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Septic Tank Cleaning reviews in Stafford

  • A
    Excellent responsiveness and quality service. Contact the company on Sunday evening before the Memorial Day. Telephone call was answered immediately and the representative provided help with diagnosis. He texted me with follow-up info and they came out first thing Tuesday. Their work was quick with site cleanup following. Great service!!
    - James D.
  • A
    American Tank Cleaning Inc
    Tech showed up on time and did a good job. No muss, no fuss. I really appreciated the hose they used because I didn't have to take down a section of fence for them to pump it out. We did not know the exact location of the septic tank, so I didn't mind the digging fee.
    - G J.
  • A
    Plumbing Innovators - Fredericksburg
    Clay was the technician who showed up Saturday afternoon and quickly diagnosed that our 16 year old pump did need to be replaced. Could I have found a lower price by getting multiple bids; maybe. Did I appreciate Clay's promptness, courtesy and professionalism; definitely. Besides, preventing a sewage back-up into our home was high on the priority list (need to have, not want to have), not to mention it was a cold, snowy Saturday. So, we agreed for the work to be done. Casey completed the job quickly and efficiently. He answered all of our questions. We appreciated the great, friendly service on a weekend. Highly recommend and would use again.
    - Anne G.
  • A
    American Tank Cleaning Inc
    Clarence was our tech. He was prompt, courteous, and worked very hard. This was the first pump out since we purchased the home and we were unsure of the tank lid location. Clarence took his time and was very patient finding the location. Unfortunately, our tank was buried very deep (almost 5 feet). The extra labor charge for uncovering the lid was a bit high, but the work was hard for one guy with a shovel, so I can't really say much. Appreciated the good service.
    - Anne G.
  • A
    EcoSeptix Alliance LLC
    We have a 3-year maintenance agreement with them. They are a wonderful company. They are really personable and they will continue to come out for as long as it takes to fix the problem. We have an upgraded septic system and they are one of the few companies that are qualified to fix it. When we first moved in, they did a complete walk through of the septic system and showed us how to do small fixes so that we don't have to get charged for minor things. They are great!
    - Leann N.
  • A
    Professional Plumbing Solutions Inc
    I was most impressed with Professional Plumbing Solutions responsiveness to our issue.  Days before finding them on Angie's list, we found a slow but damaging leak coming from our old water heater.  I searched for and found PPS Inc's contact information and coupon for a new hot water heater [installed] and called them immediately on 12-28-2015.  They answered and thankfully, were able to respond the very next day.  I've experienced delays historically with other companies over the years due to either; lack of staffing or just being booked and unavailable so we were extremely relieved PPS Inc was immediately available.
    Steve and Brad arrived, on time as scheduled and fully prepared to tackle our project.  Both were very friendly, knowledgeable and responsive to questions or concerns.  I can tend to hover with any work being done on our home but Steve and Brad were fine with me observing as they worked tediously.  They were meticulous in their work; ensured all components and new plumbing was leak free, and demonstrated the new water alarm they installed on the water heater which would sound, should it even break a sweat!
    Thank you Professional Plumbing Solutions Inc for your responsiveness, and especially to Steve and Brad for your hard work and the care you took with our home!
    - Randall G.
  • A
    Plumbing Innovators - Fredericksburg
    Josh and Matt were very friendly and professional. They explained everything to me and showed me what they were doing. I was a bit surprised at the price of the pump, but I did not price one on my own so I did not know what to expect honestly. They asked me if I wanted to wait and get another opinion....being that they had a nearly superior rating on Angies List and that it was involving my septic system and was a semi emergency and that  I just happened to have the day off, I went with their work. They ensured everything was done correctly and check to ensure everything was working properly. I would recommend the company and will call them again if I have a need.
    - Carol M.
  • A
    American Tank Cleaning Inc
    These guys are great. I called in the morning around 9:30 and they were at my house by 1 PM. Rob was extremely professional and answered all my questions and provided advice on retrofitting my concrete lid with a newer type that didn't require digging to access the tank. I wouldn't hesitate to recommend them to anyone needing this service. Great company, great price.
    - Charles S.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    I called for my daughter who��we live with on��Saturday 7/12/15��late afternoon... They were very professional & knowledgeable. The serviceman arrived before noon the next am...A little late but acceptable...He was very polite & professional..He had the right pump with him & had it replaced within a few hours..He didn't make a mess & cleaned up after he was done...They don't charge any extra for emergency or weekend service...I was very satisfied with their service & I would use them again..Tom S for.Chelsea C.�� Stafford Va.
    - Tom S.
  • F
    American Tank Cleaning Inc
    Asked to clear a clogged drainage pipe.  Implied that pumping the tank
    would do it but when it did not clear the blockage stated that he could
    not snake the necessary pipe without digging up the yard..... totally
    misrepresented what his capabilities were!
    - James H.
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Septic Tank Services in Stafford

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