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Flooring reviews in Scottsville

  • A
    Carpet Plus
    We met with owner, Duane Cassis, and he agreed with our assessment of the install and offered to work with us to determine the best options.  He was able to do some research, locate some of the discontinued hardwood and arrange for installation by a skilled installer in a timely fashion. 

    We have been very pleased with the way the company has handled this situation and cannot say enough positive things about the company, its owner and the integrity in which this situation was resolved.  We would highly recommend this company for any flooring needs and intend to use them again.
    - Kirk R.
  • B
    Floors Are US Inc
    First, the guys that installed the hardwood flooring did a great job. They were there on time and did a first class job. I would highly recommend them for any floor job.
    The ordering process that led up to the installation did'nt go as well. We started the process back in ealry June when we went to the Floors Are Us showroom and picked out the flooring we wanted. This flooring was ordered and we paid for the materials up front in full. The install date was set for July 5.
    We arranged to take July 5th off from work, and spent most of the day July 4 moving all the furniture out of the living room. The installers were supposed to be at the house around 10:00am.....at 10:10am I called Floors Are Us wondering where the installers were....the Floors Are Us person told me to call one of the head guys named Justin. When I called him, he aplogized and told me that when the installers were loading the materials they noticed it was the wrong flooring and that it would have to be reordered....
    So....we took a day off and moved tons of furniture for nothing.....long story short....no one checked to verify the right flooring had come in...the wrong stuff sat in their storage room for 2 weeks and no one ever verified it was the correct flooring for our job....and we were stuck for another 2 weeks with a house in chaos until the right flooring arrived and a new install date could be arranged...which was July 20.
    So, the bad news was a major delay and disruption for us and wasting a day of vacation time.
    The good news was that they arranged for the installers to come on a Saturday so we could avoid another day of vacation time and took a few hundred off the price.
    Again, the installers were great -- the ordering process and communication with the customer wasn't so good.
    If you use them, you will have to stay on top of them every step since they don't pay much attention to detail....and if you do, you'll do fine

    - Timothy H.
  • A
    Robertson's power washing painting and repairs
    Everything turned out great!
    - Meghan T.
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Flooring Installers in Scottsville

Companies below are listed in alphabetical order.

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