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Basement Waterproofing reviews in Spotsylvania

  • A
    Aqueduct LLC
    Work was performed efficiently and every effort made to limit dust from drilling into concrete flooring from entering second floor. System installed is working effectively and, despite heavy rainfall, we have a dry basement. We weren't sure if the system would resolve a different issue of water coming under the exterior doors (we agreed to wait and see before doing extra work) but we have had no more flooding there either. Extremely pleased with Aqueduct; they were much cheaper than the competition and offered a solution that worked with our existing system which other companies did not. Highly recommend!
    - Celia J.
  • D
    B-Dry Waterproofing and Foundation Repair

    Not sure what happened here.  The B-Dry rep came out twice and was fantastic both times, going above and beyond with us (thus why we scored them a D overall instead of an outright F).  We decided to do business with them for the leak repair and other work, and the rep said they could do the work and that he would send us a quote in a few days.  That never happened.  Over the next six weeks we reached out to the company as well as to the rep directly.  On week four, we received a text reply that they were sorry for the delay and would call us, but then never did.  On the sixth week we simply asked if they were still interested in doing the work, and if not to let us know so we could find someone else.  Again, no response, and the leak is still happening...

    - George L.
  • A
    Chamberlin-Washington Inc.
    They did a great job. They responded very quickly. They were very knowledgeable. They basically explained everything they had to do. They got it all done very efficiently. I think they saved me a lot of money because they were able to identify some other issues.
    - Ellery T.
  • F
    Abby Construction Co Inc
    The recommended work was performed from July 2014 through September 2014. The job did not go well (and although I have tried on numerous occasions to communicate with Abby construction about the work completed on my home there has been no resolution. Isues with work completed: Immediately after the back sidewalk was poured it rained very hard exposing the rock in the concrete. Instead of replacing the sidewalk Abby applied a coating of quikrete overtop a portion of the sidewalk. This caused a two-toned look to the newly poured sidewalk. During this process footprints were left to dry in the finish. Also, it should be noted that mortar splatter from brick repair were left to dry on the sidewalk. Upon discussing my dissatisfaction with the appearance of the back sidewalk solution to this mess was to stain the sidewalk. I still expressed that the back sidewalk should be torn up and re-done and that I had no interest in painting my back sidewalk every year. Abby assured me that I would not have to re-stain the concrete every year so I was thinking a penetrating stain would be used. However; a valspar stain was painted onto the surface which did not adhere to the surface. I am left with a back sidewalk that is cracking, chipping and pealing. It truly looks like a homeowner project gone bad as it certainly does not even remotely look like a professional was hired.

     2. The patio that Abby had poured actually turned out well; however the new surface was power washed in attempt to remove dried mortar off the surface. This process left swirls in the newly brushed finish patio as the water force must have been too high for a newly poured surface. This process ruined the finish of the newly poured patio. Abby's solution was to stain this surface as well; however the stain did not adhere and is severely peeling off and crumbling. Again, the solution Abby came up with to fix their mistake of ruining the finish to begin with is unacceptable.

    3. Front Porch - My main concern with my front porch was the loose stones as some of the mortar was cracked. Abby had told me that I needed piers to jack up my front porch as the porch foundation had shifted over time causing the cracks. However; when installed the piers failed to jack up the porch foundation at all. When I questioned why the piers failed to move the porch at all - Abby told me that this was one of the few times this had ever happened. Discussing the issue further Abby stated that maybe the porch was reinforced by rebar somewhere and this was the reason the piers did not jack up the porch. Well, as a matter of fact my porch is reinforced by rebar and can be clearly seen in the basement wall block. Therefore: the recommended piers seemed unnecessary. All that was needed was a brick layer. Also, regarding my front porch - I had a time getting Abby to fix the loose mortar joints ( so stones wouldn't be loose on front sidewalk). In fact, Abby told me that it wasn't in their contract to fix. However; main concern about the front porch was the loose stone. Obviously, since the piers were not needed; Abby should have fixed the real problem - the mortar. Abby finally fixed a few pieces of the loose mortar but in the process ruined the smooth cut edge of my front stone sidewalk and used some very white compound which did not come close to existing finish. Finally upon very much insistence Abby hired a brick layer to fix a few more places where the stone was loose but that still left many stones untouched and still loose. The two areas Abby had fixed still stick out like a sore thumb and Abby told me those areas were done as a "favor" to me since it wasn't in the my contract. Now, I am left to hire someone else to fix their so called favor. One last thing about the front sidewalk - it was power washed half way and left that way. Maybe a small thing in the overall issue of other problems but still unprofessional.

     4. Crawlspace Encapsulation -Water is seeping through the cinder block wall that shares the wall of the crawlspace in my basement. Outside one of the underground vents was left open. The rest were bricked up; however the downspouts that discharge 2 feet from the crawlspace were left alone. Also, Abby did not re-build the foundation up or slope it away from the crawlspace. Now, I have a wet encapsulated crawlspace. Simply stated- Abby has left me $26,000 poorer and it looks like I have to spend another $26,000 to fix the same issues Abby was hired to fix. Before hiring Abby Construction I looked up online reviews and found that Abby had completed many local jobs even historical jobs in the Fredericksburg area. Also, Abby construction was going to complete a kitchen remodel in my home as they are one of the local contractors that Lowes uses for their kitchen remodels. I had put my faith and trust in them; however hopefully this review will deter others from making the same mistake.
    - Candy C.
  • A
    A A Action Waterproofing Inc
    I utilized A A Action Waterproofing to install a french drain, mold remediation and sump pump installation a month prior to this work.  While there for the first job I explained to them how I had obtained estimates to do some foundation repair with a well known large company.  I never told them how much the estimate was for or any details concerning the other quote given.  To my surprise they were able to identify the root cause of the problem.  It was the lintel to my basement entrance that was rusted and giving way in large cracks along my basement walls.  The other company had proposed to install pilings underneath the floor of my basement in several areas.  This was unnecessary as A A Action Waterproofing was able to show me how there were no cracks or sinking at all in the basement floor.  The quote that they provided was a third of what was given to me by the other company and they were able to complete the job to my complete satisfaction.  I was really impressed with the work that they had done for me previously in the basement and very happy to see the cracks repaired and the support in that corner of my home restored.
    I would definitely recommend them in the future for any type of repair to basement and foundation work.  They also did a fine job with the sump pump and mold remediation.
    - Ellery T.
  • A
    B-Dry Waterproofing and Foundation Repair

    It was a great experience all the way round. They came in, they took the measurements of what needed to be done and took care of it right away. I got the guarantee; everything has been great. They were in when they said they were going to be, they cleaned up after and they did a great job.

    - Sherry K.
  • A
    Aqueduct LLC
    We were delighted to sell our house in only two days, but devastated when the home inspection revealed severe crawlspace moisture and mold growth. We had no idea. The buyer backed out right away, understandably so, and friend recommended Aqueduct. Bill DiStasio came out right away and looked over the situation, then brought in his boss, John Babec. John assured us that it was one of the worst cases he'd ever seen; but he also assured us that he could fix it. And he did! Our job was taken care of very promptly, although I'm sure this was a very busy time of year for the company. The team was very knowledgeable, professional, and courteous and took the time to explain what they were doing and answer our questions. The crawlspace now is dry as bone, the house doesn't have that overlly humid smell any more, and I'm fully confident that our home will sell very quickly now that this major problem has been remedied so expertly. Thank you John, Bill, David, and the whole team for helping us through a very stressful situation.
    - Mark W.
  • F
    RAdata Inc
    1. They sealed the cover to the basement floor. There is no easy way to get access to the pump. 2. They located the pipe to pump the water out right next to the front steps to the house. Now, whenever the pump kicks in there is a virtual stream running down the front walkway to the house, across the sidewalk along the street and eventually into the gutter. When we called then and asked that something be done, they refused to do anything more, saying that they did what was required. THIS IS DANGEROUS! Not only could anyone walking up to the house get their feet soaked, imagine the problems in the winter, with freezing conditions. Stay away from these folks!
    - George F.
  • A
    B-Dry Waterproofing and Foundation Repair
    So far, so good.
    - Karen N.
  • F
    Christopher Plumbing
    - Mark P.
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Waterproofing Contractors in Spotsylvania

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