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Recent Basement Waterproofing Reviews in Vienna

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    JW Home Improvement
    We had a wide range of tasks that needed to be done around our house, and we saved a lot of time and money by having JW do all of them, rather than hiring multiple separate firms. Kevin and Soren did an excellent job -- they did quality work, worked efficiently, and and were good to communicate with. Jesse did an excellent job helping us define the scope of our project and identify what needed to be done (and what didn't need to be done). Kevin even made a couple extra trips to complete some electrical work that proved to be more complex than we anticipated. We had a great experience with JW and would recommend them to anyone.
    - Benjamin C.
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    Independence Landscape & Lawn Care
    Mark Haller their lead man is extremely professional, knowledgeable and helpful. They installed French drains and a paver stone curved walkway with a front step. Paco, their foreman, is excellent and their is crew courteous, hardworking, and efficient. Their prices are in the median/competitive range. You will definitely receive excellent value and excellent return for what you pay for without being gauged. We have had absolute confidence in their ability to listen, offer solutions, explain most pro’s & con’s, execute good work, meet deadlines, along with trust worthiness and solid knowledgeability. Highly recommend! For more detail on the two jobs they did for us, read more below about these two project experiences and results. :) 1) French drain installation We trusted them to install a French drain system which we had not realized we needed - at least not until we met with Mark for initial lawn care estimates. Since the drains were installed last Spring (2019), the lawn is lush, thriving and beautiful. If we had gone with either of the two other companies’ lawn assessments, we would have invested in a continued mud pond and no return. 2) Paver Stone walkway The stone walkway installation is beautifully done. We receive compliments from neighbors and family. We give them Mark’s name each time. We are very happy with the workmanship. My only suggestion is that Mark mention ahead to his clients that colored concrete pavers leach calcium giving it a chalky color for 6 months to a year. It was very disappointing - heart sinking for me to see it happening almost immediately after the pavers were laid. The process is called efflorescence. I needed to look it up to figure out the cause. You need to wait a year and then you can safely power wash out the calcium and seal the stones into the intended rich colors. I followed up and Mark was helpful and confirmed it was efflorescence. He said customers ask about the chalkiness all the time. I do not feel that the omission is purposeful, but it may be an assumption that I’d know or that the stone company would mention it. I recommended Mark tell clients at the onset before they visit the stone store. Concrete pavers are less expensive, but I may have invested in a different kind of paver knowing that issue ahead. I was not given an opportunity to make that decision. Alas, the stones will get treated by us this October and hopefully I see the rich colors that for now, only show after a rainfall. I will update this review when we treat the pavers.
    - Christy C.
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    Exterior Medics
    Overall - it went well. The original project manager was horrible - but the company realized that and made a change and provided a new project manager. They realize a problem and fixed it! You can't ask for a better resolution than that.
    - Brian Q.
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    Exterior Medics
    The team was extremely knowledgeable and professional and worked extremely hard over a period of two weeks. Every detail was attended to. I would highly recommend them to anyone considering replacing old siding on their home.
    - elizabeth a.
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    4 Service Pros
    We haven’t had any work done with them yet, but I am already so impressed with this company! David came out to do a basement waterproofing inspection because we noticed a shallow pooling of water in the middle of our basement floor after some heavy rains. Instead of coming out and immediately suggesting some costly remedies (which a separate highly-rated company had recently done), he made it clear that he wanted to be as honest and transparent as possible, and wouldn’t feel right about suggesting any solutions until he could pinpoint the root cause of the issues; he didn’t want to do any work (just to make the money) if he didn’t feel confident that it would actually solve the problem. We greatly appreciate that! Instead, David (who is incredibly experienced and knowledgeable) took the time to do a thorough inspection both inside and outside of the house. He gave us some solid recommendations of things we could do to monitor the space that would help determine the root cause. He also gave recommendations for other exterior areas around the house to address issues that his company doesn’t even handle – he could have easily said, “we don’t deal with that so I won’t waste my time commenting.” He also took the time to answer our many questions, some of which that had nothing to do with services that his company offers. All in all, this company has gained my trust. I feel confident that they do their due diligence, only recommending services that are actually needed and that will provide a long-lasting solution (not just a temporary fix). While we haven’t had any work done with them yet, if we end up needing basement waterproofing services to fix any larger issues down the road, we will most certainly be calling David at 4 Service Pros. He and his company have a great reputation to uphold and clearly take pride in doing the right thing. Finding this type of mentality in any company is very hard to find these days!
    - Alicia C.
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    4 Service Pros
    David from 4 Service Pros came to provide a consult on preventing further water damage to our basement. He identified the problem causing the damage and provided several recommendations on how we could fix the problem inexpensively before resorting to waterproofing if necessary. He proved to be trustworthy and willing to put clients' needs first rather than take advantage of people willing to pay for a service they don't need. His service guarantees that we will use 4 Service Pros again in the future.
    - Nicholas S.
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    A A Action Waterproofing Inc
    Jason was excellent and I will absolutely use AA Action Waterproofing for future projects. After having two other companies provide estimates for fixing our basement leak problem, I called AA Action for a third quote. The first two companies recommended extensive indoor and outdoor remedies with expensive price tags. I was a bit surprised because our leak is very minor. Enter Jason. Jason was friendly and clearly had extensive experience. He assessed the problem and pointed out that, while we could of course undertake the considerable actions the other companies recommended, it was more than likely that a simple fix of rerouting our gutter drain would fix our problem - a $20 fix that we could do on our own vs. the thousands of dollars in repairs recommended by the other companies. He told us that he could not honestly take our money knowing this small fix was likely all that was required. The remedy worked. It's rare to find Jason's honesty in the home contracting world; I will definitely call AA Action for any future issues.
    - Ben M.
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    NV Waterproofing & Foundation Repair
    Manny and his team were outstanding! Their communication throughout the project was incredible, they worked with us to make sure everything made sense for our space. They were professional, knowledgeable, and timely. The project was done in two days, and everything was done with such precision. We knew NV Waterproofing was the best of the best, but they seriously exceeded our expectations.
    - Mary B.
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    A A Action Waterproofing Inc
    They did a very good job, it looks nice, and they were courteous. End result looks nice, and neat but let's see when it rains. And, I got a 50 year warranty.
    - Harry W.
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    NV Waterproofing & Foundation Repair
    Could not have gone better. I needed to educate myself about preventing my basement from ever flooding so I took the time to receive 4 bids. NV clearly found the best path forward without suggesting I perform thousands of $$$ in unnecessary work breaking up my basement. Lately, I have had many different kinds of contractors at my home. The team at NV was by far one of the most cordial, professional and reassuring that I have met with. I even called the owner of NV to tell him how much I appreciated the work. The team actually found a way to save me some moment off the original quote by using some of my existing infrastructure. Let me be clear, installing a new sump pump is tough work and can be very messy. After the team left you would not have known they were there. Very impressive. I would recommend NV to anyone who may be concerned about their basement. Top tier service and professionalism across the board.
    - Matthew B.
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