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Auto Repair reviews in Vienna

  • F
    Mercedes-Benz Of Tysons Corner
    This was the second horrendous experience for awful service on a 2015 Mercedes S550 in the past four months from this dealership! A clear pattern of incompetency at all levels of management and service! Surely quite Shameful for such a fine quality car! We complained to the dealership GM and to Mercedes Corporate offices in Feb 2019 first of another terrible experience. That experience included such preposterous claims by Mercedes service personnel that if you wanted a GPS updated on a 2015 Mercedes S550 the owner needed to buy that part themselves and have it fixed elsewhere. Altho a part that came with the car Mercedes attempts to disavow any further responsibility for that service! Really? How many other parts could thus fall in the same category? Dumb, Dumb, Dumb!!!! Then we are now in a TWELVE (12) DAY DELAY waiting for service with agents not even returning calls!. Rude and extremely arrogant, impertinent and just plain unhelpful agents seem pervasive at Mercedes-Benz of Tysons Corner in our experience!!!! The incompetent technicians that seemed clueless were maybe the worst! The so called service "Advisor" even had the audacity to blame that poor service on a lack of personnel! Is that a customer's responsibility now to be sure a qualified technician is available? Really??? A really TERRIBLE service experience on TWO occasions in just four months so clearly a pattern of extraordinary poor service, waste of a customer's time, absurdly high costs and quite a disgrace to Mercedes craftsmen and to that company which claims "The Best or Nothing!"!!!!! If service at Tysons Mercedes is an example anyone considering a Mercedes from this dealership should choose for their own sanity ... NOTHING!!!!
    - James R.
  • F
    Chahel Automotive
    Services were performed as requested. However, in the process the shop damaged the body of the car, making a dent and a scratch on the left rear side of the car. As they claimed it has not happened in the shop, I asked them to review the camera footage, but they refused.
    - Ovidiu L.
  • A
    AutoScandia Automotive Services
    AutoScandia's Saab experts were very thorough and competent in their attention every aspect of the work that needed to be done. They demonstrated initiative and responsibility. Billings are fair and all charges are explained in detail.
    - ALBERT N.
  • A
    Fairfax Auto Repair
    From start to finish, my car was well cared for. The customer service was excellent and the information provided was straight forward. They not only handled the repair but also gave my car a complete review in order to address any other issues at the same time. I will definitely go back again for future service requirements.
    - Michael R.
  • A
    Herndon Reston Transmission was great to work with and very professional from the first time I met Randy until the repairs on my vehicle were completed. He test drove my car, confirmed that a replacement rear differential was required, located a used differential with low mileage (40K), provided a 6-month, 6000-mile warranty that includes parts and labor, and completed the work in one day. I will definitely be a repeat customer and highly recommend Herndon Reston Transmission for any type of vehicle repair.
    - Brad C.
  • A
    Fairfax Auto Repair
    Recently I took my car to have its periodic maintenance at the dealer. I was told that my car had a major rack & pinion problem that required a costly repair. I decided to get a second opinion. After the owner of Fairfax Auto Repair checked my car for the major problem, he took the time to show me the underside of my car and explain that there was no rack & pinion leak. My experience at Fairfax Auto Repair gained my trust and business. Everyone was professional and attentive. I would recommend this business to others.
    - Mary Ann A.
  • A
    NAPA Auto Parts - Fairfax Auto Parts Inc
    It was fast and easy.? It was a Groupon so the price was good.? I thought they were very good.? I give them a A on everything.? It was a little hard to find their building.? You have to go off the road and then there it a row of stores.? It's sort of a warehouse area and you have to figure out which one's them.? But I give them an A on everything.? They're a little hidden.? ?I've been there before.? I bought a two oil change and last time they did a little bit of work as well.? I do plan to use them for my Infiniti from now on because I'm pissed at my dealer.
    - Mark R.
  • A
    County Transmissions Inc.
    County Transmission found the problem and quoted me about 5K to replace and the guarantee is for 3 years, you can't beat that! I went ahead with the work which was done on time while we were away on vacation. I had to go by and get some things from the vehicle since we were going away, and they were very accommodating. We were able to get our car right away, we paid over the phone and they arranged an easy pick up on our way back from our trip. They also came in a little under what I was quoted when I used another Angie's List coupon for services. Everyone was super helpful and nice. I would definitely recommend their services and work.
    - Beatriz K.
  • A
    Priority Toyota Springfield
    They have all kinds of options for oil changes. They also offer coupons. It's pretty nice. I have a good time with them. They offer free alignment checks. All of the results come out to be passed. I don't think they're someone to rip you off.
    - Zhao L.
  • A
    We're got a Toyota car and a Chevy pick-up. They work on everything brand. I've been using them for about 35 years now. They did another outstanding repair job on our two vehicles! They are excellent when it comes to quality of work, honestly and directness. They really stand by their completed job!
    - ALTON G.
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Auto Repair Shops in Vienna

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