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Appliance Repair reviews in Vienna

  • F
    DMV Appliance Repair Services LLC
    In my personal opinion this company is overpriced and the customer service is not what it should be. After posting this review on Angie's list I was contacted numerous times by the company who is now threatening a lawsuit against me if I don't remove the posting.
    - Dan M.
  • A
    Appliance Geek Inc
    After Sears sent someone who told me to call a plumber, I found Appliance Geek! From the start they listened to my concerns Came the net day to evaluate. With the nominal service call fee, they set me on the right track! No pressure but very helpful to be sure I got what was needed! -Amy
    - amy h.
  • A
    Expert Appliance Services
    Exceptional, Believe these reviews. My 10-year-old GE Fridge stopped working last night. I called at around 11 am and PJ was in my driveway ONE HOUR later with the new motherboard. Unbelievable, I'm still speechless. Believe the hype. Too bad these guys don't fix cars, air conditioners, furnaces, lawn mowers ............. Very well done indeed!!!!
    - Lloyd G.
  • A
    All American Appliance Service Inc
    Our dryer stopped working on Sunday, and we called and left a message. All American Appliance called back early on Monday morning and we were able to schedule an appointment on Wednesday between 11 and 2. On Wednesday, Mark called around 10:50 saying he'd be there shortly, and he was. He diagnosed the issue as being a broken heating element, which they needed to order. He scheduled an appointment again between 11 and 2. He called around 11:45 to say he'd be there shortly, which he was. He had the dryer repaired within 20 minutes or so. Mark was friendly, courteous, and punctual. They were extremely responsive and kept us up to date with the timeline for repair. Would definitely use again and would recommend to others.
    - Jonathan L.
  • A
    All American Appliance Service Inc
    Very well. The technician was knowledgable, professional, and provided great advice. They were right on time, the price was excellent and I got a discount for being an Angie's list member. All of this led to Excellent scores overall and for all but one item. Also, as part of their protocol to find the problem--ultimately a broken timer--they cleaned out lint from around the drum and in the vent, which is excellent. For responsiveness, I gave a good, which is just that....good. The initial appointment was within 48 hours which is good. It took a little over a week to get the part, which is okay but is probably more reflective of the supplier. And, they called me right away when they had the part and scheduled repair to occur the next day, which is excellent. I'm very pleased and will use them again, if I have an appliance problem.
    - Judith F.
  • A
    Appliance Geek Inc
    I called Appliance Geek due to the positive reviews and reasonable prices I saw on Angie's List. The gentleman I spoke with on the phone had me describe what was going on. Ultimately, he explained that the problem with my machine is one that would cost as much to repair as it would to replace the machine. While this is bad news for me, I AM VERY IMPRESSED BY THE PROFESSIONALISM AND HONESTY. When someone chooses honesty over making a buck, it says something about their character.
    - Jeremy S.
  • A
    KOAM HOME APPLIANCE SERVICE
    uh . . . great. KOAM isn't cheap but was well worth it in this case. Very professional, very dedicated to fixing the problem. They came out here and couldn't fix it with what they brought with them, said they needed to do some research and would get back to me in two days. And left without asking for any money. They called me the next days, said they had what they needed, and scheduled the second trip. He came out when he said he'd be here and worked and worked - apparently things were trickier than he thought and he had to "make" a special piece - and he did and it seems fine. Would use again and am pleased to know they service many brands.
    - Robin H.
  • A
    Above The Rest
    Umar and his assistant were fantastic. Initially the assistant came out to see what needed to be done. Umar called shortly after his assistant left and explained what would be needed and what the cost would be. Due to the fact that in addition to the heating unit needing to be replaced, the wires had burned out and also needed replacing, meaning the entire unit had to be removed from the wall in order to properly repair the oven Both Umar and his assistant came out to do the job. They were punctual, and worked tirelessly explaining to us what they were doing as they worked. They are perfectionists and clearly have an excellent work ethic. Above the Rest is a perfect name for the company because from our experience they are. We would hire them again in a heartbeat and highly recommend Above the Rest for any appliance repair you might have.
    - Karen W.
  • A
    Service Master
    Found that our fridge was not cooling but the freezer was fine. Called several repair services but Service Master was the most responsive and the only business we were able to talk to that could come on the same day. The technician arrived within the promised window after calling ahead to let me know exactly when he would get to our home. He promptly diagnosed the problem and replaced the fan motor.
    - ROBERT T.
  • A
    DMV Appliance & HVAC Repairs
    I called on a Sunday and while they don't offer Sunday appointments, they made an appointment for me first thing on Monday morning to fix my Samsung dryer that was not throwing off heat. The repairman was courteous, professional and competent. The woman answering the phones and scheduling the appointments was very helpful (despite my ill-placed frustration). I would hire them again.
    - rachel h.
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Appliance Services in Vienna

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