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Door Installation reviews in South Riding

  • A
    Nova Exteriors Inc
    NOVA Exteriors did an excellent job in that they were prompt and courteous in all interactions, from estimation to installation. They sent a team of 3 in order to install both on the same day and everything was completed as they had anticipated. They were very respectful of my house and laid drop cloths everywhere, and were thorough when cleaning up. Very pleased with the product and the installation.
    - David Y.
  • A
    Zampiello Paint Contractors Inc
    Fast, professional, no hassle, and very accommodating. Price was reasonable, and work of excellent quality. Crews of 4-5 painters did all the moving, covering, and painting. Nothing broken or damaged. Fast estimate.
    - Norman B.
  • A
    Just Doors
    Fantastic! The products are excellent, but more importantly, the service and professionalism of the Just Doors staff is over and above what you find with many companies today. Ryan and Mike were both outstanding and we'd recommend them to anyone. They were on time, neat, explained everything, made sure we had all the paperwork we needed, did everything they could to make it a smooth and easy experience on our end. We could have paid less for an "off the shelf" door at a big box store, but I am so glad we paid a little more for the service, product and overall experience we had with Just Doors.
    - Leslie K.
  • A
    Moss Building & Design

    Amazing. My faith in honest hardworking customer focused contractors is restored. And since it took me 5 years to get someone to do the finishing of the wall above the fireplace due to issues with contractors that had one or more negative qualities (inflated estimates, upselling, poor knowledge, unresponsive, communication challeges...) that is saying quite a bit. There was a small speed bump getting started when I did not receive an estimate from the company after I met with a co-owner at my home so I had to contact them multiple times to get the quote, but they more than made up for that hiccup with the customer service, quality and price.

    The carpenter, Stan, was punctual each day and even pre-shifted so I could meet him before I had to go to work at 0800. Greg, the electrician, was in and out so quickly I was lucky to catch him when I came home for lunch on the first day of the project. Both were very professional and highly skilled at their jobs. Stan suggested many options for me and let me lead the solution so I felt I was getting exactly what I wanted. I got that and more.

    Maria Estes was the project coordinator and worked with me to outline the tasks and cost estimates before the project was started. I was a little nervous at signing a contract with a $ value on it prior starting when a couple of the items were somewhat open ended, but she assured me the details could be adjusted in the end if needed - and they were. Not only did I not have to pay the final payment at completion, the company sent me money back! Unheard of I must say. Maria suggested changing to a time and materials contract structure to lower the price of the original contract and it saved me money. In the end, I got the contracted work completed to excellent quality plus benefits of a few added projects and ended up paying less than originally estimated.

    I highly recommend Moss (Justin, Maria, Stan and Greg) for any project and will certainly use them in the spring for some additional projects to enhance my home. If there was an A+ rating here I would give it to Moss.

    - Marion T.
  • C
    Moss Building & Design
    All indoor work turned out very well.  The fix on the garage doors do not look good at all.  Looking back, I wished we had replaced the entire wood piece instead of sections of the rotton wood.  The replaced sections are not done well and clearly visible.  Does not look professional at all.
    - Tamiko S.
  • A
    MJ Katnich & Co Doors & Only Doors
    First, let me say that this was by far the most pleasant and most professional contracting work that I have ever had done to my home.  Everything from the initial meeting, to the scheduling, and finally the actual install was timely with no surprises.  The work was top-notch.  I could not be more pleased with the honesty, up-front information and attention to detail that Mr. Katnich and his fine team of installers presented.
    As far as the initial meeting and install date, Mr. Katnich was on time and all business.  He knows his industry well and when it came time to selecting a custom door, he was able to guide me in the proper direction and helped me select a door that best fit my needs and was well within my budget.  There was no attempt to "up sell" and absolutely no pressure - his only goal was to ensure that I got the door that I would be most happy with.  I am thoroughly impressed.   He is now my go-to contractor for anything door related.
    All contractors in the area would do themselves a great service by studying Mr. Katnich's business model and professionalism. 
    - Corey S.
  • A
    Enterprise Contracting Services, Inc
    We had a storm door installed a few years ago by another contractor. Our storm door fell off of the frame and pulled the frame away from the house. Enterprise came out and explained how this happened and reassured me that they could correct the problem. They were very professional. Mitch did a great job. The job was done timely and to our complete satisfaction. He was able to salvage our storm door, so we didn't have to incur additional cost.
    We were so satisfied with the work and the follow-up, that we had them replace our front door as well. Again, it was done when was promised. We had follow up phone calls to make sure that we were happy with the work. It was very obvious that customer satisfaction was their number one priority. Another job by Enterprise that we are very satisfied with.
    We would recommend Enterprise to anyone looking for a professional home improvement project.
    - Ann Marie P.
  • A
    Ameritech Construction Co
    Ameritech was prompt and communicative regarding the details of the project. They cleaned up the property after all services rendered and always very professional. We are extremely satisfied with the services provided and have recently had Ameritech back to the house to provide the next home upgrade estimate.
    - Tracey R.
  • D
    My Builder Inc / Bath-ReNu LLC
    The project was only supposed to take 4-5 weeks and it ended
    up taking over 3.5 months.  We ended up
    closing out our contract with them early even though they were not
    finished.  We had lost any trust and
    confidence in them including their work and did not want them to continue to
    impact our personal time and space.
    Due to their mismanagement, they lost our cat, we had to
    cancel our wedding anniversary plans to stay and manage the project.   They
    removed the lock box from our house because of a potential disgruntled employee
    and they just hid our house key on our front porch without our knowledge.
    Their team mis-measured on projects which cost us $1500 on
    materials that we could not use or return. They damaged $4,000 doors that had
    to be reordered which took an additional 5 weeks to receive, extending the
    over-all process time.   
    Everything they did had to be redone 2 or 3 times to get it
    right, if at all. They did not follow the instructions that were provided to
    them from the tile company and used the wrong grout color would they could not
    fix.  They attempted to stain it, but it was
    the same color that was preexisting. We had to contact an outside vendor to
    come in and restain the grout which was an added expense.
    We did make some modifications along the way which they were
    happy to do.  We asked them to let us
    know the additional cost so we could budget for it.  We never received any updates on additional
    pricing or their fee structure (outside the original estimate) until we
    received the final invoice.  Had we known
    what they were going to charge to hang a mirror or a toilet paper roll, we
    would have done it ourselves.
    We had scheduled our close out meeting two weeks in
    advance.  With this amount of notice that
    would have allowed them to address any outstanding issues, clean up the space
    and get ready to present the final reveal. 
    Instead we had disagreements on pricing, charges and was notified of the
    installation that was installed was not up to code and was a fire hazard, yet
    they didn?t do anything about it. A lot of their mistakes could have been
    avoided if they were more involved in the project and provided guidance and
    directions to their sub-contractors.
    Instead of handling the issues, they opted not to take any
    action and ask for our forgiveness and not to post on Angie?s list.  Our question was, if they were so concerned
    about the impact that this review would have, they should have put a little
    more effort into the project and not relied on chance. 

    - Jamie-Lea B.
  • A
    Just Doors
    Excellent.  The team showed up on time and had the door fully installed by the time that I returned home.  No mess... No Gaps... Everything worked fine.   All I had to do was to paint the door and the project was completed.  
    I am planning on replacement of another door this year and fully intend on using Just Doors for the project.
    - Ted B.
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Door Installers in South Riding

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