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Insulation reviews in Troy

  • D
    Layman & Son
    The company sent an installer that did not speak English. Not really a problem if one assumes he knows what to do. When the job was complete, we noticed that some shingles had been damaged during installation. My husband got on the roof to inspect the damage and we found the quality of the gutter guard installation shocking. Not only had he screwed the gutter guard into the eaves crooked (if it's not pitched, it won't allow for water to run off away from the house) it was screwed on top of the drip edge in some spots and jammed under it in others. There were no corner pieces installed, gaps between each of the long guard pieces and huge openings on all the exterior corners. Obviously that won't keep the leaves out of the gutters, which was the entire point of this anyway.
    We contacted our salesman who told us that the corner miters (that are part of the complete Rhino gutter guard system) are "extra" and weren't included in our price. He did send the same installer out the very next day to make some repairs, and in his defense he did attempt to communicate with us about what he was doing, but we couldn't figure out what he was trying to say. We paid the billed amount for the installation of the gutter guards in full, contacted our salesman again regarding the poor quality of the installation and the damaged shingles, and got no reply. We called and emailed several times, even asking to speak with the Owner of the company. He didn't call us back either. We appealed to our local BBB for assistance, and got no resolution. Layman & Son flatly refused to acknowledge any issues exist (and believe me there are plenty of photos to prove otherwise). We sincerely regret using Layman & Son especially since we're having to pay another company to fix what they did. I would never recommend them to anyone looking for quality workmanship.
    - Warren A.
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Insulation Contractors in Troy

Companies below are listed in alphabetical order.

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  • Remodel USA

    605 Hampton Park Blvd
    Capitol Heights, Maryland