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Floor Cleaning reviews in Suffolk

  • A
    Limpio House Cleaning
    The ladies with Limpio House Cleaning are professional, thorough and a dream to work with. Unfortunately, we are moving, or we'd love to continue having them clean our house! I would recommend to anyone who is feeling overwhelmed with cleaning due to a busy work schedule or managing children. They are fantastic!
    - Krystyn P.
  • A
    Floorescent Shine
    Every once in a while you come across a contractor that steps beyond the boundaries of normal service and provides an experience that leaves the customer feeling that they not only received their money's worth, but also that they were dealing with someone they could trust with their future needs. Florescent Shine is such a contractor. Lamont Hicks not only provided the initial service we requested, but went above and beyond to insure the job was done to our satisfaction. If asked to describe the service in so many words I would have to say, honest, professional, personable, reliable and determined. The pet odor was embedded in our downstairs carpet and Mr. Hicks stayed until late in the evening to perform additional cleaning and deodorizing to insure the odor would not return, which it hasn't. Amazing service. I recommend this company very highly for all of your cleaning needs. You won't be disappointed! E. Grindstaff
    - Eric G.
  • C
    MaidPro House Cleaning
    I have never hired a cleaning service.  This was the first time which I told her.   That was my mistake!  She went to cleaning mainly just the bathrooms.    She was suppose to be there for 3 hours.  She was there for 1.5 hours tops.  She cleaned the bathroom (wiped sinks, toilets, showers, mopped floor)   She also vacuumed the living room and mopped the kitchen floor.  Wiped down the countertops in the kitchen.  When she was finished she handed me a checklist.  That would have been nice to have in the beginning.  I would have told her to do it all.   I felt she just wanted to do the bare minimum. I was hoping to hire them again when we moved out of our house, but after seeing how little she was willing to do I decided I would do it myself.  

    - Leslie G.
  • A
    The Carpet Medic
    Ryan arrived on time and was wonderful.  He explained everything he was doing and was careful to do a test spot first due to the special grout I had in my kitchen.  He was fast but thorough and a polite, pleasant and down the earth young man (he works for his father, the owner of Carpet Medic).  The end result was a remarkable, sparkling, improvement.  I am SO happy I had this done - I could never have gotten it that clean if I spent days on it.  This is a wonderful service for anyone with dingy grout.  My bathroom tile/grout is 19 years old and has never been professionally cleaned and it looks brand new now. My kitchen looks brand new as well, and hasn't been this clean since the day it was installed.  They use a high pressure water/ vacuum machine after applying a special cleaning agent and letting it sit.   I highly recommend this service and company.
    - Jan K.
  • C
    Grout Works of Hampton Roads LLC
    They completed a floor, bathtub, and wall grout cleaning/restoration job in our bathroom. They got something on our chrome bathtub faucet controls and lower water spout that stained/tarnished the finish. They indicated that had never happened to them before. They advised us to use a couple of products to remove the stains. This did not work. They came back out to remove the stain to no avail. They also got something on our baseboard heater housing that cause it to rust. This was after we had just repainted it a week before as per their instructions. |This job was done with an apparent lack of care for our property.
    - F. F. P.
  • A
    The Carpet Medic
    Furniture was moved to clean area, and then set back in place with Styrofoam blocks placed between the legs and carpet of each piece of furniture.  I was considering replacing my 2 Lazy Boy recliners, because the arm section looked brown from all the dirt and dead skin (it truly looked like crap).  My wife was at home and wrote the check, so I was really curious about the overall look of the chairs. Mike and his helper (could've been his son), worked very hard and fast.  When I got home, not only was the carpet very clean looking, the chairs looked like new.  Mike honored the 10%senior discount (also available on the Angie's coupon printout).  Overall I was very impressed.  Because I have a dog (miniature poodle), Mike kept trying to convince me to also get the pet treatment for another $100.00  I declined, but I did my research first.  The internet (several different sites) concur with treating areas where dogs have tinkled and even after sopping up with a paper towel, recommend spraying a solution of 1 part vinegar to 5 parts water to the area, because the enzyme breakdown will eliminate the growth of mold.  I also have a little "Green Bissell" machine that I use on any area the poor little doggie may have erred (ya know they can only hold it so long), so I didn't think I had a problem that some people have with a non-compliant dog.  Overall I would highly recommend Carpet Magic.
    - Christopher C.
  • A
    The Carpet Medic
    Michael was late by about 45 mins so he did not charge for double room size for my master bedroom or living room. He was very apolegetic and personable. We walked through the job beforehand and he advised adding scotchgard on the high traffic areas after cleaning. I paid $60 extra above the 5 room deal for $100 I previously purchased off Angie's List, because I wanted my stairs done and the scotchgard treatment. Very reasonable service and my carpets were dry within 8 hrs as he had promised. He gave me two sets of plastic booties to walk around until the carpets were dry for a nice touch. Overall I am very pleased with Michael's workmanship and quality of cleaning especially since I had not had a professional cleaning for 6 years.
    - Lisa M.
  • C
    MaidPro House Cleaning
    Updating- After seeing our review on MaidPro Lily contacted me to see if we would be willing to give them another shot. We had a great clean, nothing was missed and we didn't have any issues. We greatly appreciate the great customer service attitude that MaidPro has and will continue to use their services. 

    Our service with Maidpro has been so spotty that we had to get rid of it.
    To be fair, we had one cleaner through MaidPro for six months that we adored, we had great communications with her and never had a complaint. When she left Maidpro, we were not notified and the next week we had a stranger calling us to get directions to our house. I understand that Maidpro operates like that, but we were surprised that they wouldn't even call us to let us know. The next several months of cleans were a succession of okay to terrible. We came home on time to find the counters not wiped, the microwave not cleaned and a wet cleaning cloth on our leather sofa. Each time we called MaidPro, they sent someone else out to fix the issues we had pointed out at no charge to us. 
    The last time we had a clean there was a sticky residue all over the hardwood floors that looked terrible. I used a regular mop and a steam mop 3 times in a week to try and remove it. I called Maidpro and asked that the cleaner not use whatever product that was and to only use our steam mop in the future. I left it out for the cleaner on the day she was supposed to come and came home that evening to find it unused. We also had a note that her vacuum had stopped working and she was unable to do the second floor of our house. We were still charged the full amount for the clean. 
    I think the real issue with Maidpro is a lack of proactive quality control. They depend 100% on your feedback and will respond accordingly when they hear from you, but I got sick of calling every time there was an issue, which seemed like every single clean.
    - Rory C.
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Floor Cleaners in Suffolk

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