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Auto Body Repair reviews in Springfield

  • A
    L & M AUTOBODY
    L&M provided outstanding service repairing our mini van after we were hit in a side swipe accident. They took the time to go over their assessment of the damage with us and explain what the repairs would entail, including problems that may come up based on their experience in these repairs. We worked with Jay and his friendly manner and knowledge instilled confidence and put us at ease. We were very much in good hands. They worked with us to keep the repair costs within out budget and finished the work ahead of schedule with no surprises. L&M provides superior service and we highly recommend them!
    - Timothy H.
  • A
    C S COLLISION CTR
    USAA insurance paid for repairs. This auto shop is now known as L & M Body Shop. My senior citizen Mini looks like it just rolled off the showroom 15 years ago. The crew did an excellent job, keeping us informed of the progress and meeting the estimated date and cost, plus being helpful and friendly every step along the process. The estimate they gave for the damage was immediately accepted by USAA and when they discovered more damage during the process of completing the car, their new estimate was immediately, again accepted by USAA. The car now looks fantastic - brand new. They did a great job and went out of their way to make this a pain free experience. I recommend them and would use them again.
    - Kurt K.
  • A
    Premier Collision Repair
    This was our first time using Premier Collision Repair and we could not be happier with the final effort. From start to finish, our PCR representative, Vick Moussessian, was professional, courteous, helpful, and reassuring that we would be pleased with the outcome. My stepson's car was sideswiped as a car attempted to go around him while at a standstill in traffic. She scraped against his left rear quarter section substantially damaging the bumper, a tail light, and the left rear quarter panel and trim. We had the option of using the collision repair shop associated with our insurance company, but previous experience with such arrangements is that the shop ends up working for the insurance company more than it is working on my behalf. We opted to find a new collision repair shop, as our previous shop had closed. Prior to handing over our car, I asked Vick to show me some of their completed work and he graciously took me into the work space and showed me any number of cars in various states of repair. Afterward, he took me to see his car, which had been recently repaired after someone rear ended him. All of the work was of the highest quality and we were comfortable they would do a fine job. PCR accepted the insurance estimate and commenced work immediately upon receiving the parts. Depending upon the age of the car, some insurance companies will not approve OEM parts and insist on after-market replacement parts. Some insurance companies require used parts. Vick kindly explained that used tail lights frequently arrive scratched and he no longer will accept those used parts. Work progressed through the week without any surprises. The after market tail light that arrived did not fit properly and Vick ordered an OEM replacement part -- perfect fit. PCR will work directly with the insurance company if there are additional costs due to additional problems hidden beneath bumpers or panels, or if OEM parts must be ordered. Upon retrieving the car the final product was nothing short of perfect. Having been around cars most of my life and familiar with the basics of collision repair and auto painting, I've seen outstanding and crappy work. At its worst, auto collision repair will have paint that clearly does not match the rest of the car (poor matching by the painter and not taking into account fading), rippling due to a poor application, and paint streaks on different colored parts due to poor masking by the painter as he prepped the car. PCR's final result was nothing short of excellent -- the highest quality of workmanship. The paint matched perfectly and was feathered into the rest of the quarter panel. There is absolutely no discernible difference from the repair and the rest of the left side of the car. All parts fit perfectly and the car looks exactly as it did before the accident. Premier Collision Repair unequivocally has our highest recommendation! Ask for Vick!!
    - Edward N.
  • A
    Premier Collision Repair
    These guys made me a customer for life! I came back from a week of travel to find what I thought was significant paint damage to my hood. Took it to a different highly reviewed repair shop where I had previously had insurance covered damage repaired, they told me it would cost $700 to strip and repaint the entire hood. Brought my car to PCR and they actually took the time to really inspect the "damage" and found that it could simply be buffed out in 15 minutes! These guys are great, they actually care about helping their customers, even brand new ones who have never been there before. If you need a collision repair shop, this is the place to go.
    - Cory L.
  • A
    Premier Collision Repair
    The work was performed on time and looked great. Let me say that I'm not one to normally leave a review and I am always suspicious of reviews but please believe me when I sat that these guys will do whatever it takes to make you happy.
    - Marshall W.
  • A
    Auto Body Of Vienna
    The accident was 18 Oct. 2017. I decided to use Auto Body of Vienna (ABV) on 27 Nov. 2017. My decision was based on amy brither's recommendation, Yelp reviews, and Angie's List reviews. ABV were dealing with the Thanksgiving wreck backlog, and had me bring the car on 11 Dec. 2017. They looked at it, and gave a completion date of 19 Jan. 2018. They actually were done 11 days sooner.. The at-fault driver's insurance paid the initial estimate of about $5800. ABV had me request that the insurer pay an additional $2900 directly to them for damage discovered during their repairs -- exhaust system, fuse box. I called ABV twice during the repairs for progress updates, and got clear and courteous answers. They did not call me with any updates. The car looks pretty, and runs as well as it did before the wreck. I am satisfied with ABV's work.
    - Russell S.
  • A
    Qwaik Autobody
    These guys are amazing! I stopped at six different places to get an estimate...the first two that were USAA partners told me to come back another day between 10 and 3pm (terribly inconvenient when my work is an hour away), but not these guys. Kwaik Auto Body gave me a quote in writing in 20 minutes and it was for $800 vs $1200 for a couple of their competitors for a bumper/front end repair. They did the work quickly (in three days) and fixed 2x extra little dings on my vehicle for free that were not related to my fender-bender. They also found additional related-problems that nobody else had seen or included in an estimate and got insurance to cover them (leaking radiator and missing crash bar). I am in the military and have a difficult work schedule, yet these guys could not have been friendlier. I couldn't be happier with the service and highly recommend them!
    - D Bradley K.
  • A
    Springfield Auto Body Inc
    I was sent here by my mechanic, they said the only people they send people to was Springfield. I was expecting to spend $1000, got everything fixed for $300, they did wonderful work. They did it very quickly, very convenient. "A's" all the way through. "A" plus for price. I would absolutely use them again. It took them, it only took a couple of hours to do it. The workers were professional and knowledgeable.
    - Linda and Bruce N.
  • A
    CIRCLE AUTO BODY / CIRCLE AUTOMOTIVE
    Each service to our VW Camper and Vanagon went very well, and was needed as a matter of vehicle design features, usage, and age. We were always confident in getting good, and honest service. If Circle Auto remains under the same family management, you would be hard-pressed to find a better service that you could trust in this day and age. We have not included date and costs because Angie's List continues to ask us for a review of an outstanding service that we used any several occasions many years ago.
    - William F.
  • A
    L & M AUTOBODY
    Best experience I have ever had at a collision shop. These guys are the best. They did great work and went above and beyond. I will definitely come back if I ever need these services, and I highly recommend this shop! The best in the area!
    - Emily W.
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Auto Body Shops in Springfield

Companies below are listed in alphabetical order.

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