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Hvac Repair reviews in Springfield

  • A
    Brandon, the technician wifi enabled our thermostat, something we were never told about by any of the previous technicians in the four years we've had our American Standard system. It is now possible to remotely troubleshoot it through IAQ medics. From now on, Brandon is the only tech I'll use!
    - Scott L.
  • A
    Thorough and honest. Explained that my expansion tank was not installed according to Manufacturers instructions and a gap between the furnace and ductwork needed to be sealed by the original installation technicians from Frosty’s. Encouraged me to get my ductwork cleaned every 3-5 years.
    - Cecily C.
  • A
    Mike, the owner, arrived on time took out the entire old system and installed the complete new system. The installation appears to be very well done. Area was left nicely cleaned up. According to my research the system units (Furnace, A/C, condensate pump, thermostat, filter etc.) that Mike recommended and installed were a good balance between cost and efficiency. I would trust his recommendations unhesitatingly. He did a fine job!
    - John C.
  • A
    Dario, company owner, responded to our call last week concerning our humidifier not working. He took several detailed steps to determine if any part was just clogged but water still did not go into the humidifier. He then determined that the solenoid was not working and needed to be replaced. He provided an estimate which included a reduced price since we have been on contract for many years. Part was ordered and Benny was sent to replace the part. He was delayed from the original time because the job prior to us took much longer than expected. We were notified of the delay. Upon arrival, Benny put on booties to keep our floors clean, went to the humidifier, took the solenoid off, replaced part of the copper tubing that was partially crimped, as well as the solenoid, made sure no connections leaked, and stayed until he saw water was going into the humidifier as it was supposed to, and then into the drain before leaving. Quality company, very responsive, and with reasonable prices that keep me wanting to stay with IAQ Medics on a yearly maintenance contract that includes a fall and spring inspection.
    - John O.
  • A
    Made an online request and recieved an immediate after hours callback to discuss the nature of our need. It was not an emergency so we were advised to wait until the next day to recieve a call from the office and avoid the emergency visit fees. As they said the next Morning we recieved a call from thier office, scheduled the visit from the tech and it was just an easy phone call. The day of the appointment I recieved a call from the tech stating he was on his way which happend during the time block they said. The tech llistened to the concerns I had, investigated the unit and reviewed with me some basic service issues that may help solve the problem. The profesionalism and service of the tech were excellent and the service call charge was reasonable. The next day we recieved a quote for a replacement unit with the cost of the service already performed as a credit to the new unit that is good for 30 days. So far the service that was performed has corrected the issue and if it does recurr in the next 30 days I feel great that the amount paid will not be lost if a full replacement is actually needed. This was not our first positive experince with Evercool and I will continue to call and hire Evercool for our homes HVAC needs and just rest assured that we have a professional team on our side.
    - Jeremiah D.
  • D
    I needed a whole house humidifier installed. I called FH Furr. I was put on hold multiple times. The gentleman took my name/address and screwed it up several times. Then he put me on hold again (for an extended time)to send me to their sales department. A lady got on the line and told me the wrong address and had other things screwed up. I just wanted a guy to come out and give me an estimate. Clearly FH Furr is too big for the type of work they do. A local plumber who answers the phone himself does a better job. Don't bother with FH Furr.
    - Nancy L.
  • A
    The Short: Highly Recommend this company and if your looking to install a new system ask for Philip Oliver. It is always recommended to get three quotes, I recommend having AIR Treatment as one of those. The Long: I replaced my first HVAC system 15 years ago in a 1956 house. The replacement was on an emergency basis and I had very little time to do research. The contractor, not Air Treatment, did a good job installing, but basically just replaced my old system with a new one of the same size and did not consider any other factors of the house (this seems to be common practice). Fast forward 10 years and I purchased a 1986 home and within 2 years planned for a replacement of new HVAC system. I did my research this time. I had performed many upgrades to the home, such as attic insulation, new windows and doors, performed an energy audit, etc. I was looking for a contractor that would consider the upgrades, perform its own analysis of duct work, air flow, etc. in providing a quote. I reached out to three contractors; which were HIGHLY rated Angies List contractors. However, only AIR TREATMENT stood out as HIGHLY EXCEPTIONAL, mostly in part of Philip’s expertise and professionalism. I am person living with MS, so managing temperature and humidity in my environment is critical. I choose AIR TREATMENT because Philip listened to my wants and needs for a new system, he reviewed documentation I had on the upgrades to the house, inspected the house, and demonstrated the tools the installers would use to ensure proper balancing of the system. Even though the other contractors were given the same information, one contractor never provided a quote (apparently, I asked to many questions) and the other just quoted the same size of the existing system; which was much to large based on the house. You might ask how I know this? The energy audit performed on the house was prior to installing the new HVAC. I performed several energy fixes to the house, such as air sealing and added insulation. According to the Energy Auditor, after the upgrades my HVAC would be oversized and I could save money when purchasing a new system. AIR TREATMENT did quote a smaller system. Finally, I asked Philip to design a system that I could later add a second zone if needed. I spoke to Philip 3 years after the initial install and he had all of the paperwork from our previous conversations. AIR TREATMENT recently installed the second zone. AIR TREATMENT does all the servicing of the system. Again, very happy with this company, Philip and the system works exactly as I want.
    - Gregory B.
  • F
    FH Furr subcontracted with another company without telling us beforehand that they did not do the work themselves. We have been pleased with FH Furr for HVAC and plumbing services, but they did not do the attic sealing work. The house was still cold. We finally paid for a home energy audit and found that the attic was not sealed in many places and poorly sealed in others. Unfortunately, we had FH Furr seal and insulate the attic nearly 4 years ago, so I have not been able to get satisfaction through our phone calls over the past month. Our salesman is very nice over the phone, but we have no solution. I have included an infrared photo example from our home energy audit showing that the attic was not sealed. I have an estimate from and energy company that it will cost me $10000 to take out the 4 year old insulation that FH Furr added, seal the job properly and add new insulation again.
    - Ruth F.
  • A
    Jim and Dillon did a great job! The company was very good at communicating the appointment details before their arrival. I appreciate the care taken to be efficient and thorough. Jim answered all my questions. I will call them again not only for duct cleaning but for other heating/air work as well. I recommend Indoor Air Quality Medics.
    - Martha T.
  • A
    Very pleased. They send you text/emails letting you know when technician will arrive and picture of technician, arrived on time. Jonathan explained everything he was doing and prices before he did it. Very professional, signed up for their service plan. I would definitely recommend to others.
    - Martha W.
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HVAC Contractors in Springfield

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