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Pest Control reviews in Stephenson

  • F
    Eco-Pro Termite & Pest Control LLC
    I called this business because of an asian hornet investation in a hole in a tree by my driveway. A technician came out on Wed. Sept 3, assessed the problem and said he would spray the hole, then dust the hole and that should take care of it. A 30 day warranty came with that for as many times as they were needed to come back if the hornets did not leave. Price was 385.00. The technician was nice and professional. But said he would have to wait until the weather turned colder before the job could be done. ???? So he looked up the weather, said it was to turn cooler on Sun and Mon and would schedule to come out on Mon. Sept 8. between 7.30-8.00 am. Fine. At 8.15 am, received a call from the secretary and said the tech called in sick and they would have to reschedule. Told her No, I would just call someone else. she said wait a minute, I will talk to the owner, Kevin Moore. She came back on the phone and said the owner would come out. I said fine as long as he is here within 30 minutes. He came out, acted as tho he had an attitude, so I asked what he was going to do and he said and quot;kill them' I know that, but how? I wanted to see if he was going to tell me the same procedure as the technician had on the previous Wed. He said he would spray and that should take care of it. I told him no, he would do more than that, because that was not enough. Said well he could put some dust in there, I said fine I want that. He put a ladder up against the side of the tree (mind you, no bee suit, no protection of any kind) and started to spray the hole for a few seconds, immediately they came and and swarmed him. I told him that little bit of spray was not enough. He said and quot;well I don't want to get stungand quot; I said then wear a bee suit. He got mad and said and quot;well, I can just leave.and quot; (can you believe an owner of a business would say that? I honestly don't think he was capable of the job)) Told him fine, get off my property. Before he was out of the driveway, I called Pest Mgt. Jeff was here within 20 minutes, assessed the siuation (by this time the hornets were mad and flying everywhere around) said he could have a tech here by noon,warranty of 45 days, 250.00. Wrote him a check, Justin came out at noon, put on a bee suit (of course) used a pole with the can attached. The cavity of the hole was 20 ft above ground. used 2 cans of the spray, 1 can of the dust, and then sprayed again. He said it was the largest hornet hive he had ever seen. As of 5pm, very few hornets flying in and out and they should all be dead/gone in a couple days. Now thats professional service.

    - Kimberly T.
  • A
    Called this business at  8.30 this morning after a bad experience with Eco Pro Pest, owner Kevin Moore. (see my review) Jeff was here by 8.50, assessed the situation, quoted me a price of 250.00 with 45 day warranty (135.00 cheaper and 15 days longer that Eco Pro Pest) and said Justin could be here by noon.  gave him a check.  Justin arrived on time, put on a bee suit (of course, Kevin, with Eco Pro arrived in shorts and did not put on a bee suit and put a ladder up against the tree) Now these are asian hornets. Justin used a pole with canister attached.  The hole in the tree was 20 foot above ground) Justin used 2 cans of spray, a can of the dust, and sprayed again.  said it was the largest nest of asian hornets he had ever seen. Said they should all be dead/gone in a couple days..if not call and they would be back immediately. Will use this service again and recommend to others.
    - Kimberly T.
  • A
    - Cynthia D.
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Pest Exterminators in Stephenson

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