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Drain Cleaning reviews in Spotsylvania

  • F
    My Plumber Heating Cooling & Electrical

    My house flooded & after several plumbers were too busy I called MY PLUMBER which was available the next day. They showed up & plunged my down stairs toilet. They charged me over $600. They called me the next day to check on the service & I complained about price (I had already removed the toilet before they came and did not have them reinstall as I had to replace the floor). They said, "OH that price includes snaking the entire sewer line", which was not done. They sent a Rep out quickly which snaked to the street and there was a major blockage. After much discussion and assurance from the Rep I accepted his estimate and he went to work.

    I had just paid $5000.00 to have my front yard sodded 3 weeks earlier. I had not even mowed the new grass when all this happened.

    When the Rep. told me they would have to dig a trench, He apologized that my beautiful complete and green lawn was going to be damaged but assured me that MY PLUMBER will do the job as neatly as possible AND restore the area with new sod and it was going to be as beautiful as it was before they started. The Rep stayed all day, after getting my OK, removing stone wall landscaping and plants in preparation for the next day of digging so that hardscape would be out of the way and not unnecessarily damaged. A crew showed up the next morning. The crew dug a trench to the street and placed all the dirt next to the trench from one end of my yard to the street, six feet tall, on top of the remaining sod. They were coming back as soon as the sewer line was replaced. The sewer line was replaced the same day so the backfill was to happen the next day.

    In the meantime, on the advice of the Rep., I called the county to report a problem with the sewer line in the street. The Rep. said it would be a problem for me in the future. The county came to investigate but wasn't concerned because, according to the County, this was a common practice of MY PLUMBER.

    The crew, doing the backfill, did not come back for a week to 10 days. It rained for 2 days and the mound of dirt washed throughout my yard ruining two thirds of the freshly laid sod. Then the crew showed up on a day I wasn't home and backfilled the ditch up to my house. Right up to the bottom of my outside spigot. I could not even hook up my hose. Nor could I replace the landscaping that was removed and ruined.

    I called MY PLUMBER and spoke with the manager who said that he would come to look at it. He did, again when I was not home, and said everything looked fine to him. My yard looked like a bald headed man with a Mohawk haircut. This is not a joke.

     After many phone calls, I finally was able to negotiate $3000.00 from the balance which is what I had to pay to have new sod laid. I ended up paying a total of $11000.00 + dollars just to rid me of this most stressful situation. 

    I had new sod laid which didn't take and now it's still only about two thirds of lawn with a 7" valley in the middle from the improper backfilling job. MY PLUMBER did not completely surround the new line with gravel as promised.

    The reason I'm writing this review now is because MY PLUMBER called me last week to inform me of a special they're offering past customers for duct and furnace cleaning. I wasn't interested in purchasing a new furnace, I already have one, so I made sure that they will never call me again!

    Actually I still have details not mentioned but these bad memories are starting to haunt me. You can fool me once and it's shame on me. Try to fool me again and it's shame on you!

    Anybody that wants to use MY PLUMBER's service needs to talk with me first.

    - stephen c.
  • A
    Plumbing Police LLC
    He arrived when he said he would, cleaned up after himself and was very pleasant and courteous the whole time. I was surprised at how reasonable his prices were, especially after making the mistake of calling RotoRooter the year previous. I have called Plumbing Police twice and will definitely call them the next time my plumbing gets stopped up.
    - Stephen B.
  • A
    Plumbing Innovators - Fredericksburg
    pleasant ,honest, professional service
    - JOSEPH H.
  • A
    Rapidan Plumbing Inc
    Went fine. Replaced quickly.
    - Brenda C.
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Drain Cleaning Companies in Spotsylvania

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