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Propane Dealer reviews in Scottsville

  • F
    Problems with Amerigas began last winter when it failed to come to my second home on schedule and my propane tank emptied, leaving my gas furnaces inoperable.  Then, after long delays on the telephone on multiple occasions, I was told it would be a couple of days before they could come, as they had run entirely out of gas.  Then they scheduled a delivery for a Saturday, and I waited until 10pm with no communication from the driver, when I had to return to Richmond.  Amerigas finally filled the tank the following day, and I had to return to restart my furnaces myself (an hour's drive from my home).  I later learned from several sources that Amerigas had transferred gas from this region to western regions during the shortage, leaving local customers without gas, and that they were charging as much as $2.00 per gallon more than local-area competitors for gas.
    So when I decided to install a standby generator and a second propane tank to supply it, I naturally turned to a competitor rather than continue service from Amerigas, both for the old tank and the new tank.  My new supplier said that the fair value of my old tank, which I would have to purchase from Amerigas, was worth approximately $400, but Amerigas charged me $800, as I was warned it would.  Of course, they had me over a barrel, as the only other option was for me to allow them to come dig up my 500-gal tank, forcing me to buy a new one.
    - H B T.
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Propane Dealers in Scottsville

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