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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

Unfinished basement
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What to Expect with Basement Waterproofing

basement, flood, sump pump
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Have a Foundation Crack? Consult a Structural Engineer

Unfinished basement with cracks

Basement Waterproofing reviews in Suffolk

  • A
    The Crawlspace Company
    I was getting a lot of water in my crawlspace after any rain or snow. Unfortunately my yard has very poor drainage and any storm water seems to all end up under the house after a rain. I called The Crawlspace Company to give me an estimate on installing drain tile and a sump pump to remedy the issue.
    Because of my work schedule I am not home until after 5PM which can make it difficult to meet people with appointments, but The Crawlspace Company was very accommodating. A gentleman came out, crawled under the house, took some measurements, and told me he would email me an estimate for the work the next day. I received the estimate promptly the next day. I agreed to the terms and work began a couple weeks later.
    The guys from The Crawlspace Company arrived on time and were professional and polite. They explained what they were going to do and how they were going to go about performing the work. They immediately began digging along the back of the house and had the french drain installed and nearly completed in just a few hours. 
    The total work took much longer than initially stated in the estimate, but it is completely understandable. For one, this was in February when temperatures plummeted to the teens and we had three snowfalls. Digging on a nice day is tough work. Digging when the ground is frozen is nearly impossible. Not only was the weather bad, but the conditions in my crawlspace were even worse. 
    The amount of water intrusion under the house coupled with the terrible work a previous company had performed made The Crawlspace Company's job much worse than anticipated. Originally we had thought one sump pump would suffice, but after the work began it was decided that an additional sump pump would be needed. The owner, Brad, kept me well informed on what was going on.
    All in all, I would say The Crawlspace Company did a great job on my crawlspace. The job took longer than expected and ended up costing a bit more than the original estimate, but this was expected due to the adverse weather conditions and overall poor state of the crawlspace. I would definitely recommend The Crawlspace Company and will be using them again in the future for encapsulating the crawlspace.
    - Sherrell R.
  • A
    JES Foundation Repair

    In early March, I noticed the plastic sheathing in my crawlspace had started to deteriorate and causing some dampness to the ground.  I contacted JES for an estimate for replacement.  Within several days Mr Bryan McRae contacted me for an inspection and estimate.

    He arrived on the scheduled date and time and we discussed estimations for 3 options: 1) replacement of existing sheathing, 2) encapsulation and sealing of the crawlspace, and 3) encapsulation and installation of the "Cleanspace" system which included the addition of a dehumidifier and several sump pumps.  He then conducted the inspection and took numerous pictures of the existing condition.  He also took humidity measurements.  The pictures were revealing in that there was some initial start of  undermining of an area of the foundation and at one of the foundation piers.  I decided to go for #3, the complete encapsulation and Cleanspace.  He also stated that as part of the work, the undermining would be backfilled with tile fill.

    I received a call within a few days with a work schedule date within 2 weeks.  I informed the JES receptionist that the initial date was going to conflict with a previous commitment and that I would prefer a later date.  I received a call within a week with a new date that was satisfactory with me.

    The crew arrived on the date and within 5 minutes of the indicated time.  The crew foreman discussed the procedure the crew would use for the repair and was polite enough to request a suitable area for them to have the material (gravel, crushed tile and material) delivered.

    The foreman stated that the work would take 3 working days but in actual fact they were able to complete it in 2 when an additional crew was brought in.  He also kept me completely informed as to the progress of the work and kept the work area around the house and trucks clean and neat.  The schedule of contractors such as the material delivery and electrical contractors (to wire in the dehumidifier and sump pumps) appeared to be well coordinated.

    When the job was completed, the foreman and I went under the house and he described all the work that was performed and took the time with me to discuss the workings of the mechanicals.

    I was very impressed with the professionalism of all the JES personnel from the estimator (Mr McRae) to the foreman, crew and phone receptionist.  They were respectful of my property and performed the work as described.  The foreman also repaired a hole in my foundation that was put in by a plumber to run piping and never filled in. 

    With the experience I had with this company and the work that they performed, I would highly recommend them for crawlspce work to anybody and would use them again if needed.

    - Rick N.
  • A
    B-Dry Waterproofing and Foundation Repair
    They were excellent and my basement was the only one in the neighborhood that did not get flooded. I got several estimates and my basement is about the size of a cellar. It has a sump pump and had water in it all the time and I wanted it waterproofed. They were the third company that I called and they came out and I told them what I wanted. They gave me that information and a couple of other things that I could do if I wanted and they gave me different prices for those options. They did not pressure me and as soon as I said that I didn't want that, they did not mention it again. They were very honest about what I had to absolutely have to make the water stop from coming in and that's what they did. They were very punctual and it actually ended up being more work than they thought because it is such an old house and it took a whole day. There was no additional charge and the guys that came out were very professional. It has not leaked a drop and we've had several bad storms. I have told all my neighbors about them and I would definitely call them if I needed something else waterproofed. They also put in a new sump pump and put something around the sides of the walls. The price was actually better than other prices that I had gotten.
    - Victoria S.
  • B
    Belletto Construction Inc
    - Hannah B.
  • A
    Advanced Engineering Construction
    The work crew were knowledgeable and professional.  The work was completed in a timely manner.  Mr. Phil Carter was extremely helpful in providing followup help and information.
    - Daniel S.
  • A
    A-1 Inc Exterminators
    Great company and professional job. Went the extra mile to do the job right.
    - Allyson T.
  • A
    A-1 Inc Exterminators
    - Andrew K.
  • B
    The Crawlspace Company
    - John I.
  • A
    Clean Air Solutions Inc.
    - Catherine W.
  • A
    Tidewater Structural Repair
    It took two days. The guys worked fast and did a great job. I will def call Corey again.
    - Janviere C.
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Waterproofing Contractors in Suffolk

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