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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement
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What to Expect with Basement Waterproofing

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basement, flood, sump pump
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Have a Foundation Crack? Consult a Structural Engineer

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Unfinished basement with cracks

Basement Waterproofing reviews in South Riding

  • A
    Basement Masters Waterproofing
    They were quick to come out and assess the issue and gave us an estimate very quickly. The estimate was a bit higher than other competitors but they were the most prompt in their response. They were able to fix the crack in one day and the leak is fixed!
    - Barbara C.
  • A
    Best Buy Waterproofing, LLC
    It went great. I called them at 7:00 pm, they called me right back. He was here the next day at 10:00 am. He was very thorough and explained the process to me. I had a lot of questions and he took the time to answer and was very patient. I feel they saved us a lot of time and money because we didn't have to excavate. If you believe you have a foundation problem, Best Buy Waterproofing is the company to call.
    - Eric L.
  • A
    Environmental Consulting & Contracting Group Inc
    The project was executed very professionally. The customer service was excellent; their subject matter experts were patient in explaining everything i didnt understand and they were very clear on actions i needed to take for my family's health, as well as recommended actions to protect the financial investment in my home without trying to oversell me unneeded work. They were on time and communicative regarding every aspect of the job and the completed product was more than even I expected! They are definitely perfectionists in the waterproofing business. I would recommend this company to anyone needing waterproofing or mold remediation work done in their home especially, or even in their business. Oh, and did i mention a lifetime transferable warranty? I dont think anyone else i researched had that kind of guarantee on their work.
    - cristina r.
  • A
    Karbyte Contracting LLC
    An additional flashing piece was installed near brick foundation and rotten wood was replaced in the basement.  The service was timely provided and after a number of rain falls so far this spring the fix has worked. I am pleased with the results
    - robert o.
  • D
    Basement Masters Waterproofing
    I wanted an egress window done in my basement by cutting the concrete wall and wanted to get an estimate from Basement Masters Waterproofing. As per the initial appointment, their representative, Randall Butterfield came to see my home on 26th Feb and promised to send the proposal with cost estimate within couple of days. It's been almost a week now and I am still waiting for it. I sent a mail as well as called on Monday 3/3 to remind about sending the proposal. I was promised that it would be sent within an hour. Once again nothing came. I called up again today (3/4) during the day and left a voicemail too. And still no response/proposal. If they don't follow it through after the initial visit then why bother wasting customer's time and energy. 
    I was holding-up my decision thinking I will get another estimate from this company and then I can pick one company that suits me best. But it's been a frustrating experience so far.
    - Dilip J.
  • A
    Basement Masters Waterproofing

    As soon as the above issues are resolved, including airing and drying out our basement, we will certainly reach back out to Basement Masters Waterproofing and Randall to come do the concrete work.  That's right, we also found a rather large hole on the ground behind our furnace, right around the steel post of our foundation!


    - Amir C.
  • A
    Basement Masters Waterproofing
    I can't say enough good things about Basement Masters---they were on time, professional, did exactly what they said they would.  They even repaired for no charge another crack they found.  Randall was very knowledgable and easy to talk to.  I highly recommend them.
    - Mary M.
  • A
    L & G Drain Cleaning and Plumbing Repair
    Plumber arrived later than originally told. Plumber was very courteous and professional. He had the pump ready to replace upon arrival. He encountered some minor problems because of the builder's poor installation of the original sump pump. He answered all my questions regarding the configuration of the sump pump and well. Job compeleted in an hour. He left the area clean. Land G Drain provided a extra year warantee on the pump at no extra cost. Based on my experience, I had him come a week later to replace hot water tank.
    - GREGORY W.
  • C
    Drainage and Erosion Solutions
    Did not fix the problem. The problem has to do with the marine clay subbase. A slight addition of top soil was not enough from keeping the yard becoming a swamp in the spring and after heavy rain.
    - Elly F.
  • A
    Basement Masters Waterproofing
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    - Diderik V.
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Waterproofing Contractors in South Riding

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