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Health Care Facility reviews in Stafford

  • A
    Patient First - Garrisonville
    It's fine. It's basically your normal urgent care type of setting. I've been using them for quite a while. I used them since they opened. It's first come, first serve. You don't have to make appointments. You don't get to choose a physician. You just get inside and get seen.
    - Robin S.
  • A
    Patient First - Garrisonville
    There was a small wait to go from the reception to one of the examination rooms. Once we were in the room though the doctor did see us pretty quickly. The staff all seemed friendly and the environment was clean and they provided masks and hand sanitizer for sick patients so prevent them from spreading their illnesses. Patient first has always been my go to place for small issues like being sick or minor injuries. This visiti was pretty straight forward and I was feeling better within a week so I can't complain about that either. Overall, unless it's a true emergeny, I would recomend this urgent care facility to anybody looking for a place that takes walk-ins.
    - Stephen H.
  • B
    WPS Tricare for Life
    Said I hadn't met individual deductable even though I had met my family deductable and my catastrophic cap. Spent 30 min discussing with unhelpful representative while trying to fix conflict for billing at my dr's office. I had to read the representative the deductable guideline from the website and she was still unable to help tried to put me on hold longer. Finally office billing manager checked my benefits and saw my catastrophic cap had been met and authorized no payment due since she even knows that you can't meet a $1000 catastrophic cap if you haven't first paid your deductable. Serious why would I pay a family and individual deductable. The representative said my other family memebers had each met a $150 deductable but I had not and I explained their rule that its $150 deductable per family member not to exceed $300 family deductable. She seemed confused until I asked her what &150 and $150 is equal to.
    - Brian C.
  • A
    Cova Care Anthem Blue Cross & Blue Shield
    I've had this health care coverage throughout my career and retirement (FEP 104). It's a PPO network (Preferred Provider), therefore you choose your own physicians, unlike an HMO. I've always had the Standard coverage, and although the benefits and coverages are tweaked over time, I have found them to be my best bet in providing health care insurance coverage to meet my needs.
    This health care insurance company may not be perfect, but it's one of the best available today, in my experience. Sure, I would like improvements (more liberal benefits), however, everything is relative and thus far, I have chosen to remain a consumer of theirs. I am afforded a group rate, as a past Federal employee and know what a cost savings this must be, although the plan I have been utilizing is not inexpensive.
    - Anne S.
  • B
    Cova Care Anthem Blue Cross & Blue Shield
    Using the and quot;basicand quot; plan, vs the and quot;standardand quot; plan for family coverage. Good experience overall, as they provide EOB forms online and internet access to plan information, provider directories, etc. Compared to other health care plans my friends have, seems to be pretty reasonable. BCBS is the most prevalent, by far, plan among employees at my workplace. Overall, the majority seem to be on the and quot;standardand quot; (=high) plan. If you have a healthy family and don't have chronic drug conditions/needs, then the basic plan has saved us a good bit of money on premiums, while paying slightly more for co-pays (but since we use less often than average, it works out).
    They handle deconfliction with my workplace flex spending account automatically, which is a nice feature. They offer various incentive programs to earn $35 for an annual health assessment, and smaller amounts for taking online coaching sessions. I have taken the annual assessments, but not the coaching - it's a good benchmark of your health, and an easy way to cover at least one physician visit co-pay.
    The issues I've had are mostly on the billing/provider interaction area, so probably not correct to blame BCBS for that. They have been above-average in responsiveness when I have called to inquire about charges, but unfortunately, a lot of it comes back to a medical practice having to change something on the billing statement and not an issue that BCBS could fix directly.
    - Jacob W.
  • A
    Patient First - Garrisonville
    We were in and registered quickly. Got to see the doctor fairly quickly. After seeing him, it took a bit for the meds to be delivered so that we could check out. Overall, a great experience. Love being able to leave with meds needed and not have to drag a sick kid somewhere else.
    - Rachael G.
  • B
    Patient First - Garrisonville
    After going through several tests and Xrays the doctor on duty determined I had nerve damage to my right leg and foot. He referred me to a specialist who confirmed the Patient First doctors diagnosis. The office staff, nurses and doctors have all been wonderful to work with. I have used Patient First on several different occasions and though I would not reccommend them as a primary care doctor in a pinch they are perfect.
    - Karisa H.
  • A
    BLUE CROSS & BLUE SHIELD
    Blue Cross and Blue Shield have a wellness care thing, where they have nurses to call you to follow-up on different things that you have had and it's an excellent program. Also, with the pharmacist. It's called "Conditioned Care." They fit our lifestyle. You're allowed to go to most providers. I haven't had any problems with them paying or anything. They're good as can be expected.
    - John B.
  • A
    Patient First - Garrisonville
    My attending physician was obviously alarmed by my condition at my age (I am an active, young-at-heart 69) and explained that pneumonia is very serious in geriatric patients. He noted that his protocols indicated admission to a hospital - I told the good Doc that hospitalization was a totally unacceptable option and I really wanted to be agressively treated with antibiotics. After an indepth discussion of various antibiotic options, my physician prescribed - not one, but two antibiotics to be taken in fairly large doses for 7 days. I was instructed to report back to Patient First in three days for a folow-up exam and repeat X-ray.
    I had essential conflicting obligations and did not return until five days later to enjoy the same efficient registration process and be seen by another physician. Dr Pham noted that there was essentially no change in my chest X-ray and said HE would not anticipat any changes until 21 days post diagnosis. He also instucted me to check with my primary physician about my slightly elevated blood pressure and return for another follow-up at Day 21.
    The staff at Patient First cut HOURS, very possibly DAYS, off the time it normally takes for diagnosis and treatment in a traditional regional medical facility.
    With the same set of symptoms, I could probably have seen my Internist in a week to ten days.
    If I had presented to a local hospital emergency room, I could have counted on hours upon hours of waiting to be processed, triaged, X-rayed and probably eventually seen by a sole provider on duty, at best a contract Physician's Assistant!
    It is now New Year's Day, 7 days post diagnosis, and, although I still have some minor residual symptoms, I am doing quite well and thoroughly enjoying the Holidays in my own home.
    I Will see my Internist on Jan 9th for a return appointment made 30 days ago.
    I would recommend THIS Patient First facility to others with non-life treatening medical conditions without reservation!!!!!!
    - jean e.
  • A
    Target Pharmacy - Stafford
    I called ahead and asked for my prescription to be refilled. The pharmacy said it would be approximately 20 minutes for it to be filled. It was ready for me when I got to target, and I was able to pay quickly and get back home!
    - Rachael G.
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Health Care Facilities in Stafford

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