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Door Installation reviews in Troutville

  • A
    Appalachian Building Concepts
    Mike and Lou did an excellent job on my basement. Installing stairs didnt sound like it would be much of a job and doesnt sound like it would be a big deal, but there was only one space where the stairs could go. They made it work and my wife and I couldnt be more pleased. I am very picky when it comes to work being performed on my house and most of the time I dread having someone else working on my house. But I was very pleased with the work and will definitely hire them for any future work.
    - Ron H.
  • F
    Those Window Guys
    We got an estimate to replace our 8 windows and one screen door. We paid what they asked for. they came an install them in 2 days. I have no complain about the 8 windows up to this point. The windows where installed by Avery. However we have problem with the screen door since day one. The door was install by Tommy. 
    1- Tommy left the door's weather strip out of place with sharp edge at the bottom which injured my wife's foot on the first day after they finished. I had to call them twice before they came and fix it about a week later. 
    2- Because the door's weather strip was not installed right and it was hanging form the door about a week it ripped. Moreover the door stopped closing at all. I called them and told they about the problems they said they will come by and fix it. About 2 week later nothing happened. I called again to reminding them. To my surprise Tommy's wife (sorry i forgot her name) was very unprofessional and mean on the phone. She told me not to call the shop again and I should call her husband if I have a problem. I could not believe what I was hearing. I was speechless. I end the call with the plan not to deal with them ever again. few days later Tommy came and fix the door so currently the door close with no problem and he said that he will come and replace the weather strip later. 
    3- It it about a month now and the the door's weather strip still hanging from the door.
    4- Also during and after the installation I mentioned that the wrapping around the door was not done right because you can see the wood they used to place the door. And they did not fix it until now and i am not sure what to do about it. 
    I do not mind having problems with the door because we all human and we make mistakes. However, how they handle it was not professional at all. 

    - joseph i.
  • A
    Rusco Window Company Inc
    Very pleased with this hard-working crew. They did a great job! The A for price, however, is the benefit of doubt on my part. Initially, I thought it was very high, but when I saw how much labor and additional materials were required, I came to see the price as reasonable. Cleaned up well, afterward, too.
    - William R.
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Door Installers in Troutville

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