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Pest Control reviews in Troutville

  • C
    Orkin Pest Control
    We bought a new home and the previous owner had a contract for termite
    inspection annually. They had treated the home ~10 years prior and
    the owner had no issues but owner had opted to pa  $200 each year instead
    of $1000s for infestation if she needed to start over.
    We called to set up appointment and the Secretaryt was rude
    and not helpful. We wanted information about transferring contract and
    she said we didn't have enough time, the contract had expired and she
    didn't know if she could get a rep out. Luckily a rep was able to come
    and do inspection. He was very courteous, friendly and answered my
    questions. He was unable to answer the financial ones and recommended
    calling the Secretary. When I did she got snippy about why we were past
    the date and hadn't paid. She didn't take the time to ask questions to
    understand the move prior to rudely telling me what she couldn't do.
    We did not continue the contract. To be fair the rep that came out was
    very friendly and the company does good work- as evidenced by the time that had passed since the last treatment. To my husband and I though, customer service is a high priority and the secretary's attitude and treatment tipped the scales negatively.  If she had been as helpful as the rep, this would have been an A-B review.
    - Elizabeth T.
  • F
    Bug Man Exterminating
    I was out of town, and had someone meet the exterminator to pay them.
    All the guy did was squirt a can of spray at the nest.  (It was the size of a basketball.)  Which knocked half of the white paper-like material unto my black roof.  The remaining half is still hanging there and has now turned into a black rotting mess.(I do not own a ladder or I would get it down myself.)
    So not only did they do nothing but spray a can and charged me $195.00, they didn't even get up there and clean it off.  BTW, this is a small cape cod, 2 story house.   In retrospect, I could have bought a can of wasp spray that they sell at Lowes and Home Depot and done this myself.
     What I'm really angry about is not only the excessive amount of money charged, but that they left this nest up there!!
    - Keith W .
  • A
    FEDERAL EXTERMINATING SVC
    He sprays inside and outside the house. Their spray works better than other companies that we've used in the past. We've been using them for a number of years now. He comes when he's supposed to, he's neat and he does a good job.
    - Kathlee B.
  • A
    Dodson Bros Exterminating Co
    We live out in the woods and so we have spiders, mice and all sorts of things. Mice are always trying to get into the house. I Just had them do an annual termite inspection a month or so ago and then a follow up every couple of months. I am very satisfied with the work they do. They guy's name is Eric and he calls us a day before he shows up. He is a real personable guy and I think he is from Norway. My wife has some family in Finland and so they have a personal connection. He is fine and I have no complaints what so ever. I really haven't compared his price. The quality of work is good and I have a play house where my kids play in and he sprayed around that too.
    - Tom K.
  • A
    Bug Man Exterminating
    Spraying worked!
    - Ricky B.
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Pest Exterminators in Troutville

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