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Chimney & Fireplace reviews in Suffolk

  • A
    Rob was great to deal with throughout the entire process. He was able to come out the next day, explained everything and did a fantastic job. I didn���t know much about these fireplaces and he took time to answer my questions. The fireplace looks as good as new now. I plan to have him out once a year now to service it. Highly recommend this company.
    - Jason C.
  • A
    Chimney USA
    Matt was terrific! I purchased a new home and was concerned about the function and conditions of the chimney. Matt answered all of my questions and fully checked out things! I was very impressed and will call on him again. Thanks so much!
    - Michelle D.
  • A
    Around the Clock Chimney and Roofing
    Joseph and associate were professional. Wasted no time with installation which takes around 4 hours to install. They were tidy making sure that there was no mess inside my home. Answered all my questions. They did an exceptional job!
    - Kathryn N.
  • B
    Around the Clock Chimney and Roofing
    After some initial scheduling issues (this is a small business, so I'll definitely cut them some slack there) the technician arrived within the scheduled service window, even calling to let us know he was on the way. The tech was friendly, courteous, and knowledgeable about the task. He even brought in drop cloths to cover the area around the fireplace to contain any mess. A thorough cleaning was performed of the Logs and the Gas mechanism. A small issue was identified and easily corrected by the Tech, at no additional charge. Long story short, we should have done this years ago. Our logs now work perfectly! We are enjoying them very much this holiday season. We would definitely use them again, and strongly encourage others to utilize small businesses whenever possible, as well. Our Logs now work perfectly
    - Gregory S.
  • F
    Magic Sweep Corporation
    Don't rely on your "scheduled" appointment time!!!! Called to schedule a chimney sweep/cleaning, was told the appt. window was between 9:00 - 1:00. Called back 4 days before my appt. because my schedule changed and asked if the window could be narrowed down. The receptionist put me on hold, came back on the line and said, "yes, he will be at your home between 9:00 - 10:00. At 9:45 I called to see if the technician was enroute and the woman who answered the phone said my window was between 9:00 - 1:00!!!! I wasted my time waiting and could have made an appt. with another chimney sweep days ago had I known my appt. was not going to be honored! Very poor customer service!
    - Margaret B.
  • A
    Around the Clock Chimney and Roofing
    We bought the big deal to have our gas fireplace cleaned, however, it turned out it needed to be replaced.  James came over to the house and explained our options and we chose a new insert from the magazines he had.  He set up a date to install and made sure it was scheduled before Christmas.  James was very prompt and courteous.  He took the old insert out, installed the new one and cleaned up after himself and his helper (sorry, I did not get the other gentleman's name).  Really appreciated the support and options from Around the Clock Chimney and definitely would recommend them/use them again!
    - Joanne S.
  • F
    Around the Clock Chimney and Roofing
    I purchased a gas fireplace tune up for $99 in early October. The first available date was November 9 between 10am-12pm. I took that date, though it seemed awfully far away. On November 9 at 10:30am, I was called by the company to say they would be unable to keep the appointment (which was supposed to be happening as they called), and the next available date would be December 7. This was unacceptable to me as I had already waited one month, then arranged my schedule for November 9, and now was being asked to wait another month and rearrange another day's schedule. Very unprofessional. The reason was that they were so busy, yet I continue to see them advertise this special. If they cant properly take care of customers they have, they probably should not be seeking more.
    - Regan W.
  • A
    Around the Clock Chimney and Roofing
    This was an Angie's list deal. Inspected and Cleaned Gas Log Fireplace.    Arrived early but called to make sure that was okay.  Performed all the services required to include cleaning logs and fireplace, sanding thermocouple and clearing burners.
    - Meghan B.
  • A
    Around the Clock Chimney and Roofing
    The service went great! The guys were very quick and arrived a little early. Everything went fine. They put down a tarp to make sure they didn’t get my carpet dirty, and they were very efficient.
    - Tareylyn C.
  • B
    Gas Specialty Company Inc
    Very nice.  Pricey unit but it's the very top of the line and looks nice.  They had to come back once for an adjustment and were very responsive.  We are very satisfied and loved the unit over the winter
    - Kenneth T.
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Chimney And Fireplace Contractors in Suffolk

Companies below are listed in alphabetical order.

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