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Carpet Cleaning reviews in Springfield

  • A
    G & A Carpet Service
    WOW! I needed a carpet cleaning for my entire house ASAP and received a response from Marco that G&A could come and get the job done. I heard from him within 10 minutes of my email being sent and had booked them within an hour. They communicated beautifully on when they would arrive, what to expect and then I received a note 30 minutes prior to them showing up. Amazing. The job was done in less than two hours and the price was great for what I received. They did an amazing job and I'd HIGHLY recommend them. I'll be sharing their name to everyone I know!
    - Alexandra S.
  • A
    DNA Pro Cleaning & Restoration
    We hired DNA Pro after looking at a total of 6 companies on this list for carpet cleaning. I called to get an estimate and the gentleman on the line helped me use the Deal they were offering. We had a total of 5 rooms, two sets of stairs, a hallway, a 3-seat sofa and a recliner cleaned. In past years we had used others to 'dry clean' our carpets - a prior experience with a hot water extraction firm that left the carpets soaking for days had turned us off from this method. However, with a (now) 3 year old dog and worsening indoor allergies, we decided to go back to "steam cleaning". John was our technician and did a fantastic job! He even saw that the work order listed 2 sofas instead of one, and was able to correct the price. Now, he didn't have to say anything about the honest mistake on the work order - he could have kept the extra money - nor did he have to pull out his rate book and show me the rates for various cleaning services - all very transparent! In the end, I save about $45 because of "Honest John". The carpets look great, the furniture smells amazing. The carpets were fully dry in 4 1/2 hrs and the furniture in about 6 hrs. I will be using them again! And do should you.
    - Ann S.
  • A
    DNA Pro Cleaning & Restoration
    They did a great job cleaning several rug and removing pet stains. They schedule the job quickly and are prompt and courteous. I have used them in the past and will continue to do so. They cleaned wall to wall carpeting and several rugs.
    - Melanie C.
  • A
    DNA Pro Cleaning & Restoration
    It was perfect. Mike contacted me right away and every time I wanted to contact them, they would call right away to address my questions. I run into a problem the day of the service and they worked with me. The guys who came yo my home to clean the carper, Jonathan and Freddy, were very courteous. They were also honest with their assessment of the carpet and asked me about my expectations so I was clear about what they were going to be able to do with the conditions of my carpet. The work itself was excellent! I like that they are green. My houses did not smell like any chemicals. I appreciated because I have a little furrry baby. I will hire them again!
    - Ivana N.
  • C
    Oxi Fresh of Metro DC
    No one showed up on the scheduled day, so had to call to reschedule. The work was adequate but they couldn't remove pet stains. The tech suggested that whatever carpet cleaner we had previously used might have permanently stained the carpet. The price was competitive, but I would suggest that anyone considering using them ask what stains they can't remove using their equipment.
    - Mark S.
  • A
    Exceptional Upholstery Carpet & Rug Cleaning
    From the moment I first contacted Chris at Exceptional Upholstery, Carpet & Rug Cleaning, it was a first class experience. On the day of my service, he and his assistant arrived right on time, and we walked through the areas to be cleaned. He let me know exactly what they could and couldn't do, and answered all of my questions. They got right to work, and were finished about two hours later. There was an ink stain on the carpet in the office, since the day we moved in, that Chris didn't have much hope for removing, but said they would do what they could. They managed to significantly improve the stain such that it is almost unnoticeable unless you know it was there. The carpets were dry to the touch by that evening, but we waited overnight before moving furniture back into place. It has been ten days since our cleaning, and the carpets still look wonderful. We will definitely call Exceptional Upholstery, Carpet & Rug Cleaning when it is time to clean the carpets again.
    - Scott A.
  • A
    DNA Pro Cleaning & Restoration
    I've used them twice for flooding events in the last four months. They were immediately responsive, coming within 12 hours of my call in both instances (which is amazing). They expertly identified the spread of the water, including inside walls and insulation, which I could not have done. They provided the equipment to dry everything out, treat for mold, and reinstall carpeting, providing us needed peace-of-mind. Their work was excellent and rectified the immediate concerns - other vendors provided time estimates of days to weeks, which would have left us with a serious mold problem. I needed to find a different vendor to diagnose and treat the underlying problems to prevent future flooding, and they do not replace removed drywall and insulation, but that's acceptable to me. I needed immediate service and received it, allowing me time to work out longer-term problems without fear.
    - Andrew H.
  • A
    Kingstowne Carpet & Upholstery Cleaning
    Very prompt service and delivery.The rug was thoroughly cleaned and the colors were preserved beautifully. The owner took special care to our antique furniture when he laid the carpet down. Excellent services from start to finish. Highly recommend.
    - Adela G.
  • A
    J R Jablonski Professional Cleaning Service LLC
    Mr. Jablonski called and asked if his team could come early and clean the carpet. They protected the doorway and hallway with heavy plastic sheets against any water spillage before starting work. They cleaned the carpet on the steps leading to the second floor and the entire second floor bedrooms and did excellent work in my opinion. Mr. Jablonski took the time to tack down a section of carpet that was loose at a doorway threshold. I will be calling him in the future for all my carpet cleaning needs.
    - James G.
  • A
    C & S Services, LLC
    Perfectly. The owner, Courtney King, was on time with the equipment necessary to perform the functions needed. Her estimate of time required to completion was also spot on. The examples on the C&S Services, LLC website are impressive and, I admit, I was leery. But I was extremely satisfied and would definitely use them again. Pricing was in line, if not lower, than other companies I contacted.
    - Beryl F.
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Carpet Cleaners in Springfield

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