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House Cleaning reviews in Toano

  • F
    Colonial Cleaning Company
    They are not dependable.  They don't return your calls.  I called Maxine on Monday, July 27, to verify the appointment.  She verified that someone would be here around 10 for the appointment.  The person never showed up.  I had a feeling that they wouldn't show up.  I had an extremely difficult time getting in touch with Maxine.  She wouldn't answer phone calls from my home phone, but I called once with my cell phone and she answered immediately.  I left multiple messages and she never responded to any of them.  The whole thing was a terrible experience.
    - Geraldine M.
  • A
    renee's cleaning
    Renee always has done a fine job.  She arrives on time and does everything you expect her to do.  I have always valued the fact that I could count on her....it was one less thing I had to worry about.
    - Cynthia M.
  • A
    Colonial Cleaning Company
    The cleaners were pleasant and professional.  They arrived on time and did a great job cleaning my house.  Fixtures look like new.  Everything is tidy and very clean.  It was like magic.  I mean everything is eye popping clean.  I am definitely going to use them again!
    - Michael G.
  • A
    Colonial Cleaning Company
    This company rocks!   Reliably great value and consistently personal and excellent service.  Maxine Goins is the owner/operator and with her team of cleaning professionals, you can be assured of great service.  She cares about the people she helps.  She spends the time to understand and listen to what her customers need.

    My husband and I worked 50-60+ hour/week jobs between Richmond and Newport News.  A house cleaning service was a necessity.  We tried a cleaning service from Newport News that was great first time out for a month or two, but over time we discovered that the house wasn't being cleaned as expected,  if at all!  For a while we cleaned our house, but then found we wanted and needed to do other things with our remaining time.  Fortunate for us to be introduced to Maxine. We have stayed with her ever since.  We've been her customer for 2 years.

    Maxine ' walks her talk' - check out her personal customer service statement (About Us) at her website: http://www.colonialcleaningcompany.net.  She means it!  She's modern:  email and texting to communicate w/us about scheduling changes.  She's always communicated changes to us and ensures we acknowledge before they happen. She is conscientious about using and suggesting natural, non-toxic cleaning solutions.  But if you have a favorite cleaning solution, she'll use what you prefer.  

    What makes Maxine's service stand out from others is that she developed a customized cleaning plan w/us including schedule and rate that meets both our needs. I'm working at home now, and she worked w/us to continue w/her cleaning service. Her word is her bond, and she is committed to ensuring quality each and every time.  She does this for every one of her clients!   We have a 2 cleaning visit a month plan and it's perfect for our needs and budget.  We've referred her to a neighbor and he has expressed his gratefulness as he is approaching his eighties and needs help.   

    When guests have visited w/us, she changes the linens out and makes sure the sheets are moved to the laundry room.  She notices details - she'll tell you if a faucet is leaking and if the flowers in a vase have expired, she'll clean out the dead flowers and vase.  Every visit, there's an extra something done that lets us know she ' sees' our home and what it needs.  

    If I have a concern, I discuss it w/Maxine and she's 100 percent professional and compassionate.  I'm truly glad her company can perform services in our zip code and the surrounding communities.
    - Jenny L.
  • A
    One Stop Cleaning LLC
    Just as promised with prompt follow on one tough area that needed retreatment.
    - CW S.
  • A
    Estelle's Team Cleaning II
    Beyond perfect. They showed up on time, worked fast but didn't miss anything. Trustworthy, professional Awesome girls! Would hire again in a heartbeat!
    - Tina B.
  • A
    Estelle's Team Cleaning II
    Couldn't ask for anything better! Trustworthy, dependable and fairly priced!
    - Tina B.
  • B
    Colonial Cleaning Company
    Small problem but was taken care of
    - pete b.
  • A
    Domestic Solutions
    unknown
    - Tina B.
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Home Cleaning Services in Toano

Companies below are listed in alphabetical order.

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