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Roofing reviews in Springfield

Real People ~ Real Reviews ~ Real Results

  • Mr. TK Kim promptly and readily responded with every inquiry of mine. Mr. John Lee, project manager, came out on the same day I requested a quote, did thorough inspections, and answered all of my questions. I received their estimates a few days later, which were very reasonable. Mr. Kim scheduled his crew to come out and do the job a few days later. The crew showed up as scheduled, installed gutters, gutter screens, and dropouts on the entire house, replaced a rotted fascia board, and install aluminum capping on the new fascia board in about an hour and half. Although there was a misunderstanding on both sides about the scope of work, Mr Kim was understanding and reasonable and offered me additional discounts. It was a pleasure to work with them. I'll definitely hire them again for the future projects.
    - Andrew P.
  • My overall experience with Ribba Construction was great and I am happy I selected them for my project. Because of the damaging winds 7 months ago (March 2018) and a terribly wet 2018 summer; the demand for roofers is crazy outrageous. With shortage of roofers and constant inclement weather, some roofing companies were 60 days out just to have an estimate appointment and another 6-8 weeks from the time a contract was signed before work could start. Some roofing companies imposed a contract minimum of $2,500. Other roofing companies were not **** small leak roof repairs, instead they were only doing entire roof replacements. I literally worked my way from the A’s on Angie’s List down to the R’s. Along that journey, many of the vendors I contacted just did not care about my active leak as it was to small of a job as described or my job did not meet their new criteria for work. I was happy when I contacted Ribba Construction as the scheduler showed concern about my project and the active leak issue despite the job being smaller than usual. Ribba sent HB to take a look at the problem. HB arrived as scheduled and was friendly and professional. He provided a timely estimate when promised. He even took pictures to show me his findings as I am not going onto a steep pitched roof 3 stores high to inspect damage. Through the years of owning the house, I have had several roofing company do some inspections/estimates/maintenance/repair work on my roof, but this is the first time anyone took time to alert me to a potential unrelated roofing problem which is not visible unless you are on the roof. HB alerted me to a 3” wide pipe full of water. To me it appeared to be a plumbing stack pipe, but later it was determined that it was a dead end pipe that went from the roof down 3 stores to the basement. The builder left the pipe opening exposed to rain and for 18+ years collecting rain water, and now it was overflowing at the top of the pipe on the roof. Just 1 day later after HB showed me the roof problems and the vent pipe full of water; another roofing company came and gave me an estimate for repair work. This company said nothing about the overflowing vent pipe or missing shingles HB had found. I even gave them a change to fess up and asked the about the condition of my vent pipes. I was told all was well on the roof, and that all I needed to stop leaks some caulking. I am so thankfully, HB took time to alert me to an unrelated problem. The HB carefully and thoughtfully performed the work. I am happy with the results and believe others can benefit from the honesty and hard work from those employed by Ribba Construction.
    - George A.
  • Jim and his son did an excellent job for us with power washing the roof, gutter, and fascia. They also cleaned the front portion of the siding and windows without charging me extra for it. It was a pleasure dealing with them. I thought their quotes were very reasonable.
    - MANISH K.
  • This company was professional and responsive through the entire process. They gave us a detailed and understandable estimate that was very competitive. They kept us informed regarding the replacement timeframe and did a great job. I highly recommend them and would hire them again.
    - William H.
  • It went extremely well. All the employees I dealt with were very personable, professional and efficient. It was a pleasure to have them in my home. I felt confident that the installers knew their job well and took pride in their work. Presidential Exteriors is a family owned business. I was informed about everything throughout the process. Whenever I called the company with a question, I spoke directly to the person I needed. Any future issues will be handled with no fee and this guarantee is transferable to new owners when house is sold. They are 5 STARS!
    - Joyce Z.
  • I was impressed with the process Zach described over the phone. He was confident his process would work well and gave me a quote at that time. He sent me several email reminders. When he arrived, we discussed the job. We also walked around the house when he was finished. He had attention to detail and pride in his work as well as excellent results to match.
    - Joan C.
  • Josh was fantastic. even before I met him, he was on my roof and calling me with a temporary shingle replacement, the same day he went to look at the damage. Huge relief to get the shingle repaired so quickly. he also gave me a discount because the temporary repair looked so good. Great service. other roofers wouldn't even come out to provide an estimate because they said they were too busy. Don't know what I would have done if Josh hadn't come out.
    - Michael M.
  • We had A&M Roofing do a complete roof replacement, as well as new gutters and downspouts. It was a very positive experience working with the A&M team. Pricing was reasonable, scheduling was easy, and I believe that they performed quality work. We had a minor glitch during the process, but it was very promptly resolved. The workers were punctual, and did a great job cleaning up afterwards. I would not hesitate to hire A&M Roofing again.
    - Brian R.
  • I would highly recommend Mr. Gutter. He is so popular that there may be a waiting list for his services, but the wait is worth it. He did a great job of cleaning our gutters (with guards), and unclogging our downspouts which were all clogged with small debris. The gutters are flowing great now! They will also do pressure washing of your house. I didn't quite know what to expect with this but the results are fantastic. No more mildew and dirt on our siding, our house looks brand new. But the washing doesn't stop with your siding - he pressure washed our sidewalk, driveway, curbs, carport, plastic storage shed, and everything else on our property! The attention to detail here is far beyond what even I would have ever thought to ask for. The price is very reasonable, and he is a pleasure doing business with. I will definitely be calling him back in a few years for gutter cleaning and pressure washing.
    - Brent S.
  • I purchased a gutter cleaning package on November 9th and started waiting for them to call me to schedule a time to come out. Months later when I finally reached out to them I was told that they had already come out and cleaned them 2 days after I purchased the package. He then sent me a picture to "prove" that he had actually done the job, but the picture looked like one he had taken when he cleaned my gutters a previous year. When I called to discuss this issue with the company the person I was talking to on the phone was very rude and hung up on me.
    - Lois H.
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Roofing Contractors in Springfield

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