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Window Replacement reviews in Sterling

  • D
    Shiner Roofing Siding & Windows
    Attempted to obtain an estimate of work for replacement gutters and while talking with the estimator I went ahead and discussed windows and siding with him. He came back a couple days later to gather measurements for the windows and siding. The estimator was prompt and pleasant to work with. However, we are now over a month later and I have yet to receive an actual estimate. I've attempted to contact the company a couple times now and still haven't received a callback with details of an estimate or an explanation of delay.
    - James I.
  • A
    Tom Hanger Home Improvement
    If you're looking for your windows to be replaced, I highly recommend Tom Hanger Home Improvement. We first started working with them (mostly Rick) six years ago, when we had them replace all of the windows on our town home. The windows have held up great over that time. Rick met with us initially, and was involved throughout the entire process, including personal trips to ensure the work was done well and to answer any questions we had. We called him this past week, six years later, because we noticed some water around one of our windows. It ended up being a siding installation issue that was totally unrelated to the window work we had done. Nevertheless, Rick personally drove out 24 hours after we called, diagnosed the issue, and resolved it without seeking payment. It's clear that they take ownership in the work that they do.
    - Debbie K.
  • A
    Virginia Exteriors LLC
    From the initial no-pressure quote to the completion and clean up of the project, we were very happy working with Virginia Exteriors. The roofing crew showed up early in the morning, and worked until night to get our roof installed. They raked the lawn after to pick up any nails, debris etc. The owner Eddie was great to work with. He checked in several times during the day and followed up with us after the project was completed. We also had him replace 5 bedroom windows, at a later date. Fair pricing, respectful crew, meticulous work. They even hung our blinds back up after the windows were installed! We would definitely work with them again.
    - Valeria H.
  • A
    Custom Concepts Construction Inc
    Custom Concepts Construction, Inc. ( Jefferson, MD) has provided me with a well-deserved remodeling of my home. My forty year old house was in need of major renovations. I am a hands on homeowner. Custom Concepts are so wonderful from the initial interview to the final details of the construction completion. I had interviewed more than ten companies. There were none that had the expertise, quality, vision and incredible customer service that Custom Concepts had with years of tradition and experience. They were very in tune with best practices, material recommendations, and building regulations which were needed in my home renovation of the windows, siding, doors and roofing. They had the knowledge and skill to tackle this project that no other company had, for sure. Not only did they have great expectations but followed through to the completion of reconstruction. The time and patience developing a plan with Michael was impeccably detailed, from providing materials that would best fit my home construction needs and my desires for better quality products. There were suggestion for what may be potential changes to the project as we went through and during demolition and reconstruction of multiple aspects of renovation. I feel that my home is not only better constructed, safe, stronger, insulated, and esthetically beautiful. I think the best in the neighborhood. It is also the opinion of my neighbors, who took the time to stop by and admire the progress of my home projects. My home is the envy of the neighborhood. Danny is one in a million, from his respect of his crew members down to his perseverance to making sure all went smoothly every day of the job. I admired the quality of the support crews that work for Custom Concepts. Everyone had pride in their careers. They were polite, punctual and perfectionist in their expertise. Many of the craftsman have worked for Custom Concepts for many years. This lends to consistency, quality, and predictability of workmanship. They worked with precision in mind. I have heard of other company���s crews that were not interested in quality, and longevity of their construction. The theory of others being if you don���t see it then it does not matter. My home renovations have proven to improve the air drafting throughout the house. This was one of many major concerns. The temperature has improved throughout the house making me so much more comfortable. The look of my home has more character and design due to Custom Concepts Construction���s (Jefferson, MD), vision. I am already enjoying the rest and relaxation from the fruits of Custom Concepts hard labor from the roof, siding(including supportive insulation), windows and doors. I cannot say anything but big praises for everyone involved with this multi aspect renovation. Trillions of thank yous are still not enough for how pleased I am with the final results.
    - Joyce K.
  • A
    Noble Roofing
    Noble Roofing has been a pleasure to work with from the beginning. I have never looked forward to getting a roof replacement, dealing with insurance, worrying about the noise and mess. With Noble Roofing the entire roof replacement was done quickly, they helped me with my insurance company, and left my home looking cleaner than it was before they got there. My new roof looks great and has been holding up perfectly during all the storms we had recently. They installed a new skylight for me as well and that looked great too.
    - Brett H.
  • A
    Basement Masters Waterproofing
    This was a rehire because I had some work done by Basement Masters at my previous home and their work was excellent. They arrived on time and completed the project on schedule. They had ordered the wrong size window, but they ordered another one and got it here very quickly. We went with a premium fiberglass window well (looks like it is made of stone blocks), a clear polycarbonate well cover, and a premium window, so the job was not inexpensive. They had to excavate down about seven feet to install the window well. They verified that the drainage at the base of the foundation would properly drain away any water that might get in the well, but with the polycarbonate well cover, very little water ever gets in the well. The polycarbonate well cover also keeps out leaves, animals, debris, and keeps people from falling in the well. The workers were courteous, explained what they were doing and cleaned up after themselves. Everything was done in a professional manner, and as before, the quality of work was excellent. I highly recommend this company.
    - Tyson M.
  • F
    Storm Guard Restoration
    The replacement of the skylight was completed as expected, and as far as we can tell, the job was done well. That's the good part of the review. However, the contract specified the interior walls at the skylight would also be repaired and painted. That was not done when we received the final invoice. So we didn't pay it, and kept calling. Over a month later, we finally got a response back, they apologized and indicated some sort of office trouble, and the interior repairs were scheduled and completed. I gave the installer a credit card number to charge the final invoice amount. The office called three days later saying the number was written down wrong, and I gave it to them again. Unfortunately, another charge of almost exactly the same amount came through shortly after, and I didn't realize Storm Guard still had not charged us. Several months later, out of the blue, comes a letter warning of imminent collection. There was absolutely no communication from them to us during the intervening time. And remember, they called us to get a correct credit card number. They do know how to contact us. Once again, I sent an email giving them a credit card number and explaining the whole nightmare. I got a nice card from the owner thanking me for our business, and was STILL not charged. Now, some 4 months or so later, in comes another email presenting us with a final invoice. So, yet one more time, I've provided them with a credit card number. But the F ratings pertain directly to, first, the two month fail on getting the interior work completed as agreed, and the rest to the absolutely abysmal business office, which 9 months later still can't seem to figure out what it is doing. So there is no way I could ever recommend this company to anyone.
    - PETER G.
  • A
    Tri County Windows and Siding
    I got a few estimates, and Scott seemed the least "salesman" like, in a good way. The price also seemed reasonable. The work was well done for the most part. There were a few times where I was glad I was watching the work being done and inspecting, but on the whole I would definitely hire again.
    - Philip G.
  • A
    Homefix Custom Remodeling
    Excellent job from beginning to end. They kept in touch prior to the job and let me know there would be a date change because of the weather. The team arrived right on time, and the work was completed in one day. It looks fantastic. I would highly recommend this company.
    - Marilyn W.
  • A
    Apex Energy Solutions
    Had our windows installed two years ago and since then we have had great reduction of energy bill. Install crew was very professional. I pointed out issues I had with the wood on our bay windows and they went above and beyond to wrap the windows.I would highly recommend using this company.
    - John M.
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Window Replacement Installers in Sterling

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