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Pet Care & Health reviews in South Riding

  • A
    Pet Domestic Pet Waste Removal
    I have used them for years. First at my old house in Fairfax Station and now at my new location in Chantilly. They are very responsive and do a great job. I have three dogs. Having someone else clean up is a time necessity. It makes a huge difference in our lawn and makes using the deck more enjoyable. Highly recommend.
    - Lisa B.
  • F
    Universal Paw's LLC
    We had Toni do pet sitting visits to our home every day for 2 weeks in 2017. Because cats are pretty self sufficient, we initially wanted her to come every day for 15 minutes. Toni talked us into 30 minutes a day (at extra cost) which was fine as she assured us the time was needed, and we felt really good about her. She told us she���d text us updates everyday. Everything seemed to be fine until we reviewed our home security system (of which Toni was unaware). It showed she wasn't showing up some days, and the days that she did, she was there for 10 and 15 minutes. Some of the days she didn't show up, she would text and say that she was there and everything was OK. Unreal. On her last day of service, when we were returning that evening, she texted to say she was so busy with a flea market and birthday party, was it OK that she didn't stop by? This is the owner of the business. Now, we don't have crazy expectations for a pet sitter: show up for the time you're being paid for, feed our pets, provide them fresh, clean water, and clean the litter boxes. Upon returning home that evening we found the cat fountain low on water and full of slimy scum, like it hadn���t been touched in the 2 weeks. I wish we had cameras to see what else happened. We actually paid her in full even though she clearly hadn���t met her obligations. We wrote her a professional email telling her the service issues and asking when she could drop off our keys. That was almost a year ago, still haven���t heard from her. Obviously I would never recommend Toni. Find an honest, reputable person to care for your pets.
    - Suzanne F.
  • A
    Family Veterinary Hospital of Stone Ridge
    10 stars if I could! We have seen Dr. Chau for over six years now with three Boxers, one who she treated until her time to go to Rainbow Bridge. We have been pet owners for thirty years, and Dr. Chau has been the best vet of all and the other support staff are all wonderful to work with as well. I refer to Dr. Chau as the "Queen of Diagnoses" as she truly has a gift. She cares for her patients and takes plenty of time with their owners. She is also very responsive with email follow-up questions and has gone above and beyond for me and for friends after hours. She has shared other vendor choices for lower cost prescriptions for which we appreciate. And most importantly, our dogs love her too and would follow Dr. Chau anywhere (demoting me) LOL! We trust Dr. Chau 100%.
    - Keith C.
  • A
    The Crate Xscape
    We could not be happier with Crate Xscape. They listened to the concerns we had with our shy /timid rescue puppy and gradually introduced her. She loves going there! All of the staff are so kind! Highly recommended.
    - Alison P.
  • A
    Aldie Veterinary Hospital
    Very well. The vet took her time and thoroughly examined the dog. Explained the different shots and tests available. She really got to know the dog. Even sat on the floor with the dog! We spread the shots out over three visits because the dog was a rescue and we were not sure how she would respond. We also live close to the vet so it's a quick trip. The only complaint I had is on the first follow-up visit it took about 30 minutes to get the shots. The second and last follow-up visit we were in and out in 10 minutes.
    - Christopher R.
  • F
    Aldie Veterinary Hospital
    Have you ever wondered if your Veterinarian was overcharging you and over treating your pet? At Aldie Vet/Dulles South, you can know. We brought our 11 month old puppy in after an evening of vomiting, suspecting she might have found an ibuprofen or two on the floor. Diagnostics came to nearly 1,200 thanks to two unnecessary (and expensive!) xrays. Dr. Barnes told us that the puppy's blood tests came back elevated and she suspected we were correct about the ibuprofen ingestion. Per their estimate, diagnostics and treatment would run us 4000. When we expressed that we couldn't afford that, she said we could get a credit card or we could EUTHANIZE THE PUPPY. No lesser treatment plans or alternatives were discussed with us. It was pay for the treatment plan as laid out, or the dog dies. Because the cost was so far outside our budget, we almost euthanized our puppy, but in the end we couldn't and chose to go into debt. The puppy ended up being there for slightly less than 48 hours. When we went to pick her up, the vet tech said HER KIDNEY VALUES WERE NEVER ABNORMAL so maybe she didn't eat the ibuprofen after all. Huh? How is that possible when we were led to believe she could die any time? We almost euthanized her and she was never that sick! Even though she was there a full day less than estimated, our total was more than the estimate. I imagine this is because they saw the estimate as a "blank check" from us, so when Poison Control told them she would need less care, they made up the difference with expensive, unnecessary treatments. Most infuriatingly, they give her a feeding tube to administer medication that came in pill form. This involved sedating her, putting in the tube, and taking xrays. They had to do it twice because it was so irritating to the puppy that she ripped it out. This raised our cost 800 and literally the only reason for it was because no one in the whole facility could get her to swallow a pill. They sent us home with the remainder of the pills and I was able to get her to swallow them 21 times with no trouble at all. They also gave her expensive, redundant medicines that were not recommended by poison control, and sedated her every single time they had to interact with her for anything even though all their notes say she wasn't aggressive. All told there were over 1000$ in completely unnecessary charges on our bill which doesn't even include all the time she spent there being "treated" after she was already well. All of this, and she was never even actually in kidney failure and the vet should have known that with the small amount of ibuprofen she may have ingested, she wasn't in dire straights. As for those alternate treatment plans that supposedly didn't exist? We probably could have given her fluids for 12 hours, rechecked her blood (it was fine after that point), and she could have come home. Everything they did for the next 36 hours was profit and torture.
    - Trisha C.
  • A
    Becky's Pet Care Inc
    Becky's Pet Care was excellent. They were very responsive and helpful. Arranged for dog walking on a short notice, was efficient in handling my request and David who provided the service was outstanding. Thank you Becky's Pet Care!
    - Nadarajah S.
  • A
    Family Veterinary Hospital of Stone Ridge
    We have a very old dog that has been not been doing well. We were very frustrated with our previous vet and decided to switch to Dr Hanh Chau based upon recommendations. We were in her office for nearly 2 hours which she spent at least 90% of that time with our dog. She was very thorough. I never felt rushed and I could see that she truly cared about our dog.
    - Vicki M.
  • A
    Around Town Pet Sitting Plus LLC
    I was very impressed  with the services I received from Around Town Pet Sitting Plus.  It is a very professional group.   Prior to the first
    official pet care visit,  the owner and the pet sitter came to my home for a "Meet and Greet."  I was able to meet the pet sitter, introduce
    her to my dog, and help her become familiar with my house.  The pet sitter was very gentle with my dog, and asked many questions regarding my pet's care and routine.  I felt very comfortable leaving my dog knowing that a responsible person would take good care of her and my home.  On the two occasions that I have used this service I received an email immediately following the visit giving me a summary of the visit.  When I returned home, my pet seemed well-cared for and happy.  I would highly recommend Around Town Pet Sitting Plus to anyone looking for a reliable, professional pet care provider.
    - Ann B.
  • B
    Animal Medical Centers of Loudoun ��� Brambleton
    It was good. I already spent a ton of money getting the teeth cleaned. I got to the previous two other veterinarians. Just to clean the teeth, its $800. They tell us more to do this. I did take her to a cat specialist. The specialist said, I think we need to fix this once and for all. Maybe a little bit more money but its better than paying $800 every six months or whatever it was. I felt like Animal Medical Centers has problem-solved for me where as the other two just wanted my money and I didn't know what to do because we haven't got a cat in awhile. I have another appointment with them. Yes, I will use them again.
    - Rebecca L.
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Pet Care Providers in South Riding

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