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Exterior Contractor reviews in Vansant

  • D
    ELK GARDEN ALUMINUM & SUPPLY
    I will have to say that the guys that did the installation were great! They did amazing work!! I have no complaint with the work!
    My complaint is with Mike, the boss. When he did me a quote, I told him face to face that I only wanted siding. Didn't want to shell out almost $1000 extra for the soffits. I called the office a year later, when I had the money, and asked if the $4400 quote would still be good. The rude lady in the office asked Mike and she told me that he said it was fine. So, I thought all is good.
    I was so thrilled to get the new siding. The completed it 10/18/13. They hand me another copy of the quote and it said I owed $5215. I only had $4400, which was what I was told I had to pay. Mike added in the $815 extra for the soffits, even though I told him I didn't want to do that. I told him face to face no soffits. So, Mike calls me and says we have a problem because I didn't send enough money. I told him I didn't want the extra done. He proceeded to treat me like I was an idiot because I was home when it was done and I should've said something. I have never seen anyone get siding and I had no clue what all was done. He said I was a liar and I'm a thief because I'm stealing money from his company. I paid for what I told him I wanted done. It's not my fault that there was a miscommunication between Mike and the installers. 
    To be called a liar and an idiot is bad. To be told that I will have to live with stealing money from his company when I did nothing wrong is more than I can tolerate! Stay away from this company because they will do more work than you want and then drop a bombshell on you and talk to you like you are lower than trash!!
    - jim g.
  • A
    ELK GARDEN ALUMINUM & SUPPLY
    They did an excellent job. They did it quite a while ago and it has held up great.
    - Terry L.
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Home Exterior Specialists in Vansant

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