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Auto Repair reviews in Springfield

  • A
    Master Auto Care Inc
    I drive to Baltimore every other week from Springfield. For a while I was concerned about safety due to a vibration over 60mph so I had to stay below 60, the speed limit is 65. I have a 2001 car so problems are expected. For more than 20 years I had been taking my cars to a mechanic in the Tysons Corner area but had decided it was time to look for another. I found two mechanics with a large number of 5-Star reviews on Yelp. Contacted one that was very responsive, their detailed estimate for a 90K maintenance check and determining the cause of the vibration seemed reasonable. I did not get an estimate from Master Auto Care but trusted that I would get a very good price based on the reviews. I decided to go with Master Auto care because they were much closer to my home and I could take a taxi round trip for 1/2 the daily cost of a rental car. Turned out another plus was the final charge which was only $100 higher than the other estimate I had received BUT included the cost of two new tires to address the vibration issue. That is incredible savings. Driving up to Baltimore a few days later I again felt comfortable and safe. So, I now have a new mechanic. Most definitely recommend calling Kevin at Master Auto Care.
    - Fran D.
  • A
    Merv's Auto Repair Inc
    They are excellent and I would highly recommend them to anybody. They are very trustworthy and very reasonably priced. They are excellent mechanics and I only wish they are located in the new area I have moved to. I would hire them again.
    - Linda M.
  • A
    BACKLICK ROAD SERVICE STATION
    They have been excellent and do very good work. They won't do the work unless you need it done. They are very honest when I ask them if something needs to be fixed. We would highly recommend them to anyone.
    - Janet and Michael M.
  • A
    West Springfield Car Care
    Brent, the owner, is the model of professionalism. He has always gone to great lengths to help me out, knowing that my budget is very tight. He lets me know if something can wait and for how long. Repairs are as cost-effective as he can make them, always done to perfection, and always completed at or before the estimated completion time. I can't say enough about how thrilled I am to have an excellent mechanic with such exemplary customer service. I cannot recommend West Springfield Car Care highly enough!
    - Vincent O.
  • A
    CAPITAL CAR CARE INC
    Everything at Capital Car Care is absolutely fabulous. From the staff to the quality of work to the prices they cannot be beat. A truly honest shop with a truly honest team lead by the best of the best, Scott. You cannot go wrong with Capital Car Care and I won't be going anywhere else!
    - Kristin G.
  • A
    Cardinal Plaza Shell
    Have used this service station for over 25 years and have consistently received superior service, fair prices, courtesy, and quality service. Have never been disappointed. Honest and fair all the way!
    - Carla C.
  • A
    Auto Body Of Vienna
    The accident was 18 Oct. 2017. I decided to use Auto Body of Vienna (ABV) on 27 Nov. 2017. My decision was based on amy brither's recommendation, Yelp reviews, and Angie's List reviews. ABV were dealing with the Thanksgiving wreck backlog, and had me bring the car on 11 Dec. 2017. They looked at it, and gave a completion date of 19 Jan. 2018. They actually were done 11 days sooner.. The at-fault driver's insurance paid the initial estimate of about $5800. ABV had me request that the insurer pay an additional $2900 directly to them for damage discovered during their repairs -- exhaust system, fuse box. I called ABV twice during the repairs for progress updates, and got clear and courteous answers. They did not call me with any updates. The car looks pretty, and runs as well as it did before the wreck. I am satisfied with ABV's work.
    - Russell S.
  • A
    Ted Britt Ford - Fairfax
    Great. I recall that there was good reply to any concerns I had. I think it included a strange noise in the dashboard area, and when that happened they figured out the cause and fixed the problem right away.
    - Jo S.
  • C
    Virgina Tire & Auto of Spingfield
    I was a little annoyed with my experience because I was initially failed for my safety inspection because of a year on one of my wipers and my headlamp lense being cloudy. I Replaced the wiper blades myself and cleaned the headlamp lenses myself. In all my years I've never heard of being failed for the film on a headlamp! One thing I did notice was the store had featured in their showroom restored headlamps. Seems to me me they were trying to push their product. Usually I've had a good experience here but was disappointed by this visit.
    - Peter D.
  • C
    Burke Centre Automotive (Owned and operated by Wiygul Automotive Clinic)
    In all fairness, the state inspections went well. Here's the problem - I researched the pricing for my replacement control arm and exhaust manifold, and they charged almost double for the materials than what the dealer would have. They then said that they'd have to charge me more for labor because the bolts usually break and it's a pain in the @$$ to get them out. With as high a labor rate as they charge, they can do much better. $2600 later, I learned that I could have had that job done for about $1550 if I'd have found the right shop. BCA will do the work, but they'll gouge you. In addition, they said they'd correct an undercarriage rattling problem, as part of this service, and didn't. Not using them again! Oil changes and auto service is expensive - they are just as expensive as the dealers, and sometimes more.
    - Zachary C.
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Auto Repair Shops in Springfield

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