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Find Top-Rated Spotsylvania Home Warranty Companies

There are 6 top-rated home warranty companies in your area.

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Home Warranty reviews in Spotsylvania

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    American Home Shield sent United Air Temp to repair my air conditioner/ heat pump on August 4, 2014.  Technician determined that the circuit breaker on the air handler needed to be replaced before he could troubleshoot the unit further.  He did not have the needed breaker on his truck and needed to order the part.  He stated that he would be back within 10 days to
    install the breaker and finish the repair.  I heard nothing further until after waiting 3 weeks I called to see if they obtained the part
    and would be out to finish the job.  They told me the part had not arrived from the manufacturer yet.  I escalated the problem to American Home Shield (AHS).  AHS told me that they would investigate.  The next day United Air Temp called and said that the
    factory would be shipping the part to them in the next two days.  A week later, United Air Temp called and said that the part was shipped and scheduled with the repair for September 3 (the soonest they could do it).  My AC has now been out of service for over 30 days at this point.
    The technician (a different technician that the first one)  from United Air Temp arrived on September 3 to make the repair only to find that they had ordered the wrong part.  He stated that he would have to order the right one.  He said that it would take the same amount of time to get the part as the last one.
    I called AHS to complain about the problem and they said that they would "investigate" the issue.
    AHS was slow respond back to me and did very little to help resolve the problem.
    My A/C unit was repaired on 9/17.  I took 48 day (9 weeks) to fix my A/C.  Keep in mind that this occurred during the hottest month of the year.
    I will not be renewing my warranty with them and I do not recommend them to anyone.

    - mary k.
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Home Warranty Companies in Spotsylvania

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