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Door InstallationDrywall RepairFlooringGarage Door InstallationInterior PaintingRemodeling

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Garage Hero

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rated
3 reviews
0 offers
on Angie's List for 7 years
Contact Garage Hero
Phone Number
(703) 273-4376
Address
44258 Mercure Cir
Sterling, VA
20166

Ratings and Reviews for Garage Hero

in Remodeling, Flooring, Garages & Driveways
3 Reviews
  • A
  • B
  • C
  • D
  • F
  • Price
  • Quality
  • Responsiveness
  • Punctuality
  • Professionalism
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  • Review: Garage Door Installation Service

    Garage door repair

    Services Performed
    • Garage Door Installation
    • Remodeling
  • Review: Remodeling Service

    Painted the floor of a shop building. Base coat, colored paint chip pattern, and clear top coat.

    Well, it started well. Dave is personable and a good salesman. He described the process and results that we could expect. The shop floor was freshly poured virgin concrete. His paint process was to create an impenetrable surface with colored flecks and a clear coat that would be easy to maintain and strongly bonded to the concrete.

    His crew did the work when we were away, so did not watch the application. Our first indication of a problem was that his crew covered the lens of our security camera while they were there.

    When we returned we found several issues with the application. There were spots where there was no paint, and bare concrete showed through. The density of the colored paint chips on the floor was much lower than what he had described. There were places where the clear topcoat had not been applied, and there was one large portion (the size of a saucer) right in front of the door where the paint had peeled up off the floor.

    When we showed some concern about the application he returned and agreed that the application needed to be touched up. We were having an event and so agreed upon an appointment when he would return and repair the problem areas, and recoat the floor. Long story short, he agreed to come several times and never did return to fix the problems. The reasons for postponing sounded reasonable at first, but his communications were fewer as time went by and then stopped. I am not sure whether he intended to complete the job or not, but so far he hasn't and hasn't contacted us about his intentions. Our last message to him after the last time he didn't show up as promised was to just refund us part of the cost and we would take care of it. No response to that.

    The price he charged was much lower than other contractors, and I guess now I know why. I can't recommend him.

    Services Performed
    • Remodeling

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rated
3 reviews
0 offers
on Angie's List for 7 years
Contact Garage Hero
Phone Number
(703) 273-4376
Address
44258 Mercure Cir
Sterling, VA
20166

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