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Auto Service reviews in Toano

  • A
    Chrome Battery
    Excellent in every way, shape, form, and fashion. The information on the web site about their products was awesome, very easy to determine the exact product you needed.I will most deffantly use them again if needed. The price was tops and the warrant is also excellent. The battery was in my hands in 2 days. Couldn't ask for any faster service. Great job on keeping me up dated on shipping and arrival time. Thanks Guys for an awesome job.
    - Roy B.
  • F
    Ken & Lee'S Automotive
    After less than 100 MI (40 MI to my house from shop) I was driving down the highway tapped the brakes to disengage cruse control..brakes locked up steering wheel was shaking uncontrollably. .. smoke started to POUR out from both left front and rear brakes..pulled over and saw huge amount of smoke issuing from both left brakes and emergency brake now wouldn't engage...limped home after allowing brakes to cool as not to set my minivan on fire... Had van towed back to ken and Lee's .. they told me that Monday they would look at it Tuesday (brakes failed previous friday) Wednesday they drove it around the block and said nothing was wrong.. Except the pads had turned to carbon and new rotors had changed color from new silver to a bronze gold color due to the EXTREME heat when they locked up... and the emergency brake now won't engage!!! From the first call they started diverting their cope ability. .
    - peter S.
  • B
    MAC'S AUTOMOTIVE REPAIR INC
    Mac's is an old fashioned, family owned auto repair shop. Mac himself has been ill, but usually his wife will be the one taking care of you when you come in. It's a family atmosphere and they aren't out to stick it to you or sell you stuff you don't need.
    - samantha r.
  • A
    Williamsburg Ford
    I am fully satisfied. They are not cheap, but try hard to please and stand behind their work. Their dealings with me have been completely fair and they clearly want to meet their customers' expectations. Their work is on time and the pricing is clear and straightforward for parts or labor. I trust them. In one instance, my older Ford had a persistently difficult electrical problem that was very difficult to solve. They have pursued this diligently, providing me loaner cars and working at the problem. When I spoke with their service manager, Ms. Lynn Carter, she was very clear that they would satisfy my requirements and not let me go away unhappy. Their premises are open and comfortable and they provide free coffee. The service writers are accessible and will spend the time to talk with clients to answer questions. They offer loaner cars and a ride to and from your home or place of work if it is within reasonable distance, in my case 12 miles. I have faith in this dealer and in the service department and am getting my money's worth when I buy from them and use their services. Next car? A Ford from them. Next repair or oil and lube? Same. High quality and customer focus are precious when you find them!
    - Don H.
  • A
    Williamsburg Honda
    They seem to go out of their way to help their customers and they will get you in if you need to have something done. Although I had a problem with one of my tyres and I would go over there and they continually put air in the tyre for me. So I mean they are just very accommodating.
    - Virginia M.
  • A
    Daniels Welding & Tires
    Work was good however left the wheel very dirty a quick wipe of the wheel would have left a better impression.
    I will go back the work was done on time with otherwise good results.

    - Al B.
  • A
    European Cars of Williamsburg
    They are always great. We have been to them countless times for everything from new timing belts, tires, brakes, inspections, etc and have always received great service, communication, and a fair deal. Plus: it feels so much better supporting a hard working family business instead of a dealership.
    Do- take your car to them for service.
    Do NOT- waste your money at the dealership.
    - Ray E.
  • A
    American Pride Automotive
    I knew the Elantra needed an alignment because I was experiencing some cupping on the inside of the front tires.  I have been rotating them every 7,500 miles as called for in the Owners Manual.  The tires had 37,900 miles on them at the time of the alignment.  I took the car to the American Pride Automotive location in Toano, VA (just recently opened).  This was a very routine service.  No trouble shooting to find out what was wrong with the vehicle.  I called and made an appointment, they did the alignment at the appointment time, and I was back on the road.
    - Raymond D.
  • B
    Mr. Tire Auto Service Center
    I have been using them for a number of years and they know me pretty well. I can leave the car in the front section and don't have to stand around and wait for it, even if you are around it is not a big deal. They are convenient they are open at good hours one can drop the car off have it worked on and pick it up later.
    - Joyce A.
  • A
    Howard Motor Corporation
    Howard's is wonderful!!! Jeff is honest and has given me advice and not charged me anything just to look at the problem. We've used them for 10 + years and will continue to do so in the future. We brought our car to them for an inspection this year but we couldn't get in on time so went elsewhere. We were told we needed new brakes, pads, rotors. We doubted this so waited for an appt. to get into Howard's. We did not need new brakes and saved a lot of money by waiting for the appt. You can't go wrong with them..
    - Julie A.
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Auto Services in Toano

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