Find top-rated Service Providers

Find Top-Rated Springfield Property Management Companies

There are 51 top-rated property management companies in your area and 235 to avoid.

After 20 years, it's now free to join.

  • More than 10 Million Verified Reviews
  • Nationwide Coverage
  • Trusted Ratings
Join Angie's List Now To see all 51 highly rated companies in Springfield

Explore Our Solution Center for Helpful Property Manager Articles

Go to the article: 

6 Tips for Renting a House

.
pink house, manor, estate
Go to the article: 

Renting vs. Buying a Home: What’s Best for You?

.
couple stares out apartment window at street
Go to the article: 

Should I Invest in Rental Property?

.
house for rent

Property Management reviews in Springfield

  • A
    Premiere Property Management, LLC
    Not a standard review, but one I felt had to made here ... from a tenant's point of view. Erin and team were gracious and understanding; guiding our family through a difficult landlord/tenant relationship. Her commitment to communicate and listen ultimately resulted in amicable resolution for both parties. As a property owner myself, Premiere's service instilled confidence that, were they to manage my own properties, they would be thorough and fair. Furthermore, I'm certain that my tenants, throughout the period of Lease, would be treated professionally while Premiere executed their role and responsibility. Thank-you Erin ... we definitely recommend PR!
    - Ryan R.
  • D
    TAG Home Management, LLC
    I can not recommend TAG Home Management. I believe them to be an unethical business with the sole purpose of taking money from tenants and transferring that to landlords. The welfare of the tenants is not a concern for Greg Sr and his employees. They only respond to one word, "water." Any other concern, complaint, or question is frankly nothing they will deal with. We rented a large home for three years from TAG and we took care of it as if it were our own. As landlords, we know how we'd want our property to be treated. I am a 20 year veteran, a landlord of several homes, and tenant in several homes during my time in the service. We conducted our time in the home with honesty and transparency. We were very communicative with TAG. We thought we had a professional relationship with Greg Sr. We were respectful and curious at all times. But as the months and years passed, and when we moved out especially it became clear, TAG is no more than a rent collection service. First, they rented a home in which the windows were painted shut from the outside. Something we didn't notice until after move in, and a fire danger in case one needed to leave the house in an emergency. And something they never corrected during our time there. The gas stove igniters continued to 'click' even after the gas stove was ignited. It was loud and quite a nuisance. They did nothing about it. In our lease, we were promised leaf clean up service (as the house was surrounded by trees). Despite our request, they never honored that portion of the lease. After our move out, we tried to reach out to TAG, but they blew us off. Greg Sr and Greg Jr wont return our calls. And they are unwilling to discuss any of our concerns. During our pre-inspection move out, Greg Jr left us with the impression that we had done well getting the property ready. However, Greg Jr did not conduct the post move out inspection. It was Morgan, who had not been in the property until that point. She proceed to deduct from our deposit items that completely took us by surprise. Furthermore, she never contacted us to clarify her findings. She simply charged us. One example is a toilet paper holder. Our movers had packed it accidentally. Rather than call us to see where it might be, she proceeded to have a handy many install a new one and charge us $350 in an un-itemized receipt. She claimed there were holes in the ceiling, but provided no proof. During our time there, we coordinated with the owners to have a new refrigerator installed. The 23 year old original fridge was placed in the basement as the owner did not want us to get rid of it. After move out they charged us $215 dollars to have the landlord's own property (the fridge) removed. The house came with a washer and dryer that were rusting on the inside and very old. In coordination with TAG, we paid appliance movers to place them in the basement and return them when we moved out. They were never operated. Morgan proceed to charge us nearly $350 to have the dial replaced and repaired. We felt completely taken advantage of. We were left frustrated and angered by TAG and their unwillingness to even discuss anything after move out. This review is seemingly my only recourse, to warn other tenants about TAG and their shady business practices. I would be more than willing to discuss this with anyone, especially TAG, or anyone else thinking of using their "service."
    - nidal j.
  • A
    Real Property Management PROS
    Real Property Management took over the management of the rental property we are in about 6 months ago. So far the responsiveness and communication has been excellent! Caroline and the team are wonderful to work with!
    - Michael M.
  • A
    Nesbitt Realty
    Everyone at Nesbitt Realty, particularly Stuart, has been very professional and responsive to all my needs as a landlord. The price charged for managing my property is very fair for the exceptional quality of service provided. I have never had any issues with Nesbitt Realty and I highly recommend them if you are shopping for a Property Management company.
    - Gary L.
  • A
    TALLEY PROPERTIES

    Talley gets an A+.

    A little over two years ago, I invested in 15 condos in Charlotte and long story short, I foreclosed on them. Living 6 hours away, I needed a trustworthy property manager who could handle issues as they arose. After speaking to several Realtors in the area who specialize multi-unit investment properties and reading some online reviews, the choice was clear: all roads led back to Talley. This was an unusual situation because I had a potential buyer for the units and was only anticipating a one-month engagement until we went to closing. Most property management companies wouldn't have bothered or would have RUN. Talley did not, and what was originally was supposed to be a one month term has extended several months.

    Tony has been highly responsive, very flexible, sought out economical ways to fix the units, and helped me resolve issues with tenants who had not paid rent for several months under previous management. Talley does not own their own repair services so unlike some other companies that do, they're not price gouging me for repairs that don't need to be done. In fact, I know Tony's recommendation of one contractor saved me at least $500 to re-key the units.

    Another owner of a property management company in another state spoke with Tony and commented to me, "Tony is the real deal." I couldn't agree more. I have had a great experience with Talley and highly recommend them. 


    - Regina H.
  • A
    Nesbitt Realty
    I am constantly recommending the Nesbitts to coworkers and friends. They are top-notch -- highly responsive, regularly taking pride in their work. Their rates for property management and as real estate agents are very competitive and their website full of great info.
    - Maureen S.
  • A
    Tamburrino Properties LLC
    They are very punctual and fair with their pricing. They manage the property very well and make sure the tenants are following the regulations. They are diligent at making sure the tenants are taking care of the property. If their are any repairs that are over $200 they will call you first before they fix the issue. They are a very honest company and I would highly recommend them.
    - jennie C.
  • F
    RE/MAX CHOICE INC
    I hired this company to manage my property. If you are looking for a company to collect rent only, I would recommend them. If you need their assistance for repairs, look elsewhere! I had several repairs that needed to be completed. I have tenants in the home so my expectation was the repairs would be completed fairly quickly and professionally. It has taken several months and MANY messages and emails (Randy Woods has never returned my calls, she will respond several days later with an email only; never any personal connection). I have received the same excuses, contractor is out of town, we are looking for a new contractor etc... The repairs are mediocre, I am not sure what type of contractors they are using. I have expressed my displeasure with Randy over the past several months, she has never acknowledged this nor offered any apology. The final situation that caused me to terminate this agreement was when a basement window was cracked. Randy sent someone over to look at it. The contractor removed the window and taped a cardboard over the exposed window. This was completely unacceptable as the wind blew it away immediately, the contractor just left and my tenants called me in a panic as there was a wide open area into the home. I called Randy Woods, of course I received her voicemail. There was an emergency number for Pam Wiggins who I called immediately. She said she would look into it. I NEVER heard back from her, I called my tenant directly who confirmed they went back out to secure the cardboard. It has now been two weeks and the window is still not fixed. I live 3 hours from my house and hired this company to handle any issues. Their service is dismal and I would highly recommend that you look for a company that truly cares about your investment.
    - Nicole C.
  • A
    Peabody Residential
    We can?t say enough good things about Peabody Residential.  We were moving out of state and decided to rent our house and researched Northern VA property managers.  We determined that we wanted a company devoted full-time to management (not a side business as with realty firms) with good rates and good Angie?s List ratings.  We chose Peabody and are glad we did.  Tino and Tom came out and explained their system and went over the paperwork.  Very professional and clearly experienced both with property management and with marketing properties.  They gave us good advice on what to fix up to help the house rent quickly.  When our first remodeling contractor?s business fell apart, Peabody secured the house for us, met with the county inspector about problems, and kept an eye on the property with the second contractor.  When the house was ready, Peabody effectively marketed the property and was able to secure a 2 year lease for us at a very good, very competitive monthly rate.  They handled all the processes for transferring utilities and setting up lease payments.  Since then they have been very responsive (within hours?even on weekends, never more than 24 hours) to any problems the tenants have and also have good service contractors who do good work?usually with reasonable prices (we were able to get a reduction for one job we thought was originally overpriced by a handyman service).   Peabody also has an excellent on-line accounting system for up-to-date information and full disclosure on all activities and payments associated with the property.  They handle everything concerning the property so we don?t have to worry, they let us know if there are any problems, and I have learned that they know what they are doing.  We really like Peabody because they are professional, experienced, dedicated, and serious about effective business practices and good customer service.  These are smart, professional folks who know that taking care of their customers effectively will keep their business successful.
    - Alan W.
  • F
    Peabody Residential
    I regret ever having hired Tino Peabody's property management and real estate services.  His company, Peabody Residential, managed our rental property in Northern Virginia for 15 months.  We thought he was doing a good enough job at first but were eventually sorely mistaken.  When you live over eight hours away, you'd like to think that the property manager you hired and put your trust in is doing his job and keeping your financial investment in the best shape possible, especially when 8% of your monthly rental proceeds is going directly to them as payment for such service.
    Tino Peabody is a smooth talker when he's trying to get your business.  Once he has your business, however, his inexperience and incompetence reveals itself. 
    I hired Peabody Residential in March 2011 to take over the management of my rental property in Northern Virginia.  In July of 2011, I sent his assistant, Erin Peabody, a copy of our home warranty contract so that she could have it on record and renew it when it came due later that year.  In November 2011, I flew down to check on my property and ascertain what, if anything, needed to be done to get it ready for sale the following year.  Upon arrival I was sorely disappointed at its condition.  The landscaping was atrocious.  It was overgrown to the point of completely blocking access to a set of steps off of our deck.  Ivy was also flourishing and slowly taking over the exterior of the house, making it look, as it was, poorly cared for.  The roof had moss growing on it which could have led to shingle damage.  On the inside, I found that our washer and dryer were both chipped on the top, outer surface and that the lint catcher from the washer was completely plugged up with lint.  I communicated my concerns to Peabody Residential in writing and submitted pictures of what I had found.  I was told that Tino Peabody would be re-inspecting the property on December 1st at 3pm and taking follow-up pictures that would be sent to me.  Tino allegedly performed the inspection but we only received feedback on some minor repairs that had been completed.  The condition of the landscaping, washer/dryer, and lint trap were never addressed and the alleged follow-up pictures of this inspection were never sent to us. 
    Fast forward to May of 2012.  Under the impression that we had to list with Peabody Residential per our property management agreement, we hired them to be the selling realtor for our property via our relocation company.  On June 1st, Tino Peabody sent us an email saying that he hoped to have all of the necessary documents completed by June 4th and have the property listed by June 5th.  He also asked if we would forego the 1% discount on the realtor commission that was part of our management agreement should we employ Peabody Residential to sell our property.  The reason Tino was asking for 6% instead of the agreed upon 5% realtor commission was because our relocation company would be keeping about 1/3 of the fee as a standard referral fee.  We didn't think this was an unreasonable request so we agreed to it.
    June 5th comes and goes and our property is still not listed for sale.  On June 13th, I email Tino asking when the property was going to hit the market.  On June 14th, Tino responded that the listing would go active by June 15th and that he would be talking to our tenants that day to ascertain their move-out date.  Months earlier, we had asked Tino to speak to our tenants and see if they would be willing to extend their lease on a month-to-month basis until the property sold.  We had never heard back on that request either.  It was my impression that June 14th was the first time Tino would be addressing a move-out date with our tenants.
    On June 16th, the property was still not listed and I asked Tino about it.  He responded on June 18th saying the listing should be up that day and that our tenants were moving out by the end of the month.  The listing did go up by the end of the day on June 18th, 13 days later than promised and absolutely terrible.  The description was simply a very slight rewording of the description that the house was listed with when we bought it over five years ago.  The pictures were unbelievably bad.  They consisted of photos of clutter-filled rooms with moving boxes in them, the kitchen counter loaded with clutter, an empty laundry basket thrown on the back lawn, and other blurry and equally horrible photos.  The middle school and high school our property was zoned for were listed incorrectly and the house was listed as a short sale which it was not.  On June 19th, I contacted Tino to ask him to change the schools to the correct ones and remove the short sale indication.  We heard nothing about showings or anything pertaining to the sale of the property from Tino so, on June 27th, I asked if there was any interest thus far.  Tino said there were some showings but no offers yet.  On June 28th, I told Tino that we wanted to get someone in to clean the house once it was vacant and that we would appreciate it if he would take all new pictures to replace the very cluttered pictures that were currently on the listing.  Tino responded by saying that the move-out inspection was scheduled for July 2nd and that he would follow-up with me afterward due to "crazy months end".  On July 5th, Tino notified us of a new offer on the property in which he tells us what the offer price is without attaching the actual written offer for us to review.  We countered the offer, and the buyers met us halfway.  Tino then proceeded to mistakenly copy someone with the same first name as my husband on this email that contained the attached offer and all of our personal details pertaining to this offer.  Our relocation company then called my husband to review the terms of the offer, at which point we are made aware of the fact that the offer included a $10,000 seller subsidy.  Tino had completely left that detail out of every email he sent during negotiations, only including the actual written offer in the email that he sent to us, the incorrect recipient, and our relocation company.  We spoke to Tino on July 7th hoping to get some adequate explanation of why he had not made us aware of such a significant, offer-altering detail as a $10,000 seller subsidy.  Tino admitted that this "misunderstanding" might have been his fault.  He also proceeded to say that nothing had sold in the area in the time our property had been listed, which was incorrect and indicated to me that he hadn't even been watching the market.  He also said that, as far as he saw, the landscaping was fine, which it clearly was not and was detracting from the appeal of our property, which would negatively impact buyer interest and offer prices.  He followed this conversation up with an email saying that we will receive all paperwork from here on out and be copied in all correspondence to our relocation company.  From here on out?  Shouldn't that have been implicitly done from the beginning?  This was not the first time we were selling a property but it was the first time that we encountered such an unethical and incompetent realtor as is Tino Peabody and his property management and real estate company, Peabody Residential.  On July 24th, our relocation canceled the listing with Peabody Residential.  We hired someone else with whom we were finally in competent hands. 
    In subsequent efforts to sell this property, a prospective buyer informed us that they had scheduled an appointment  with Peabody Residential but that no one had shown up to show them the property.  Frankly by that point, I was not surprised.  Also, a few days before closing, I called our home warranty company to cancel our home warranty as of the closing date.  Our home warranty company proceeded to inform me that our policy had not been renewed when it expired the previous November.  Had anything significant gone into disrepair in the meantime, because of Peabody Residential's neglect in renewing our property's home warranty, we would have been liable for all repair or replacement costs.  This was just another of the many examples of Peabody Residential's incompetence. 
    We were lucky in these proceedings in that, because we were dealing with a relocation company, we were able to cancel the listing without any financial repercussion on our part.  Others may not be so lucky.  It is my intention to make others aware of the terrible experience we had with Peabody Residential so that they may be saved the anguish and loss of  valuable time that we were subjected to and hopefully avoid possible financial damage.  Because of Peabody Residential's incompetence, we lost over two months of rental income in the time it took us to finally sell this property.  That loss and the anguish that comes with it is something we can never recoup.
    - Frances H.
Join Angie's List to view provider's name.

Property Management Companies in Springfield

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!