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Blinds And Curtain reviews in South Riding

  • A
    Next Day Blinds - Fairfax
    Update - I had issues with what was promised during my consultation and what was delivered and installed.  I contacted the company after receiving an email requesting feedback.  I was immediately contacted by several managers and higher ups trying to resolve and correct the problem.  We initially had a bit of phone tag before connecting.  Next Day Blinds listened to what my problems and issues were with the blinds and offered to rectify the situation, even replacing the style of blinds with no extra cost.  My concerns about the safety of a certain type of blind in my children's room was offered to be replaced without any problem.  The blind that overlapped onto my back door handle will be remeasured and a new type of blind or style suggested.  

    Overall, Next Day Blinds has been excellent in trying to correct the situation regarding my experience and my order.  I will update again when everything is replaced and installed. Very happy with their prompt customer service.

    2nd Update - Shutters have been installed and really really make a difference with the look of the room.  The vinyl shutter casings are a perfect fit.  Replacement blinds for the children's rooms and the master bedroom were switched out and their safety is to my satisfaction. The blind that was too big for my deck backdoor was switched out with a honeycomb blind that fits behind the door handle and we have no further issues with it. 

    Overall, everything was corrected and in very quick order.  The response to my original dissatisfaction with the initial installation of the blinds I first received has been rectified.  Next Day Blinds was quick to provide me, the customer, with satisfaction and apologized for the wrong promises of the salesperson who came to my house.  They were quick to work with me over the phone and make suggestions to solve everything. Overall, please with the final results.  I would use them again, knowing now what to expect with the salesperson. 
    - Rachel L.
  • A
    Next Day Blinds - Fairfax
    This was a several step process, not literally "next day", but the service was terrific.  I booked an appointment on line and the representative was professional and helpful.   She was very good at guiding me in my selection, giving options and advice, without being the least bit pushy.   A separate appoinment was needed to measure some of the windows, which are very high up.  Again, the representative was prompt, professional, and worked quickly.  Finally, installation was on time and and went very smoothly.  Very  pleasant installer and the blinds are PERFECT and fit the windows precisely.  Really, I wish every experience I had purchasing items for my home went this beautifully!
    - Sally M.
  • A
    This is the third time I've used Old South Plantation Shutters (with this being the largest job--the other two were much smaller). Jeff DeMuro (owner) is a really nice guy and great to work with! He is very responsive, gives pricing on the spot, delivers on time, and does all the installation. Once again, this installation went off without a hitch and the shutters look just beautiful! I have recommended him to many friends and willdefinitely do so again in the future!
    - Jennifer F.
  • A
    Smith+Noble LLC
    I have ordered from Smith & Noble multiple times over the last 10 years and have never encountered anything but the best service and product. I find the less than outstanding ratings puzzling.

    With this particular order, I called the 800 number and requested the measure service. I was contacted within the 48 hour window that was promised and had an installer out to take the measurements. After that Smith & Noble notified me via email that they had the installer's data and were ready to take my order. Since I had already discussed material and color with several of their customer service agents the order process took about 10 minutes.

    The blinds arrived about a week earlier that promised. I contacted S & N to set up an install date which was arranged within 48 hours.
    The installer arrived on time, installed blinds and removed all packing material.
    Smooth process, and the blinds look great.
    - Kim H.
  • A
    Shenandoah Shutters
    The quality of these shutters is outstanding. The shutters are durable and have a classic look. Customer service is wonderful. We highly recommend these shutters. We are repeat customers.
    - Jeffrey B.
  • A
    Next Day Blinds
    - Lynnette L.
  • A
    Two By Four Construction LLC
    See "what did the provider do" for my comments.  Will hire them again.  Very happy with all of their work.  They will be our family's "handymen" for years to come.
    - diane w.
  • A
    Doris Custom Design
    Good design advice and speedy completion of project
    - Norman B.
  • A
    Doris Custom Design
    Overall very smooth, no issues.
    - Kathleen K.
  • A
    Next Day Blinds - Fairfax
    They came over, took measurements, and gave me an estimate. They said I could call back if I wanted the work done, and I did. They were competitively priced even though they weren?t the cheapest.
    - Mitchell C.
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Window Treatment Experts in South Riding

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