Shreve-McGonegal

A 389 Reviews

Founded 1915 • Angie's List since October 2005

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Service Categories

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

11 Hope Rd

Stafford, VA 22554

Description

$50 off for all Angie's List members. If you need maintenance, replacements, or upgrades on your plumbing, heating, A/C, or electric, you need Shreve McGonegal! Family owned and operated since 1915, we are the oldest service company in Northern Virginia. We are licensed, bonded, and insured, and include a one year warranty on all service work, parts and labor. We offer service appointments Monday through Saturday, as well as 24-hour emergency service....

Verified Reviews

389 Total Reviews
Reviews by Rating
A Rated
296
B Rated
44
C Rated
20
D Rated
9
F Rated
19
Read reviews by category
plumber (353)water heater repair and installation (12)drain cleaning (54)hvac repair (12)home remodeling (10)electrician (10)appliance repair (7)handyman (6)tile installation (6)drywall repair (5)gas leak repair (3)well and water pump (3)
Showing 1-10 of 389 reviews
A

RATED

02/05/2020

Replaced water valves and flappers on two toilets. Service technician showed up on time. Quickly and efficiently performed both repairs. Second repair was done for approximately half price of the first as I had agreed with the office personnel.

DESCRIPTION OF WORK
Two toilets needed repair - tanks were not refilling

CATEGORY plumbing

COST $395

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/05/2020

A

RATED

12/09/2019

When I called the Service Desk was friendly and willing to come out. They even came on a Saturday with no extra charge. The Service Technician was friendly, professional, and determined to resolve the issue. He even made a fast trip to the Lowe's to get the necessary part. He worked late on a Saturday to fix. The cost was reasonable and the $50 off from Angie's List was a blessing. I now have a pl...

DESCRIPTION OF WORK
In our shower the knob to turn on the water was leaking. It was the drip that could drive sane folks crazy.

CATEGORY plumbing

COST $330

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/07/2019

A

RATED

08/11/2019

Great - I called them at 5pm on a Saturday and they were able to come out that night. There was an extra cost for Saturday work but I was glad to pay it to have them show up on short notice. They were punctual, did a great job and were very polite. I will definitely call them for future plumbing jobs.

DESCRIPTION OF WORK
Repair of leaky sink shutoff valve

CATEGORY plumbing

COST $376

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/10/2019

F

RATED

02/19/2019

Very disappointing service. Would never recommend. Shreve McGonegal Customer Service scheduled me for a Saturday, 8-12 arrival and assured me after checking inventory that it had the specified laundry tub I wanted. After waiting all morning, the plumber finally arrived-- I was his last call. He showed up with no knowledge that he had a 3-4 hour laundry tub install to do. He was not told. He did no...

DESCRIPTION OF WORK
Contacted Shreve McGonegal to remove and install laundry tub

CATEGORY plumbing

WORK COMPLETED ON 02/09/2019

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your experience. We do appreciate hearing from customers, as their comments are vital for us to continue improving our service. This incident has been brought to the attention of our service manager and while the lack of service you experienced is unusual and not the standard of our company, there is no excuse for your disappointing experience. We are sorry f...
A

RATED

12/03/2018

I called in the morning requesting someone come after 3pm. The plumber arrived, fixed the sink. Explained what caused the problem and cleaned up. We have always been pleased with their service and will call for all of our plumbing needs.

DESCRIPTION OF WORK
Kitchen sink was stopped up.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/03/2018

A

RATED

05/26/2018

We called in the morning and made an appt for the afternoon. The person came to the house on time (called 10 minutes out) and assessed the situation; explained the source of the leak and the cause. He fixed the pipes and ensured the problem would not happen again. He was thorough and professional. Before he left, we made an appt to have other work done that we had been planning to do. We will call...

DESCRIPTION OF WORK
Metal Water Pipe had a hole in it. We needed it repaired

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/26/2018

A

RATED

03/28/2018

As always Shreve and Hai never let us down. We used toilets supplied by Shreve and we’re very pleased. Punctual, extremely professional and extremely clean and neat

DESCRIPTION OF WORK
Replaced 2 toilets, a bathroom faucet and the inside of another toilet

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/09/2018

A

RATED

01/30/2018

Perfectly due to the professionalism of William. This was a particularly cramped location and the old faucet was very deteriorated. Due to his experience and talent he was able to work around the obstacles and efficiently removed the old and installed the new. Would gladly hire William again for any plumbing job--a real pro.

DESCRIPTION OF WORK
Kitchen Sink Faucet replacement in older house

CATEGORY plumbing

COST $350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/30/2018

A

RATED

12/24/2017

They showed up very fast and set to work finding the source of the leak in the wall. After he found it, he left to get supplies and returned to replace the section of the water line that had a hole. We really appreciated the quick response for such a big job on Christmas Eve.

DESCRIPTION OF WORK
We had a water leak in the basement on Christmas Eve.

CATEGORY plumbing

COST $450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/24/2017

A

RATED

09/18/2017

great - considerable work since the were faucets that had not been touched in years...

DESCRIPTION OF WORK
Fixing faucets the drip

CATEGORY plumbing,drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/18/2017

Services Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
Yes
Warranties
Yes