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Chimney Repair reviews in Stafford

  • A
    Finest Chimney Sweep and Masonry
    Jaime and his crew are very professional! They were punctual and accommodating with my schedule to accomplish the work. All debris was cleaned up and they were very careful inside my home to keep the mess to a minimum. Jaime explained all of the work being done and was extremely knowledgable. I would recommend Jaime and his crew to anyone and I will most certainly use them for any work I have done.
    - Robin S.
  • A
    The Chimney Sweep & Duct Cleaning Inc
    I first contacted the company for an inspection and cleaning. They were prompt and polite and informed me that the chimney was clean and operable but needed some repairs. The repairs were thoroughly discussed and recommendations provided. I scheduled a follow up and again, the service and instruction was great.
    - David C.
  • A
    Metropolitan Chimney Masonry Services Inc
    Oscar was wonderful, very knowledgeable and very good at explaining what needed to be done.  They didn't have the damper system in the truck however were willing to return the same day to install.  I was very pleased!


    - Adrienne Lisa H.
  • A
    Bowen's Chimney Sweep
    From the time of the estimate all the way to the installation George knew what he was talking about and doing. He gave a fair (competitive) price for the install and did a fantastic timely job that looks great. I recommend anyone in need of chimney services get estimates and talk with other companies first and then talk to George and you will see/hear a HUGE difference (from the way he speaks with you over the phone until the job is done). I called several places for estimates and he was the best and priced similarly to others.
    - Donald B.
  • A
    Metropolitan Chimney Masonry Services Inc
    Actually, the work went well and thus far, I have not noticed any defects in material or workmanship. But $925.00 for two and on half hour of work and less than two hundred dollars for materials is absurd..
    - Curtis A.
  • A
    Finest Chimney Sweep and Masonry
    Jaime was very responsive on phone. He scheduled me on a weekend on short notice and showed up on time. He and his crew were polite, clean, and respectful.
    Prep work ensured no damage to furnishings around the fireplace.
    During the cleaning, they even found junk left from the last cleaning (glad I didn't call that guy again!). He explained each step, and even problem solved my lack of knowledge on the ashes and ash disposal (without being condescending).
    In addition, he provided a thorough inspection, showing me what was fine (thankfully the expensive stuff!) and what needed repair...even showing me from the roof where the water damage was, and what my options were. Without pushing, he gave me a fair estimate for the needed repairs and did not act upset when I said I wanted some time to think about the needed work/price.
    In summary, a perfect experience, and I highly recommend this company.
    - William S.
  • B
    Sunshine Contracting Corporation

    The good : All leaks appear to be fixed and the gutter systems work fine. The roofing team was replaced with a group that while excellent, did admit to being hired for this job rather than being employees. The sales work was excellent except that mis-measurement of the skylights caused the wrong skylights to be ordered. That may not have been the fault of Sunshine, I do not know. Ordering and delivery took 2 weeks. The team I met was helpful and the lead roofer was knowledgeable and very good. We had some communication challenges with the rest of the team. Gutter work was excellent, although the system used flows over in heavy downpours even with 6 inch gutters. Sunshine uses the EagleEye satellite roof measurement, which was accurate in ordering, and the sales person was excellent. He inspected the roof from above, which I felt very comfortable with.

     

    The less than good dubious: The mis-ordering of the skylights slowed the process of installation, but the team corrected, found the skylights on a Saturday and installed them. Some of the copper work could be better, but passable. In general the installation was A- and did not affect the review.

    Operations and billing was less than an A. I had to call for invoices to be sent (on the 20th) and call for information on scheduling. There are some issues with the billing process (Invoices are unnumbered and don't have an invoice date.) Oddly the sale date was printed, but most companies have terms 30 days after completion. Dunning began less than a week after completion with turnover to a collection agency threatened. If you print an invoice on the 21st, it comes on a Thursday the 23rd, you don't threaten collections on the 26th. Terms were not printed on the bill. The company is a GAF master elite installer. Since the whole roof was not done, the GAF inspections were not performed. I would have liked that the company as a Master Elite, inspects all their roof work as matter of course, rather than only where specified by GAF policy.

    Price seemed higher than normal, but not uncomfortably so. The copper chimney flashing was a $500 up charge, which was more than expected.

    In general, an invoice should be delivered on completion, especially for companies with short terms.

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    I would expect issues with their work to be relatively rare especially on standard roofing and gutter replacement. Homeowners are well advised in all contracting to track all invoices and payments, and paying by check only with an invoice.


    - Joseph H.
  • A
    Bowen's Chimney Sweep
    The provider was professional and knowledgeable and I felt that he did a good job. I knew I needed a repair and was not surprised when advised that chimney would not pass home inspection with crack. The provider offered me several options to fix it. Also, the handle on my front storm door came apart and the provider fixed it for me! Above and beyond service.
    - Terri R.
  • B
    Randal���s Masonry Restoration
    Although they were, by far, the highest priced estimate we received, we hired them on the strength of A/L recommendations.  PROS--quality of the job was absolutely first-rate. Ronnie and his boys know their materials and we're very satisfied with the results.  CONS--First, price--they're obviously very much in demand due to A/L, and have priced themselves accordingly.  Second, conflicting scheduling commitments.  They are in demand, overcommitted to projects, and have a self-acknowledged inability to say "no" to requests for jobs.  We were on hold while they waited for rain (due to our being an indoor project); we had a week of rain, but they got backed up on another project; finally, said they were backing out of our job after we had agreed to their bid and released the other potential contractors.  These are basic front-office problems that should easily have been foreseen and prevented.  Very satisfied with the results, but couldn't recommend them unless time and price aren't an issue.  Overall grade-- B-minus.
    - Jim H.
  • A
    FURR ROOFING & GENERAL CONSTRUCTION
    Very good experience - showed up on time, very meticulous on cleaning up and containing debris generated during the whole process. Had a slight problem with the seal around the vents, but they were VERY prompt to come out and take care of it.  They are very conscious of their reputation and want you to be satisfied.  Would recommend to anyone.
    - Allyn D.
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Chimney Repair Services in Stafford

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