had another company come out, twice, and twice they left a dirty rug)
    - Amy R.
  • D
    Hadeed Carpet Cleaning, Inc.
    The actual cleaning was excellent. The prices is excessive compared to my experience with the identical rugs being cleaned in other cities. Of course DC prices are higher so I understand that. Pick up of rugs was excellent. Communication was awful, emails bounced back, calls were not answered. delivery was promised on a certain day and cleared my schedule, called that day and they had NO record for them to be delivered Manager then promised a 4 PM pick up. I had to call at 4:20 and was told this could not happen, but a Saturday delivery could occur. I asked for after 9 time slot. "We can guarantee that" Delivery came at 8:30 disrupting the entire house.
    - Henry K.
  • A
    Servpro of Reston Herndon & Baltimore Inner Harbor
    We were about one week away from moving when our hot water heater went out and began flooding the basement. As soon as we realized what we had, we called ServPro Reston and they were able to respond within hours and were professional, polite, and efficient. They really went above and beyond the call of duty and I would highly recommend them to anyone, unreservedly. They were great.
    - Sheri D.
  • A
    Next Day Cleaning Service
    A pair of cleaners arrived punctually with equipment and supplies needed for thorough cleaning. Cleaning included attention to detail such as removing dust and grease from high cabinet tops and appliances in kitchen, ceiling fans, window blinds, tops of door frames in all rooms; careful disinfectant cleaning of kitchen, baths, and tiled walls and floors; remove spots, stains and marring of baseboards and walls prior to vacuuming; careful dusting of pictures on walls and and art and ceramics on shelves; cleaning and polishing of hardwood floors and wood furniture; cleaners also pay exceptional attention to carefully gathering, arranging and appropriately shelving loose belongings, wardrobe items, objects, books. [Outside window and basement step cleaning is done for an extra charge.] These 2-person home cleaning teams work quickly and can usually complete the above described interior house cleaning for a 2 BR/3BA home in 2-3 hours. Confirm latest hourly rates with service manager (Omer, 202-615-7744 or 202-7514004) I was charged $75/hour for very professional cleaning by 2-person crew, minimum of $150/cleaning visit.
    - James E.
  • A
    Ayoub Carpet Service
    Better than we anticipated! We didn't realize that they could clean the armchairs in our home, so we asked them for an estimate for that when we came to do the carpets. They then were able to do the chairs while at our house and wow! They look brand new.
    - Laura G.
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Carpet Cleaners in Vienna

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