The Drying Co

A 43 Reviews

Founded 2002 • Angie's List since November 2010

Angie's List certified badge

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
Closed

Company Contact

236 Industrial Blvd A

Toano, VA 23168

Crawl Space Encapsulation in Henrico, VA

Crawl Space Encapsulation in Henrico, VA

foundation repair202023233
This homeowner in Henrico, Virginia had moisture damage and mold growth within their crawl space, and so they contacted us at The Drying Co./ThermalTec for a free estimate. We encapsulated, sealed, and insulated their crawl space, while also killing mold and mildew on all organic materials. The crawl space was transformed from a damp and nasty underbelly to a clean and useable space.

Description

To see what The Drying Co. is doing to protect its employees and customers, go to: https://www.thedryingco.com/about-us/press-release/2037-precautions-taken-by-the-drying-co-to-ensure-the-safety-of-our-customers-employees-during-covid-19-concerns.html. The Drying Co. has been serving Greater Richmond & the Virginia Peninsulas since 2002. We are a Home Performance Contractor specializing in Attics, Basements, and Crawl Spaces. Our goal is to deliver comfortable, energy-efficient, durable, and healthy home & building environments for all of our customers. We understand that no home is exactly like another, so we take all the time you need to discuss your concerns and goals. We then perform a thorough inspection of your home and develop a plan to achieve your goals. We want to make sure our customers are comfortable with the recommendations we make, so we will spend all the time you need to answer your questions. Our services include; Attic & Home insulation, Basement Waterproofing, Crawl Space Repair & Encapsulation, Foundation Repair, Duct Insulation & Aeroseal, Dehumidifiers & Sump Pumps....
Warehouse Spray Foam - Image

Warehouse Spray Foam

insulation

202022408

Verified Reviews

43 Total Reviews
Reviews by Rating
A Rated
35
B Rated
4
C Rated
2
D Rated
1
F Rated
1
Read reviews by category
basement waterproofing (26)insulation (24)home energy audit (9)foundation repair (6)home remodeling (6)structural engineering (2)well and water pump (1)roofing (2)door (1)water and smoke damage (1)
Showing 1-10 of 43 reviews
F

RATED

11/04/2020

Cool hand Luke showed up on Thursday dressed to kill. Crawled under house for 30 minutes and said he would get back to me on Friday with price. Never heard back from him or his lousy company.

DESCRIPTION OF WORK
Replace main beam under house and add 14 new joist.

CATEGORY basement waterproofing,structural engineer

WORK COMPLETED ON 11/04/2020

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], We do not have a record of anyone coming to your home last week, however, we were on-site September 4 to give you an estimate. I have reached out to your Rep about your concerns and he will be in touch with you in [Member Information Removed] next day or so to make sure we are all on [Member Information Removed] same page. I do apologize if we misstepped in our communica...
D

RATED

10/30/2020

I was able to get an appointment and estimate but could never get the work scheduled. I contacted them twice, to approve and schedule the work but was left hanging. I don't understand why they would want to follow through to do a job.

DESCRIPTION OF WORK
Room Over the Garage to Be Insulated.

CATEGORY insulation

COST $2,000

WORK COMPLETED ON 10/30/2020

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], Thank you for sharing your feedback with us. I am sorry that you did not receive [Member Information Removed] response from our team this is certainly not how we do business [Member Information Removed] we sincerely apologize for the lack of communication on our end. Our leadership team is investigating this [Member Information Removed] will train our team to ensure that...
A

RATED

10/06/2020

This is a copy of my email sent to them 3 weeks ago and I haven't heard back from them 😒 I wanted to share my feedback from my experience with The Drying Company. 1/ KNOWING YOUR PRODUCT The salesman assured me that they would be able to spray foam on existing insulation (Ceiling + Wall) because they have the best foam. When I asked him a second time, after another company told me that it would n...

DESCRIPTION OF WORK
Insulation Closed cell Spray Foam

CATEGORY insulation

COST $35,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/09/2020

Images

Photo for The Drying Co - 236 Industrial Blvd, Toano, VA - 38935652

+2 More

SERVICE PROVIDER RESPONSE

Thank you for your comments. I’m sorry I had to find out about your dissatisfaction this way. I take great pride in the work we do and the many customers we have helped. I am truly sorry for my office not communicating with you as we should have. There is no excuse I can offer. I would like to give you my findings from interviewing my team and share pictures of the work and have sent you an email ...
A

RATED

06/10/2020

EXCELLENT! Highly recommend. Staff was wonderful too. Great company...

DESCRIPTION OF WORK
Removing old vapor barrier, lay sand to correct surface level, lay new vapor barrier.

CATEGORY basement waterproofing,foundation repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/15/2020

SERVICE PROVIDER RESPONSE

Thank you so much, [Member Name Removed]! We are happy to hear you had a good experience with our team and will be sure to share your feedback with them. Please feel free to reach out if there is ever anything else we can do to help.
B

RATED

06/03/2020

Everything started very good. I received a call the same day to schedule the initial appointment. Matt the salesman was on time and very professional. I had to wait two weeks for the installation, that was not a problem. I was contacted about 2-3 days before the scheduled installation date and I was told that they overbooked some jobs and needed to move the installation one day. I had no problem w...

DESCRIPTION OF WORK
Attic insulation/seal

CATEGORY insulation

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/03/2020

A

RATED

03/14/2020

Overall fine install, had a hiccup with equipment that delayed finishing project two days. Put forth a lot of effort to protect surfaces from over spray/cross contamination. Had appropriate personnel protective gear for the crew of two men. Created a complete air tight envelope for the 2 story shed. Pleasantly surprised over the overall improvement in building structural strength. Area for improve...

DESCRIPTION OF WORK
Closed cell spray foam new two story shed.

CATEGORY insulation,structural engineer,energy audit

COST $3,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/12/2020

Images

Photo for The Drying Co - 236 Industrial Blvd, Toano, VA - 38444586

+9 More

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your experience with our company, we are glad to hear you are happy with the results of your project. We appreciate the feedback on notifying customers in route and on-site, this is something we have been refining and will continue to work on. We will be sure to share your review with our team. Thank you for allowing us to help you with your project, please f...
A

RATED

10/07/2019

Technicians arrived on time and went right to work. Both were very friendly and professional. I'm glad I hired this the Drying Company to do the work.

DESCRIPTION OF WORK
Insulation of the entire attic

CATEGORY insulation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/07/2019

SERVICE PROVIDER RESPONSE

Thanks so much, [Member Name Removed]! We're so glad to hear you were happy with everything. Please feel free to reach out if there is ever anything else we can do to help!
A

RATED

04/12/2019

Some initial prep information was a bit lacking in detail, which caused rescheduling of work, but went well after that. Insulated crawlspace that was severely lacking insulation from cheap & crappy house builder (HH Hunt). Foam insulation on sides/walls & certain posts/beams, 10 mil drymat on ground, sealed off vents. Workers friendly & professional. Bit pricey but noticeable improvement soon afte...

DESCRIPTION OF WORK
Crawlspace foam insulation and drymat

CATEGORY insulation

COST $5,216

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2019

SERVICE PROVIDER RESPONSE

Thank you so much for sharing your experience. We will certainly train to ensure that no details are missed in the future, thank you for bringing this concern to our attention. We are glad to hear that everything went well and you are happy with the results! We always strive to make sure our customers are 100% satisfied with the work we do and the service they receive. We will be sure to pass on y...
A

RATED

08/10/2018

Great. Arrived when they promised. Sent two very professional men who completed the work on time with little disruption and absolutely no mess. Fascinating equipment and process which totally seals your ductwork, thereby preventing heat/cool air from escaping into the attic. We are experiencing a noticeable difference in the air quality on our 2nd floor after this process was completed.

DESCRIPTION OF WORK
Sealed our attic HVAC ducts

CATEGORY insulation,energy audit

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/01/2018

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], Thank you for taking the time to share your experience. We are so glad to hear that you are noticing a difference in your home and that you had a good experience with our install team! We will be sure to share your feedback with them. Please feel free to reach out to us if there is ever anything else we can help you with or if you have any questions. Have a great day!
A

RATED

07/27/2018

Although a day late due to their scheduling issues, the crew was totally professional, did a superb job, protected furnishings, and thoroughly cleaned up what is, by necessity, a very messy process. Took three solid days plus a extra day for electrical work. Not cheap, but certainly worth the investment.

DESCRIPTION OF WORK
Complete basement waterproofing, drainage, sump pump and dehumidifier

CATEGORY basement waterproofing

COST $18,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/20/2018

Images

Photo for The Drying Co - 236 Industrial Blvd, Toano, VA - 37272884

+1 More

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], Thank you for leaving us your feedback! We apologize for any delay in the scheduling, however, we are glad to hear that you had a good experience with our install team. We will certainly share your feedback with them. Please reach out to us if you have any questions, or if there is ever anything else we can do to help. Have a great day!

Services Offered

Crawl Space Repair, Basement Waterproofing, Home & Attic Insulation, Attic Air Sealing, Radon Testing & Mitigation, Duct Sealing & Aeroseal, Foundation Repair

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, Discover, American Express, Financing Available
Emergency Service
No
Warranties
Yes