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Dog Grooming reviews in Toano

  • A
    Anderson's Corner Animal Hospital

    The initial evaluation and then the treatment were the first I worked with Dr. Robb directly although BJ has been out to the facility numerous times since he first had TPLO surgery with Doc Murphie Sr. almost two years ago.  Since then I have never looked back as I truly believe BJ was the luckiest dog in the world to have been introduced to this practice.   I am one of those awful pet parents, worse than picky, and overly obsessed with the quality of vet care for my dogs. so I do not provide accolades easily.  Nor would I take the time away from work to travel 70 miles each way for BJ's care.  Excellent care is something I have full expectations to receive.  While many disappoint,  ACAH has never failed to impress nor have they ever disappointed.  Maybe they are not perfect all the time, but then who is and I guess I am lucky as I haven't caught any of those times. One of the things they do is  actually listen to you and don't treat you like they know your dog better than you do.  They address your concerns, always taking the time to insure you are comfortable and understand what they are saying. And always open and honest with you. .   

    This last session was above and beyond what I expected.  Dr. Robb and Katie were nothing short of fantastic.  Knowledgeable, interested, proactive, thinking outside the box, conversant, open and I guess I could go on and on.  I was as impressed with what he did with BJ and what he said he might try as I was when I first met Doc Murphie Sr for BJ's TPLO 18 months earlier.  Not only did BJ need the surgery, but I needed to have him there for the full 8 weeks post op.  And almost right off the bat Doc said he needed to keep him post op for the whole time.  IT was as though he was reading my mind.  Strangest thing ever.  But that feeling you get when you walk into a new spot and you look around, take notice of what is going on and the interaction of the staff with each other, the clients and the animals, and you watch your dog and notice his reaction when first meeting the people that will work with him.  In that instant you know. Your instinct and that of your dogs, your gut reaction was spot on. 

    They have built up a phenomenal clinic with a great staff, from reception thru to surgery and treatment, to the groomers through to the kennel.   And yes, BJ has been a patient and 'guest' in just about every section, numerous time  and I am always comfortable knowing he is in the best of hands;  at the very least, a professional and caring staff, 24/7 who are always accessible.      


     




     

    - Susan S.
  • A
    Anderson's Corner Animal Hospital
    Everything went very smoothly. They will take walk ins but appointments are preferred, great hours too
    - Lisa M.
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Dog Groomers in Toano

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