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Garage Door Repair And Installation reviews in South Riding

  • A
    Elite Garage Door Inc
    My experience with Elite Garage Door, Inc was great from the start. Within 5 minutes of submitting a request for quotes on Angie's List, Tim, the owner of the company, called me directly. I submitted my request on a Sunday afternoon and Tim called me and talked through my inquiry over the next hour. Tim was extremely knowledgable and provided great options without pressuring me or trying to up-sell me. Tim was transparent in pricing and able to make me feel confident that he was the right man for the job within our hour-long conversation. Tim also offered to personally complete the job the next day. Before Tim even showed up the next day, I knew the exact price (with taxes) I would pay and had a clear understanding of the process and equipment I was paying for. Tim arrived the following day, on time, and ready to work. He had brought extra tools and supplies in case anything unexpected came up. Tim was extremely personable and friendly and talked me through his plan and the timeframe. Although I had full trust in his abilities to get the job done, I ended up talking with him the entire time he was installing the new system. As a new home owner, I wanted to understand the process and system as best I could and Tim was more than willing to talk me through everything he was doing. Aside from the step by step overview, Tim is a super personable and friendly guy and I appreciated spending the time with him. The entire job (re-enforcing the garage door with thicker steel, re-wiring the safety sensors and indoor button, installing a new outdoor keypad, installing the new motor and belt track, greasing and maintaining the garage door tracks, and taking away the old system/cleaning up) took about 50 minutes. I love the new system and appreciated his expertise and thoroughness. In addition to Tim being a great guy, a major advantage to going with Elite Garage Door, Inc. is that they have access to top of the line systems that you cannot get at Home Depot or Lowes but must be purchased through a dealer. Tim and his company specialize in new home garage system installation and as such were able to provide me a system that is more reliable and durable that any you would put together yourself. Tim and Elite Garage Door, Inc have installed thousands of systems and only install garage door systems so that gave me the peace of mind knowing they were the most qualified for the job. I cannot recommend Tim and Elite Garage Door, Inc enough. Give them a call, ask for Tim and you'll understand why. No sales pitch, no up-selling, just straight forward information and a quick turnaround to get the job done.
    - Stephen P.
  • A
    Lake Anna Garage Doors
    We recently bought a house and after 1 week the garage door opener separated from the bracket on the door. A home warranty was part of our contract and they sent Lake Anna Doors out. The springs in the system were probably the original and weren't any good. Fixing the bracket that had partially ripped of the door took a little ingenuity due to the manufacturer of the door and how their doors are engineered. I'm horrible with names so I can't remember the name of the guy that came out, but he looked it over and broke down what was going on. Within an hour or so everything was fixed. I would hire Lake Anna Doors again.
    - Adam B.
  • A
    G&S Garage Doors, Inc.
    Outstanding. I called on Sunday after the spring on my garage door broke. I scheduled a time for them to come out on Monday afternoon. They were prompt and had all the equipment and parts that they needed to replace the spring. Very professional and very fast! Thank you again.
    - Corey S.
  • A
    G&S Garage Doors, Inc.
    The service was performed on-time and with no issues. The installers were professional and polite. I can't really comment fully on the cost of the installation vs. other firms. New unit has been in place now for about one month and is functioning fine.
    - James M.
  • A
    Door Doctor Inc
    I called on one Saturday and it was fixed by 0900 the following Saturday. Due to my schedule I could not be there any sooner to meet them during the week. We made a 0800 - 1000 window and they arrived by 0815. It sounds crazy, but it was like watching an artist do the work. Very meticulous, and careful, and quick. It would have taken us at least half a day and he was done in 30 minutes - so well worth the fee. Thank you for the customer service and the quality work.
    - Marion T.
  • A
    Overhead Door Co of Washington DC
    The company's customer service line asked the right questions, to include exactly what items needed replacement. Jon arrived as scheduled first the next morning He arrived with the correct replacement strips and was finished in about 90 minutes. Everything was left clean and ready for use. Truly a professional at work.
    - William J.
  • B
    G&S Garage Doors, Inc.
    Receptionist said that he could replace it that day because they carry them on the truck. He didn't even offer that. He tried to push me to take a time slot that wouldn't work for me. Showed up on time, and did the work just fine, but again tried to push extras on me and by the middle of the appt, I could see his frustration with me. I felt like say, "Do you think that if I could do this myself I would bother to call you? Polite goes a long way...
    - Julie B.
  • A
    Advanced Garage Doors LLC
    It went awesome. The technician was professional and courteous. He inspected the garage and immediately noticed the cable was off and identified the reason as being the wrong spring used to replace the old one. Previous repair was completed by another company. The tech finished the repair and installed the opener. It was awesome and I highly recommend.
    - Ed M.
  • A
    Door Doctor Inc
    Seamless and easy. Discovered the broken door spring in the morning...called that afternoon. Door Doctor scheduled an appointment for the following day. They honored the coupon over the phone. Arrived on time and performed the work with no issue. Will use again for any future issues.
    - Matt B.
  • F
    Andrew's Garage Door Repair LLC
    I contacted the company through their Yelp page asking for a quote, and got no response. Three days later, I called them at the number on their website. Note that this number is also listed as their "24 hour emergency" contact line. I got their VM, so I mentioned that I had asked for a quote and gotten no response. It is now two days after that, and they still have had not responded. Are they out of business? Just didn't want my business? No idea. This is no way to run a company.
    - David S.
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Garage Door Repairs in South Riding

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