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Flooring reviews in Spotsylvania

  • A
    HIVEX Basement Finishing Co.
    Outstanding! The folks at Hivex are very professional and personable, very easy to work with. We had a demo/rebuild of our basement and are thrilled with the outcome. From start to finish Hivex displayed quality workmanship resulting in a truly first class final product. If you are looking for basement refinishing in the Fredericksburg area you can't go wrong with Hivex. I would strongly recommend them to anyone and would not hesitate to use them in the future.
    - John / Liz B.
  • A
    Remodel USA
    GREAT! Very well done! They were very helpful in assisting us with our choices. The whole team was dedicated and worked together well from start to finish. We are loving our new kitchen! Definitely recommend them.
    - Maureen L.
  • C
    I had an estimate for $4,500 to do the entire thing. Their guy comes out and took measurements and said we can do this for $10,700 or something like that. I showed him the other quote I got and he said we can do it for $4,200. I would not trust them on price unless you have a couple of other estimates because they will highball you and if you take their first price you will get stuck. They did great work. They were late because their van broke down so they ended up having to do both flooring and carpet on the same day.
    - David A.
  • D
    The Carpet House Design Center
    Five weeks ago we had new flooring placed in the house. Very pleased with the flooring. While on a vacation, a leak was found under the new flooring in our main bathroom. With numerous run arounds with the Carpet House and just as many excuses on why they could do nothing. Even though the problem was a result of the toilet not being seated properly by the contractor they hired and we paid extra for. Luckily, the sub flooring was saved but the vanity and sink could not be saved. We scheduled them to come back and reinstall the floors and install the vanity and toilet. The contract showed up with no information on the toilet and vanity and refused to install them. Their error has cost us countless hours of stress and repairs and and an additional $500+ to get our bathroom back. You know a company's true colors with how they handle their customer service after they received payment. While the floors look great, we can never recommend their services.
    - Brian L.
  • A
    KFD (Kruper Flooring Design)
    Joe and I got in contact and we talked about our plan for the basement - types of flooring and where it was going, etc. We quickly scheduled a consultation where he brought some samples and measured.  We got the estimate quickly, accepted the price and confirmed options.  A sub crew installed all of the flooring (probably total 1000 sq ft combined) in one day (they were looking at 2 days, but ended up deciding that they could stay a little longer and finish up).  Both the crew's foreman/supervisor (who I never met, but spoke with on the phone) and Joe contacted us to confirm that everything went well, which it did.  All of it turned out beautifully and as expected.  Highly recommended.
    - Michael S.
  • A
    HIVEX Basement Finishing Co.
    Dan and Chris took a look at the area and provided an estimate while they were here.  The primary reason we went with them was their reputation - reviews, local, etc.  The secondary reason was price.  We were quoted double and 1.5x their price for, as best as we can tell, the same quality.  They listened to our concerns and wishes and gave an honest opinion on whether certain elements were worth the money, where we could save and how much, etc.  They have a pretty standard, but well-equipped, template for what they do and what they don?t do, what they provide and what they don?t.  There weren?t any surprises.  We installed some of our own network/audio that they didn't do - although they assisted wherever they could (pretty much anything that involved structure, etc.) and certainly addressed any questions or issues.  The whole project took around 6 weeks and the basement looks and functions perfectly.  We got what we wanted for a price we were happy with.  As far as the actual process, after the initial consultation, Chris took over a few initial and final checks and occasional inspections of progress.  A sub crew came in to do the framing and another followed quickly with drywall.  After that, the much longer process of ?the rest? started - trim, doors, eventually priming walls, bathroom installation, tile bathroom floor, etc.  A lot of the final stages were completed by Scott, who also professionally installed cabinetry we ordered separately.  We are very happy with the completed project.  And I?m confident that if we have questions or concerns, Dee Bee will be available to address anything that comes up.  All in all, without question highly recommended.
    - Michael S.
  • F
    Dominion Floors Inc
    Dominion Floors never got back with a price or a comment that they were not interested in doing the repairs.  We had the job done by another provider Wilson Flooring and the job was beautifully done.  The repairs and re-sanding were awesome.  It would have been nice if Dominion has of contacted us one way or another so we could have known they were not interested.  I guess the job was to much for them!!!!
    - Carolyn R.
  • F
    FloorTechs, LLC
    The person who did the estimate said the job would take one day.  After 6 days we told the installer Chris not to come back.  We have stained oak doorframes and he used a saw to slice off the lower edges leaving a gap of 1/2 inch in some cases between the new floor and the door frame.  He also installed the thresholds between the new wood floor and remaining old carpet in the bedrooms at a seemingly random location.  For example in two of the bedrooms the threshold was not installed under the door so when the door was closed you could see the old carpet in the hall.  It looked strange, especially when the adjoining threshold to the bathroom was not in line.  Also the floor was uneven because he didn't put the underlayment all the way to the edge and two doors won't close.
    We complained to AWF and they sent someone to fix the problem but there's really nothing that could be done about the door frames short of replacing them.  The repair person calked the gap under the door frames and we were told that we had to fix the doors ourselves.
    AWF wanted me to agree that the installation was satisfactory and I refused.  They said that the damage to my doorframes was not an installation issue and that it was my responsibility to have someone fix them.
    I paid the bill in full but I will have no further dealings with them.
    - Carolin P.
  • A
    JK Carpets, Inc
    From the time we called to get an estimate 'til the service was completed, they were great! The sales staff answered all our questions thoroughly. John, the owner, came out to measure and was very pleasant to talk with. He told us it would only take one day from start to finish and that's the truth. It only took one day. The installators were polite and worked continuously throughout the day.They did an awesome job. They cleaned up all areas where they worked as best as they could. Be prepared to do a thorough cleaning because the dust was pretty bad. John told us to be prepared for a deep cleaning. The floors look great and we would definitely use JK Carpets again.
    - KELLY F.
  • A
    Dominion Floors Inc
    Installers were on time and extremely easy to work with. I returned home and found the house in great shape and no mess at all - carpet looks great! estimate and purchase were easy, very good people to work with. I plan to have them back to replace flooring in basement later this year!
    - Jefferey L.
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Flooring Installers in Spotsylvania

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