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Computer Repair reviews in Sterling

  • A
    Geek Squad - Best Buy
    I trust them their prices are good. I have so many computers that I cannot get rid of right now because you cannot just get rid of them. I renew my coverage every year because it is better than having to keep buying more computers.
    - JERILYN B.
  • A
    Alexander Technical Resources

    I purchased a promotional certificate from Angie's List.  Alexander Tech sent me an email immediately, inviting me to call them and schedule an appointment.  My call was answered immediately and the appointment set within a matter of days.  I was told who would be handling my service, and how I would be contacted.  At my appointment time I received an email and phone call instructing me how to proceed with remote access for Alexander Tech.  From that point on, about 4 hours, I did nothing.  I could observe the tech, Thomas, taking my computer through a series of scans and tests.  At the end of session, Thomas called me and explained that he was finished with my computer.  He stated that some malware was present, but nothing malicious.  He also cleaned up some odds and ends with various files.  They also made certain that all of my operating systems and virus protection were up to date and operating efficiently & effectively.

    I was very impressed and pleased that I was able to have my computer serviced remotely, and by such a highly rated company for a very reasonable price.  I do understand that the price I paid was a promotion.  However, in the future should I have an issue, I will most assuredly contact them!  My computer is running faster, with less "glitches".

    I am very pleased with not having to take my computer to a "big box store" for service...time and loss of access.  I would highly recommend this service to anyone having computer/technical issues.

    - Carol K.
  • A
    Dallas Smith - Tech Doctor
    I called to discuss some issues I was having with my PC. Although Dallas was unable to come to fix them due to the nature of the issues (possible hardware failures I chose not to pursue at this point) he did freely offer good advice on things I might do and was more than willing to help should I require it. Very happy with the advice offered and there was no charge for the discussion
    - Philippa O.
  • B
    Barnabas Data Recovery
    My external hard drive fell on the ground and got damaged. I searched around and Barnabas offered the lowest prices for hard drive recovery. I also like the fact that I won't get charged anything unless most of my data is recovered. I dropped off my external hard drive with dock at their location, and Joe got back to me pretty quick with an update. He said they will keep trying and let me know how it goes. Then after 2 weeks (bad snow weather) I heard back that the drive was beyond repair and I could pick it up when ready.
    I thought highly of the company until I went to pick up what I dropped off. When I arrived, I was given the dock, the drive that was inside the enclosure case, but no enclosure. I mean, I brought them an external drive, why was I getting an internal drive in return? Before I left I mentioned it to them, Joe came out and seemed puzzled. I told him the dock plugs into the enclosure, not the hard drive, so if I dropped off a dock, there must have been an enclosure, or why in the world would I give them a dock. He said he will look around and mail it to me.
    It has been 6 months and no word about it and nothing in the mail. I could have at least used the enclosure by putting a new internal drive inside it.
    - Chris N.
  • A
    Herndon Tech
    We have used Friendly Computer at least three times. They successfully removed viruses from our computer. The repairs were done in 2-3 days and the price was very reasonable. We have recommended them to others and will use them If needed in the future.
    - Richard F.
  • A
    Computer Repairs & Networking
    I've been working with Joel Blanchette from Computer Repairs & Networking for many years and with Angies List getting more and more popular, I figured it was time to add this great company to the list.  Over the years, Joel has gotten rid of computer viruses for me; he's troubleshot and repaired both hardware and software problems, and taken care of transitioning me from my old dinosaur computer to a new one, migrating all of my information from the old hard drive to the new one.  In fact, I've had Joel's company helping me for so long, he's taken care of my computer needs through two new computers.  He is extremely proficient and responsive and has competitive rates for his specialty.  Whether the appointment is for in-house service or something that can be done remotely, he is always on time or even if he is running a few minutes late will always give a courtesy call.  His son Michael also works with the company and seems to be just as good.  I would recommend Joel Blanchette's Computer Repairs & Networking without reservation.
    - Marie M.
  • A
    McDonald Computer Solutions
    I have been using McDonald Computer Services for quite some time.  While their service is unquestioned, I am most impressed with their responsiveness and empathy.  I never feel as I am being "talked down" to, because often times I'm concerned that I should have all the answers to my computer problems in this day and age.  Devin and his team are extremely knowledgeable and have made several other recommendations for me to consider on our computer equipment and its use..  In addition to my network running flawlessly, my PC is running like new!  I've always called Devin for my computer issues and or questions and will continue to do so in the future.  I highly recommend him.  You wont be disappointed!

    - Daniel C.
  • A
    GRS Technology Solutions - IT Support for Business
    I found them through Angie's list and called them over a weekend.   They responded immediately and were punctual.  I was getting a fan error on my laptop.  They came in and ran some diagnostics, took it over for further testing and called me with a problem description and reasonable cost to fix it.
    They fixed it in short time.
    I am pretty impressed with the service.
    - Taher Z.
  • A
    Herndon Tech
    It worked out well. I thought they were quite responsive. We spoke on the phone first so they got an idea of what I was looking to get fixed so when the technician came out we weren’t starting from scratch.
    - Susan D.
  • A
    Mobile PC Solutions
    The computer started acting slow a week before the crash. When it finally did crash, I called Angie's. I chose M PC S due to the write-ups and the closeness to my location. Made an appointment. Darby arrived as scheduled, explained what had happened and said she would have to shop the machine to fix it and would take approx. a day. The cost estimate was clear. The machine was returned fixed the next morning and worked fine. She suggested an upgrade and again, explained the why of the suggestion. I agreed. Upgrade was installed and the mchine worked even better. The final price was very close to the original estimate as explained initially. Darby took an extra few minutes to hook-up and test a printer which had been "un-hooked-up" for nearly a year! In essence, it was a great experience and, amazingly, I was able to understand everything that went on; the how, why, etc. Noon one day, to noon the next including a shop repair is more than pretty good, imho, in today's environment. Again, tailored and situational competence work well, I think, when talkiing about M PC S. I would use them in a flash should the need be, and would surely suggest them to anyone.
    - Thomas F W.
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Computer Repair Services in Sterling

Companies below are listed in alphabetical order.

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