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Countertop Installation reviews in Suffolk

  • A
    KITCHEN EMPORIUM
    Outstanding work and attention to detail. Work involved removing a fiberglass jetted tub and installing a new vanity and custom shower, and retiling the floor. Also had significant drywall repair due to previous leaks. Bathroom looks better than when the house was built. Rob and all of the contractors were easy to work with, took time to understand our desires and provided input based on their experience when we were "stuck". Will definitely use Kitchen Emporium for future work.
    - Elaine D.
  • A
    KITCHEN EMPORIUM
    We were very impressed with the work done by Rob and his crews at Kitchen Emporium. Each person who worked on our kitchen were committed to being sure everything was done carefully and done well. They were committed to excellence every step of the way. We love our new kitchen.
    - Barbara K.
  • A
    KITCHEN EMPORIUM
    The entire process from rip out of the old counter tops to installation of the new ones went more smoothly than we could have hoped for. When we were looking for someone to replace our counter tops we went to Kitchen Emporium because they were the same folks who installed our original cabinetry and counter tops in the kitchen back in 1991. We thought the fact that KE had been in business for so long with very little advertising spoke volumes. Rob (owner) is very easy to work with. He provided suggestions, but it is very low key so you do not feel pressured into a design decision. He sent us to a local granite supplier to pick out the granite. Next he arranged for an appointment for outlining the template. There were certain features of the granite we wanted to display and the people tasked with cutting the granite really listened and our counter tops turned out beautifully. All of the contractors Rob assigned to our project (counter top rip out, electricians, granite fabricators and installers) were top notch. All were on time and professional. The counter tops were removed in the morning, and by mid afternoon, the new ones were installed. I was anticipating a lot of debris from the process. I was pleasantly surprised there was none. What little there was, was cleaned up by the contractors. The people doing the rip out spilled some dish soap from our old dispenser on the driveway. They were even going to clean that up. There was some minor woodworking performed. We had two wooden support dowels at the end of the bar that had to be replaced because the new counter tops were not as thick as the old ones. Rob ordered new ones and stained them to match the existing cabinetry. Once the job was finished, Rob came by our home to check on everything. Added bonus-he had a celebratory gift bag with two glasses and a bottle of wine. Unfortunately, your rating scale only goes to "A". Kitchen Emporium definitely deserves an "A+".
    - Carol A.
  • A
    KITCHEN EMPORIUM
    Absolutely perfect - Rob at Kitchen Emporium put the entire project together with least amount of down time, Everything with so smooth and yes I would go through him again without hesitation. Everyone involved in the remodel was professional and very nice. Thank you for giving me my dream kitchen.
    - Richard B.
  • B
    Roma Tile and Marble
    They just put in a new kitchen counter and sink. They're good at fixing mistakes. I would say they showed concern for the customers, they came and just because they were going to be walking over hardwood floors. They came and they laid down soft cloth so they didn't track anything on it. They're very polite and were good with our pets. The workers were very knowledgeable. It took about two hours total to complete their work. They cleaned up as they went so it was very quick.
    - Karl P.
  • A
    Stone 4 Kitchen LLC
    It went exceptionally well. We went to the store front, met with Marques and arranged for someone to come out to do the estimate. I was surprised that the estimator made a template of a tricky multi angle section of our countertops. We received an estimate for each of the four levels of granite. We made our selection of the granite from the stone yard and paid a 50% deposit. Once the selection was made we were on the schedule for installation a week later. The two man crew showed up exactly on time and 3 hours they had removed 77 sq ft my old counter tops and sink and installed the level 2 granite and a new sink. They cleaned up so well there is no granite dust anywhere in the house.
    - Melissa H.
  • A
    KITCHEN EMPORIUM
    What a great experience. We had the kitchen completely redone. Rob had a great design idea and was so helpful in suggesting the best type of cabinets for our layout. All of the subcontractors were professional and so helpful and a true pleasure to work with. He gave us a time line and was true to his word. I look forward to working with Rob when it is time to remodel the master bath
    - beth g.
  • A
    Stone 4 Kitchen LLC
    They were wonderful. The bath has 3 different counters. They came out within a few days to measure and showed me more possibilities for the stone. They also took a sample of my tile back to the store to see what would work out best. I had a call within a few days to come see other options. We found the perfect stone and it was installed with 10 days. We had checked out Lowes and they were twice the price.
    - Linda M.
  • A
    C Side Granite
    A little late on arrival, but remained in contact as to the reason for the delay.  Arrived and immediately began disassembling the old tops.  Installed granite.  Seams are undetectable.  They made them completely disappear.  It took about 4 hours, but they were meticulous with the installation, ensuring everything was level and the seams disappeared.  I haven't seen this good of an installation in model homes, they are that good.  The owner worked with my budget and was very hospitable and at no time made me feel I was bothering him with questions.  He even recommended a plumber who was reasonably priced to install the fixtures and garbage disposal.  The plumber even commented on how well the granite installation looked.
    - Bernard M.
  • A
    Belletto Construction Inc
    Ok, I quoted this project to one other contractor and I was felt more comfortable with Mr. Belletto, just had a better gut feeling. I am not always impressed with the cheapest but it just so happened that his pricing was neither low or high. On the initial visit, I wasn't positively sure how I wanted to change my bathroom, but I had some ideas. Dan was very good at explaining pros and cons for any option I discussed. He recommended the transom window for my shower...this was discussed a lot...we were not sold on it but he was sure it would be the best option. We are very happy with the outcome of this window. Dan delivered the quote faster than he said he would. I took a few weeks to get back to him and when I called to ask about signing a contract, the follow up visit was quick....so far so good. We were told the project may start in about 30 days (approximate) and he gave me a shopping list ( we will be purchasing all of the designer options- tile, grout, vanity, fixtures, etc.) Be warned!!! This is a tough task. It's hard to visualize it if you are not a professional. Dan provided recommendations for contacts at various suppliers. We ended up exploring some others too and used some of his recommendations and some of our own. The project was delayed a few more weeks then originally stated, but it was not a big issue for us, we were fine with the delay. We tried to have all of the supplies in our garage prior to their start. For loads that will cost you a delivery fee, Belletto offers to pick it up from the store for no extra cost. I was stunned by that offer...and relieved. I was praised for having all of the items purchased and ready for install. Be prepared, you might need to still shop for stuff, or get extra of something...this is just part of the process. Our house is not that old, so there were not any expensive surprises like you see on TV shows. I was so worried about that. These guys are good at keeping it mellow. The crew was made up of Kenny and Clarence. The guys were nice and helpful. They gave you their opinion if you ask, but be sure you talk it out and let them know...they are not mind readers. Be prepared for possible time off or necessary absences. It happens, just like any job. It did happen and if we were concerned, we talked to the owner. He responded with some extra help to keep the job moving. I completely trusted the guys in my house and they spent a lot of time with my dog. They even took her out to go to the bathroom and would check on her if they has not seen her in a while. The guys would make changes if we changed our minds (nothing crazy, maybe move an outlet after the drywall was installed- I felt bad making the request, but they reminded me it was part of the process and not a big deal. If it was big deal, they hid it well. Please offer your coffee machine to these guys, they like to drink coffee and they don't really take lunches...I wish I had realized that sooner, I might have given them some snacks and offered up the coffee pot sooner. I love all of my new features in my house! We did feel like this took a long time when we were in the middle of it, but looking back it was...well we were so happy to have our house back, we forgot the pain. Every bit of it was worth it. We love love love all of it! At the end their was a bill for the add-ons, we were fine with the cost and had a piece of mind that we didn't have to do the last minute items ourselves....some drywall skim coat after I removed the wallpaper in my kitchen, we updated lighting in the spare bathroom and added some new faucets in the bathrooms....they did it and were happy to make that change for me at a moment's notice.
    - larissa k.
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Countertop Kitchen Installers in Suffolk

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