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Auto Body Repair reviews in Sterling

  • C
    Cascades Autobody
    I was told when I got the estimate that the parts would be almost $300 and that since the bumper would need to be removed to install the new fog light, it would take at least two hours, for a total of about $430. There would only be limited touch up work done since it was already costing so much. In reality, the parts were only $264, and the work took less than 30 minutes to complete. Yet I was charged for 3.1 hours of labor, which seemed to be what was needed to come up to the estimate. No one showed me the work that was done to see if it was OK, or talked to me about why I was charged for that much labor. There was no discernible touch up done around the fog light when it was installed. When I went to get the car, the shop's paperwork was still on the front seat, which I had to take back in to the cashier. Had I known I was going to be charged for over three hours of work when it took only 30 minutes I would not have had it done there.
    - Marilyn B.
  • F
    Maaco Collision Repair & Auto Painting in Sterling
    Jay, the owner, estimated my job at $2800. He said he would "put his best man on it" and it would take 3 weeks. After hearing nothing for a month, I went to see how it was coming along. They had not even STARTED on the car. Jay was on vacation. The next day I went back and picked up my car and drove it out of the shop, dusty and untouched. They gave me three different excuses. AND they lost my key--I had to use my backup key. Didn't even bother to call me--chickenshit.
    - David R.
  • F
    Maaco
    Crappy. Jay, the owner, estimated $2800 and 3 weeks. He said he would "put his best man on the job." I called after 4 weeks and Jay was on vacation. I went by the shop to see how it was coming along. They kept me waiting and eventually let me see the car. They had not even STARTED to work on it. Three different excuses--got too busy, short-handed, the job was more complex than estimated. The next day I just walked in and drove my car out. AND they lost my key--I had to use my spare. They didn't even bother to call--chickensh*t.
    - David R.
  • A
    Elden Collision Center
    The car was right on the line of being totaled or repaired. They went out of their way to get the costs down on the estimate. They were great to work with, knowledgeable, and very helpful. As it turned out the car was still totaled but I would go to them first in the future.
    - Vickie T.
  • A
    ROYAL AUTO BODY
    Flawless job with both cars. Delivered on time. Perfect paint match for 1999 car, not an easy thing. Owner (Ali B. Tourkaman) reliable and personable. Cost ($550 and $180) not the lowest, but my sad experience shows that cheaper jobs result in poor quality.
    - Cei R.
  • A
    Wreck Check Atlanta
    I am so very grateful for the assistance that you and "Wreck Check" provided to me after my recent car accident. I am an intelligent, logical and reasonable person, but as soon as I attempted to effectively communicate with the insurance company I realized that I was in over my head. My car was rear ended and severely disabled with major frame damage, extreme rear end damage and a buckled roof. Three initial damage appraisals were done on my vehicle ranging from $9,800.00 to over $17,000.00 and my insurance company indicated that they would be cutting me a check for the lessor amount and the issue with the car would be settled. I searched the Internet and found information on "Wreck Check" and soon was in touch with RJ Sweeney. What a great consumer advocate I had found! RJ clearly explained my rights and effectively guided me through the tangled insurance maze. He often dealt directly with the insurance companies and involved me with all conversations. In essence, RJ represented my interests better than the law office I had hired to assist with the case. This morning I accepted a check on the total loss of my vehicle. I could not have negotiated such a successful settlement without RJ's help.
    - Elliot B.
  • A
    LEEHIGH AUTOBODY & SERVICE CENTER
    They were fantastic. ?The process was very easy. ?The rental company picked me up from there, so very convenient. ?They had my car done the same day. ?I am not even sure how that happened, but they did and the paint matches to where you really can't tell. ?I suppose time will tell on that, but for now it looks great. ?They even did a small detail job on my car, very impressive. ?You don't get that kind of service anymore, but at Leehigh you do! ?If I had the need I would go there again. ?The process to use the insurance company through them was just as easy. ?Thank you for a good experience. ?
    - Chelsie T.
  • A
    LEEHIGH AUTOBODY & SERVICE CENTER
    They were fantastic.  The process was very easy.  The rental company picked me up from there, so very convenient.  They had my car done the same day.  I am not even sure how that happened, but they did and the paint matches to where you really can't tell.  I suppose time will tell on that, but for now it looks great.  They even did a small detail job on my car, very impressive.  You don't get that kind of service anymore, but at Leehigh you do!  If I had the need I would go there again.  The process to use the insurance company through them was just as easy.  Thank you for a good experience.  
    - Chelsie T.
  • A
    Perfect Paintless Dent Removal
    Perfect in every way. Another dent removal service quoted a higher price and would not guarantee results, because they said it couldn't be repaired. This company not only repaired 3 dents perfectly but did it at a less expensive price and promised that if I wasn't satisfied I didn't owe them. I don't do reviews often, but these folks deserve it. PLUS, they come to you!
    - Jim B.
  • A
    D&V Autobody Inc
    Other driver was clearing next lane to move over and didn't see cars stop short. Hit the right rear bumper pretty hard. Her insurance wanted me to use a regional shop with medium ratings on Angies List. Tried to make an appt and kept getting put off several days at a time. Finally called the insurance and got referred to another place with medium AL rating, small shop recently bought out by a regional auto body corporation that shops work around to various of their owned shops for special equipment. Wasn't impressed them either.

    I looked up for something rated higher. D&V fit the bill: not the fastest at getting things done, but done right. D&V  rep, Mike, kept us informed every couple of days via phone or text. Initial estimate was $2200 from first shop; Mike said that's fine, but you can't tell until you get it apart and there was very likely additional damages that would significantly increase the cost. He was right. Insurance had to go confirm D&V's findings, but approved everything once seen. Final bill was double the initial estimate.

    D&V took close to four weeks to get the work done; a bit longer than I'd hoped. But the work was very good quality, to the point you can't tell the car was in an accident unless you tear the car apart. Paint job was perfect, matches beautifully in dark blue metallic paint, including getting the pinstripe to match in size and color. Where parts butt up, separation distances are spot on.

    Very pleased. Not the least expensive, not the most expensive, but higher than average. But in this case, I think we got we paid for: our car back in very good shape and looking great!
    - Tom H.
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Auto Body Shops in Sterling

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