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Car Dealerships to Avoid

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Top Rated Car Dealerships

21

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Over 466 reviews for
Sandston Car Dealerships from people just like you.

A
"Bought a new 2015
.
was our sales associate. This was by far my best car buying experience ever! There was no haggling," no b.s., just a good price (we researched in advance and know the price they gave us was competitive), a low-pressure environment, and a knowledgeable staff that work together as a team (The staff here seem more like a little family than competitors for a commission).
even went above and beyond AFTER the sale was over and done with. I had accidentally left a sentimental charm that my grandmother had given me in my trade-in vehicle.
went on his break to the auction place down the road, tracked down my car, and got it back for me!!! What a great guy, and a great dealership!

-Michele O.

A
"
always provides professional service. the cost is told to you right up front. appointment scheduling is easy and they deliver on their workmanship

-robert W.

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Local Articles in Sandston

Buying a car

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

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Auto Sales

Don't get ripped off before you leave the lot. Learn how to negotiate a fair lease.

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Auto Sales

Buying a new car often causes confusion as you work tirelessly researching safety ratings and mileage.

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Auto Service, Auto Sales, auto repair

An auto warranty is like a safety net for your car. But make sure you know what's covered.

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Auto Service, Auto Sales

The need for gasoline holds a grip on your wallet.

Angie's Answers

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

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Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Sandston

A

Rating
Really well! I had researched through Consumer Reports, True Car and
Sandston Car Dealerships Provider Name Locked
to find average pricing. Then I used my AAA membership to find a participating AAA dealer. Contacted FF and
Sandston Car Dealerships Provider Name Locked
returned my email inquiry very quickly. I had been VERY detailed in original communication what I wanted and color, trim, etc.
Sandston Car Dealerships Provider Name Locked
replied he could have it in lot with a day's notice and gave me the AAA pricing right in the email. I didn't have to come in to find out what it was, I didn't have to call. I didn't have to DO anything to be informed of the price. Good price, too. Sticker was 38035 (yes, I wanted EVERYTHING). AAA pricing after about 1500 in Ford promotional stuff is 32162. All these number are before tax, title, license, registration. Asked via email about extended warranties. No secret there either! 7 years and 100k miles, bumper to bumper, zero deductible; $2900. So I make appointment for a Friday mid morning. He tells me to ask for
Sandston Car Dealerships Provider Name Locked
. I'm a little confused on the names. But, whatever. I planned to go from dentist office after having a tooth pulled. Figured my day was shot anyway. Lump all the painful into one day, right? I get there.
Sandston Car Dealerships Provider Name Locked
is waiting and WATCHING for me. No meed to hunt him down!! He explains he and the OTHER
Sandston Car Dealerships Provider Name Locked
are teammates and the OTHER
Sandston Car Dealerships Provider Name Locked
has brought Brain the second up to date because this is
Sandston Car Dealerships Provider Name Locked
the first's day off. Ok. Whatever. My jaw hurts and I'm drooling. I wish him luck. I drop the bomb that I am trading in my 2008, 160k miles, Ford Focus. Between you and me; it is worthless. The engine will go any day. He sends the "guy" out to evaluate it. I'm offered 1k for it. I shrug. Ask him what his best offer is... He disappears, comes back; 36k all in. I say I want the Escape on trade with the extended warranty and ALL the tax, title, license, and registration for 33.5 or I'm taking another deal at Hyundai for 33.9 (I lied, it's a CAR dealership- don't hold it against me!). So, it should be 32k (AAA pricing) + 3k (extended warranty) + 2k (about that for ttlr) - 1k for trade= roughly 36k. Disappears again, comes back, 34k. Sold. The in person negotiations took maybe 20 minutes. No pressure. No sign here first. No nothing. Now, getting the financing paperwork, the vehicle detailed... Patience. But, I was enjoying the drugs from dentist anyway. All in all, darn nice dealership, coordination, teamwork, professionalism. Yeah, I'd send a friend over!!
- Kristine K.
F

Rating
Sandston Car Dealerships Provider Name Locked
hates Veterans……



Sandston Car Dealerships Provider Name Locked
’t walk away from
Sandston Car Dealerships Provider Name Locked
in Homosassa Fl., RUN. I am in Afghanistan and the primary car my wife drives around in with our three kids is getting old and has high mileage so we decided to trade it for a newer one so I would not have to worry about them sitting on the side of the road while I am so far away. My wife loves our MDX so much she wanted the same car so we found a newer one with the options we wanted and it was over a 2hr drive so she decided to call over the phone to get the details worked out so she was not sitting at the dealership for hours with three kids after driving for two hours. The first red flag was it took two days to hear back (I figured ok they are busy and making all the sales they could with people in the store and I was not in a rush). Then they came back with the deal but said they could not accept the power of attorney (that my wife just used to buy a house for us) for the vehicle we wanted but they would accept it for a 2014-15 Volkswagen (Second Red Flag). When my wife asked the finance manager why he said it is because the bank (Wells
Sandston Car Dealerships Provider Name Locked
) said that not them. She said that makes no sense and the finance manager said it does not have to (W**). My wife preceded to ask well can you contact them to see if there was a mistake, to which the finance manager replied no I will not do that (with the lack of customer service and attitude my wife was getting from the finance manager she hung up on him). So in order to help things along my wife called Wells
Sandston Car Dealerships Provider Name Locked
herself since we have our other car finance through them already and asked what was going on. Wells
Sandston Car Dealerships Provider Name Locked
said yes they see the loan request and it was approved for a Power of Attorney without any stipulations (Third red Flag). So my wife called the finance manager back and told him and he still refused to contact Wells
Sandston Car Dealerships Provider Name Locked
to sort the problem out (again W**). So she called me upset and disappointed to say she gave up and we would have to wait till I come home (I cannot come home until January and like I said she wants a specific set of options, so the exact MDX would have to be sitting around at the right time since I will only be there for a week before I return to Afghanistan). So I tried to avoid all the lower management issues and called and asked to speak to the General Manager. I was told he was in a meeting so I could leave a voice mail. I left my message with my concerns and asked him to call me anytime he could before the time I was calling since I am on the other side of the world and his day is my night. Well after 24 hours went by I called back he was with a customer so they could transfer me to his voice mail again. So that made my decision right there the customer service at
Sandston Car Dealerships Provider Name Locked
does not exist at the top so of course it was not at the bottom either. So I let him know by him not calling my decision was easy and I would be writing this review to post anywhere I can so everyone knows how
Sandston Car Dealerships Provider Name Locked
treats veterans. About midnight my time he decided to call and leave a message that he has been out of town the last two days and that is why he could not return my call (and again W** they said you were in a meeting so either he is lying or his staff tells people the wrong info on purpose). His message again says it is not them but the bank.
- raymond K.
A

Rating
In late June 2015, I called
Sandston Car Dealerships Provider Name Locked
to talk to them about trading in my vehicle and searching for a different vehicle.
Sandston Car Dealerships Provider Name Locked
O'
Sandston Car Dealerships Provider Name Locked
worked diligently to give me a fair price for my vehicle and to locate a vehicle that met my requirements. I was amazed at the vehicle that
Sandston Car Dealerships Provider Name Locked
located for me. This trade-in was efficient and is always worth my time.
Sandston Car Dealerships Provider Name Locked
O'
Sandston Car Dealerships Provider Name Locked
and the Par Auto staff are amazing. I have used this company since 1995 and I always walk away with excellent service and fair prices. I am a single female and I despise walking onto a dealership lot to be coerced into buying something I don't want or need. With
Sandston Car Dealerships Provider Name Locked
, I research the cars that I want, walk in with a pre-approved loan, provide a list of car models and features that I want, and there is absolutely no haggling. I verified once again that I purchased a used vehicle that is safe, dependable, and not damaged. Thanks
Sandston Car Dealerships Provider Name Locked
.
- jennifer B.
F

Rating
The car was bought in 2013, with a warranty already on it from 2012. June 21, 2015 the car broke down on the side of the road and the car was towed to the nearest Fiat dealership. The dealer told us it would cost 1600 to fix, even though the car is still under warranty. I spoke with the owner and he said he could bring the cost down to 1300 but refuse to honor the warranty. I wrote a letter to head of operations and they even still refuse to honor the warranty. They said the warranty on the clutch had expired, which was true. But the car still had an extended warranty on the entire car and the dealership is claiming that the extended warranty does not cover the clutch.
- Dorothy C.
A

Rating
They gave me $500 over my
Sandston Car Dealerships Provider Name Locked
blue book and you can shop online. The best deal anywhere! The sales man
Sandston Car Dealerships Provider Name Locked
Bosso is the best! I haven’t found anyone better.
- Rosino T.
F

Rating
11-
Sandston Car Dealerships Provider Name Locked
-2015: I was the winning bidder of a 2004 Toyota Tacoma 4x4 (VIN 5TEWM72N24Z313685) on eBay (Auction Listing # 201255966352), located in
Sandston Car Dealerships Provider Name Locked
, CT.
Sandston Car Dealerships Provider Name Locked
& Sales Owner is: Alemsa Ajdar I mostly dealt with:
Sandston Car Dealerships Provider Name Locked
Ramizi, (203) 465-9169 628 Lakewood Road
Sandston Car Dealerships Provider Name Locked
, CT 06704 (203) 573-5400 Prior to purchasing the truck, I: Asked
Sandston Car Dealerships Provider Name Locked
Ramizi questions about its condition Paid for an AutoCheck History Report Checked for open recalls. 05-Feb-2015: The truck was delivered by the Empire Trucking Group via open carrier. 26-Feb-2015: I went to BMV to
Sandston Car Dealerships Provider Name Locked
, title, and plate the truck.
Sandston Car Dealerships Provider Name Locked
Ramizi had misspelled my name on the Bill of Sale and had filled in my signature date with 23-
Sandston Car Dealerships Provider Name Locked
-2015 (which pre-dated my receiving the truck’s paperwork on 02-Feb-2015, via the USPS). I had lined through and corrected these mistakes. Due to the corrections, the BMV would not process my transactions. When I questioned them, they stated they wouldn’t have processed my paperwork, even if I hadn’t made the corrections, since the spelling of my name of the Bill of Sale did not match my IN driver’s license. 27-Feb-2015: I contacted
Sandston Car Dealerships Provider Name Locked
& Sales via email, regarding the issues with the Bill of Sale. Other than driving to the BMV, the truck sat in my driveway, from the time it was delivered, because I did not want to drive it until after it was plated. 11-Mar-2015: The corrected Bill of Sale paperwork arrived from
Sandston Car Dealerships Provider Name Locked
& Sales. 01-May-2015: I took the truck to
Sandston Car Dealerships Provider Name Locked
Wood Toyota, on the west side of Indianapolis, for a used car check. Before they started checking the truck, service desk personnel searched for outstanding recalls. They told me, in October 2014, the previous owner took the truck to a Toyota Dealership and Toyota determined ‘the frame was bad’ having rusted completely through in spots. Upon hearing this, I asked them to cancel my appointment and returned home. {Later, while speaking on the phone with Toyota Corporate, I was informed the infamous frame prematurely rusting through issue, was not a mandated recall, but instead a voluntary “service campaign” (I can’t remember the exact terminology they used), but this campaign had expired in December 2012.} 02-May-2015: I contacted
Sandston Car Dealerships Provider Name Locked
& Sales, via eBay messaging, stating I’d discovered the truck needed a total frame replacement. Alemsa Ajdar replied, asking me to call them. Initially, I didn’t call since I wanted everything in writing, and I thought I’d provided all of the information Precison needed. 07-May-2015: At Alemsa Ajdar’s request, I phoned
Sandston Car Dealerships Provider Name Locked
Ramizi.
Sandston Car Dealerships Provider Name Locked
asked if the frame could be repaired or if it had to be completely replaced. I responded I wasn’t certain, but thought it needed complete replacement given the areas of complete rust through.
Sandston Car Dealerships Provider Name Locked
asked that I take it to a shop for an estimate, and then get back with him, and we’d go from there. 10-May-2015: I dropped off the truck at
Sandston Car Dealerships Provider Name Locked
’s Body Shop in Crawfordsville, IN. 13 or 14-May-2015: I spoke with
Sandston Car Dealerships Provider Name Locked
on the phone. He stated the frame was beyond repair and required a complete replacement. He also stated, replacing the frame was a bigger job than they wanted to take on.
Sandston Car Dealerships Provider Name Locked
had also spoken with
Sandston Car Dealerships Provider Name Locked
, the parts manager at O’
Sandston Car Dealerships Provider Name Locked
Toyota in Indianapolis.
Sandston Car Dealerships Provider Name Locked
stated the frame should be covered under the Toyota’s 15-year extended warranty. 14-May-2015: I picked up the truck from
Sandston Car Dealerships Provider Name Locked
’s Body Shop. 15-May-2015: The framed was checked out at O’
Sandston Car Dealerships Provider Name Locked
Toyota. O’
Sandston Car Dealerships Provider Name Locked
agreed the frame needed replacement.
Sandston Car Dealerships Provider Name Locked
, Service Manager, didn’t think Toyota would cover.
Sandston Car Dealerships Provider Name Locked
stated the 15-year extended warranty went into effect at the time Toyota either: Sprayed the frame (if the frame had not deteriorated to the point that it needed replaced) or Replaced the frame. Since Toyota had not done either of these, he believed the 15-year extended warranty would not apply. Nonetheless, as a last resort, he emailed someone at Toyota Corporate, sending pictures of the frames condition.
Sandston Car Dealerships Provider Name Locked
stated he would hear back from Toyota Corporate with a final ‘ruling’ within 48 hours.
Sandston Car Dealerships Provider Name Locked
also stated total frame replacement would cost ~$10-$11,000, which is more than the truck was worth. 15-May-2015: Given everything that had transpired, I was fairly certain Toyota was not going to cover the cost of replacing the frame, so I contacted
Sandston Car Dealerships Provider Name Locked
Ramizi of
Sandston Car Dealerships Provider Name Locked
& Sales, via email. I stated, the frame had deteriorated enough that it couldn’t be repaired and needed to be replaced, costing ~$11k. Other than the frame, that I loved the truck and would love to keep it, but realized the $11k was more than the truck was worth. If Precision wouldn’t pay for the frame replacement, then I asked Precision to reimburse me for all costs associated with obtaining the truck (and once their payment had cleared, I’d gladly sign the title over to Precision). The fees and total:
Sandston Car Dealerships Provider Name Locked
’s response was not favorable. 19-May-2015:
Sandston Car Dealerships Provider Name Locked
, Service Manager at O’
Sandston Car Dealerships Provider Name Locked
Toyota, left a message on my cell stating Toyota would not cover the frame replacement.

Based on the extent of the frame rot, it appears;
Sandston Car Dealerships Provider Name Locked
& Sales was aware of the frame’s condition prior to listing it on eBay and misrepresented the truck when they sold it to me

The frame’s condition was omitted and not disclosed to me: (1) In the auction listing verbiage*** (2) Through the 91 photos of the truck attached to the listing (a few of the wheel well, close-up pictures, appear to show the darker/newer looking spray – which lead me to believe, the frame hadn’t been bad enough for Toyota to replace, but instead Toyota had treated it with the spray to protect against rust as part of their “service campaign”)*** (3) In any of the sale paperwork*** (4) During the few phone conversations I had with
Sandston Car Dealerships Provider Name Locked
Ramizi (and I believe, 1 phone conversation I had with Alemsa Ajdar)*** (5) During any of our email correspondence (via eBay messaging and personal email).*** ***I have copies of and would be happy to provide all of the following: the sale paperwork, the auction photos, screenshots of the eBay auction listing, and email correspondence (both personal and eBay messaging).
- Bryan K G.
D

Rating
The salesmen were unfriendly and unhelpful. They wouldn't even acknowledge us because we brought in an old Saturn for a trade. When I went in for service, they tried to add in a bunch of things that didn't need to be done and I stopped going to that facility.
- Walter W.
A

Rating
I think it went well considering we decided to wait until next spring to purchase a new vehicle. The salesperson went over the many options and was straightforward with everything. He was not pushy and there was no high pressure sales practices, we didn't feel pressured to buy a vehicle right now. This was one of the best experiences I've had dealing with a car dealership, and will more than likely go back in the spring to purchase a vehicle.
- ADRIEN L.

Car Dealerships in Sandston, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Abe's Auto Sales

2817 County Dr.
Petersburg

AIRPORT INDUSTRIES INC

406 E WILLIAMSBURG RD
Sandston

Auto Buying Service

2971 Prosperity Ave
Fairfax

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

B & L SALES & REPAIR SVC CORP

1809 Broad Rock Blvd
Richmond

BILL TALLEY FORD INC

6280 Mechanicsville tnpk
Mechanicsville

Bobby's Auto Service & Detail

1215 HighPoint Ave
Richmond

Brown's Jaguar

10505 Midlothian Pike
Richmond

Brown's Volkswagen

10501 Midlothian Pike
Richmond

Burford's Auto Works

7901 W Broad St
Henrico

CAPITAL CHEVROLET GMC

2624 Anderson Highway
Powhatan

CarMax - Richmond

12800 Tuckahoe Creek Pkwy
Richmond

Colonial Honda

2100 Walthall Center Dr
Chester

Cottman Transmission and Total Auto Care

8259 Midlothian Tpke
Richmond

Crenshaw Corp.

1700 Commerce Rd
Richmond

CROWN ACURA OF RICHMOND

8704 W BROAD ST
Henrico

Crown MINI of Richmond

8710 W Broad St
Richmond

David R McGeorge Mercedes-Benz

8225 W Broad St
Henrico

DAVIS AUTO SALES

10016 JEFFERSON DAVIS HWY
Richmond

DIGON USED CAR SALES

2160 E NINE MILE RD
Sandston

Dominion Auto Group

12201 Gayton Road
Richmond

Dominion Nisson

445 Charles Dimmock Pkwy
Colonial Heights

Enterprise Rent-A-Car

6876 Center St

ESCRO MOTORS 2 LLC

5506 HULL ST RD
Richmond

Firestone Complete Auto Care Store

7991 Compass Point Ln
Mechanicsville

From Car to Finish LLC

451 Hungerford Drive

GATEWAY HYUNDAI

2200 WALTHALL CENTER DR
Colonial Heights

GoldStein Auto

3300 129th Avenue NW
Henrico

GREAT DEALS TOWING

208 E LABURNUM AVE
Richmond

Haley Ford

10724 Jefferson Davis Hwy
Richmond

Haley Toyota Certified Center

8301 Midlothian Tpke
Richmond

Haley Toyota Of Richmond

3600 Lonas Pkwy
Midlothian

Haskins Automotive

467 Washington St

Hyman Bros Automobiles

11840 Midlothian Tpke
Midlothian

JAK MAX WHOLESALE AUTO BROKERS

7411 West Broad Street
Henrico

LEXUS OF RICHMOND

9703 MIDLOTHIAN TPKE
Richmond

Lowry Tire & Auto Center

126 N. Crater Rd.
Petersburg

Lowry Tire & Auto Center Inc.

126 N CRATER RD
Petersburg

M C ENTERPRISES

11 LUMBER DR
Sandston

Mechanicsville Toyota

6546 Mechanicsville Turnpike
Mechanicsville

Mechanicsville Toyota

6546 Mechanicsville Tpk
Mechanicsville

Pearson Infiniti

11701 Midlothian Tpke
Midlothian

Pearson Kia

8301 W Broad St
Henrico

Pearson Mazda

9520 W Broad St
Henrico

PENCE AUTO MALL

11841 MIDLOTHIAN TNPK
Midlothian

Pence Nissan

11841 Midlothian Turnpike
Midlothian

Pohanka Honda of Fredericksburg

60 S Gateway Dr
Fredericksburg

PRIORITY TOYOTA OF RICHMOND

2000 Walthall Center Dr
Colonial Heights

Richmond Ford LLC

4600 W Broad St
Richmond

Richmond Superbike

5014 Williamsburg Rd
Henrico

Roscoe's Auto Pro Shop

4404 Castlewood Rd
Richmond

ROSENTHAL HONDA

11020 MAIN ST
Fairfax

Rosner Nissan of Stafford

1 Coachman Circle
Stafford

Royal Chevrolet

4502 W Broad St
Richmond

SELECT MOTOR IMPORTS INC

375 E WILLIAMSBURG RD
Sandston

Shore Auto Lease Inc

1913 Atlantic Ave

Subaru of Richmond

9177 W Broad St
Henrico

TOWN & COUNTRY AUTO SALES

404 W WILLIAMSBURG RD
Sandston

Virginia Automotive Service

6601 Jefferson Davis Hwy
N. Chesterfield

Volvo of Richmond

7211 W Broad Street
Henrico

West Broad Honda

7014 W Broad St
Richmond

West Broad Hyundai

8903 W Broad St
Henrico

Whitten Brothers Jeep Chrysler Ram Fiat Mazda

10701 Midlothian Tpke
Richmond

Williamsburg Honda

7101 Richmond Rd
Williamsburg

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