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D2D COMPUTER SERVICES

Founded 1995 • Angie's List since October 2008

A Rated | 8 Reviews

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TechMedx

250  REVIEWS
TechMedx

TechMedx was started as Concise Computer Solution in 2002 to provide small business computer consulting. After a few years in business we found a growing need for residential computer support services as well. As we grew our client base and new technologies began to emerge we found an even greater demand for more than just computer support. Our clients often asked if we could help with a TV connection issue, or help setting up a Sonos wireless sound system. Over our ten plus years Concise Computer Solutions has evolved into TechMedx our current business model and name. TechMedx continues to provide computer support to residential and small businesses, with a focus on customer service and satisfaction. We proudly offer much more and enjoy assisting our clients with all the technically difficulties emerging devices brings with it. It is with that in mind we look forward to growing our business to whatever new technology tomorrow may bring!

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Verified Reviews

A few reviews for this pro…

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RATED

08/30/2016

unknown

DESCRIPTION OF WORK
The technician returned our call quickly and solved our computer problem. He also made some helpful suggestions to improve our computer's operations. His charge was very reasonable and we would definitely use his services again.

CATEGORY computer repair

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RATED

05/29/2014

I have used D2D Computer Services (Bob Havey) for about 8 years as he was originally recommended to me by a friend. During those years, I've been very satisfied with the service I have received. He has made various repairs to my computer, given me advice on buying a new computer and associated equipment, and has been very helpful when I've emailed him computer-related questions. As a senior citize...

DESCRIPTION OF WORK
Removed a virus from my desktop computer. Because of the complexity of the virus, Bob Havey needed the computer for several days to remove the virus, reconfigure the hard drive, and make several upgrades to the computer. When he returned it, the computer performed great and I hadn't lost any data. I thought the fee he charged me ($125) was extremely reasonable considering all the time he spent working on it.

CATEGORY computer repair

A

RATED

11/06/2013

It went great! After assessing my computer, he determined that he needed one additional day to do the repairs, so he called and let me know. Also, he came to my home in Springfield to pick up the computer. This is great because I have young kids and getting it out to him would have proved difficult. He was extremely professional, courteous, helpful, and prompt. AND he came to pick up/drop off the ...

DESCRIPTION OF WORK
My computer had gotten some sort of adware and malware that made it difficult to use. My regular Mcafe antivirus scanner didn't work.

CATEGORY computer repair

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RATED

06/20/2013

He is intelligent, he knows his work and he is honest.

DESCRIPTION OF WORK
He is intelligent, he knows his work and he is honest.

CATEGORY computer repair

A

RATED

04/03/2012

The story told above is a simple one: Bob Havey of D2D recognized a threat to my privacy and data as a result of spam that made it to his in box and stepped up, unasked, to assist me in mitigating the damage at no cost. Unasked, he researched contacts at the e-mail provider I use. He provided links to various specialized virus scans and advised on the results I obtained when I used them. And he ke...

DESCRIPTION OF WORK
I have used this company for years and have always been very satisfied with the service. Naturally, the company is listed in my computer "Contacts" list. Therefore, when my account was hacked at the beginning of March, the proprietor of D2D (along with hundreds of other contacts) received unauthorized spam from my account. The proprietor, Bob Havey, immediately recognized that my account had been hacked and contacted me to alert me and provide advice on restoring my account and protecting my system. And for several days he followed up on the progress of this effort, offering additional advice and valuable links that helped me secure and then test the situation and remove extensive viruses that suddenly appeared as a result of the hacking. Total cost for this extremely valuable assistance was ZERO! Mr. Havey offered the help as a good will gesture to a long standing customer. He took the initiative when time was of the essence and helped me avoid data and privacy loss and business complications that would have taken weeks to repair. There is absolutely no question that I will continue to hire D2D Computer Services in the future when the need arises.

CATEGORY computer repair

Services Offered

COMPUTER INSTALLATION, NETWORK INSTALLATION & TROUBLESHOOTING, DSL/CABLE/FIOS SETUP & TROUBLESHOOTING, VIRUS & SPYWARE CLEANUP, E-MAIL SETUP, SOFTWARE INSTALLATION, NEW SYSTEMS.

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