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Roofing reviews in Salem

  • A
    Pierce Siding & Window Co
    After a day of torrential rain from tropical storm Michael, we discovered a ceiling leak & called Mr. Pierce; his crew had done prior work at our home & suggested we needed a new roof & guttering at that time; hoped to put it off until spring, but realized that waiting wasn't an option. This past week a crew came out & installed a new roof, the next day Seamless Gutters installed new guttering...the roofing crew was top notch, very professional, & did an excellent job on both the roof & clean up afterwards, as did the folks who installed the gutters...we found the pricing to be very fair, & the work was excellent, well pleased w/ our decision. Next project w/ this company will be windows/sliding glass doors...
    - Rik P.
  • A
    Pierce Siding & Window Co
    We contacted Robbie a couple of weeks ago to have a skylight removed that was leaking. He completed the job In a timely manner at a fair price. In the future we plan on replacing our roof and gutters and will use this business because the work performed was outstanding and we enjoyed doing business with him. Thank you.
    - Rik P.
  • A
    Southwest Sunroom & Window Co.
    ... After studying their High Quality work on a friend's 2nd Story Sunroom and Dining Room... My Bride and I decided that we wanted this little company in Salem to build our Dream Room. Steve ( Southwest Sunroom Sales Manager ) was right on track; He reassured us that the Southwest Team could handle any contingency. And they did with Incredible Results ! Personable and friendly communication, and coordination, removed all the stress that comes with any challenging project - they actually made it fun. These are professional contractors and builders and a service team that deliver to Happy Customers. Some events: Pergula takedown, Deck removed, Fish pond moved and filled in, Electrical power updated to code, and power lead moved to other side of home... Then the really impressive Construction started on our 14x18-foot new "LIVING ROOM" There were No Inspection Issues, WOW. And believe me, the inspectors were here during All stages of the project (s), You get your money's worth plus = Southwest always builds safe, above, and beyond the code. i.e. you can literally drive a tank up on the subfloor and foundation. It Is BUILT ! I retired from the U.S Marines and have spent the last 26 years in Service and Installation work locally, and have been to "some" job sites and teamed up with lots of service people. What has impressed me most about the Southwest folks was how motivated and skilled the two guys that did most of the construction were... Troy and Key really excel in my book, and they obviously love the kind of challenging work they do. Come sun or rain , they were here early and motivated and ready with a plan to get 'er done. Communication and Status updates are very good top-down = Service Manager and VP (Kevin) Kept all of us in the loop informed... Even after the initial startup and walk around... to make sure each Builder, Contractor, and Customer is Happy and on the same sheet of music. Noteworthy: When the guys who are actually building your sunroom care enough to call and remind you "that if anything should go wrong this weekend [ because of an approaching tropical storm ] please just call us, we will be home all weekend." That is when you know Southwest has attracted some really Great Employees ! By the way, the new roof and guttering held back and dispersed an incredible amount of rain. The cleanup was always immaculate every day and at Completion = You almost can't tell they were even here and the Mud had been very high... Well, I lied just a little; There is this incredibly fine building attached to our little home. It is really more of a cathedral than a Sunroom ! This experience, and this addition, has been BY FAR ONE OF THE BEST THINGS WE HAVE EVER DONE. Pat and Theresa L 2018 Salem Virginia [ smile ]
    - Theresa L.
  • A
    JB Roofing
    He was fabulous. He takes pride in integrity. The owner is on the job, and the crew knows exactly what to do. They are very professional and courteous. Did the work quickly, and stayed everyday until dark. They only worked on my roof until completion, no other side jobs. I would highly recommend.
    - kirk s.
  • A
    Pierce Siding & Window Co
    I highly recommend Pierce siding-they are a family owned business where their word and the customer's satisfaction are very important to them, which is some times lacking in today's larger companies. Robbie was extremely helpful in offering suggestions and giving us locations to look at in choosing colors and his crew did a fantastic job in the installation. If you are looking for a company to install siding you could not do better than this wonderful company. Steve& Vickie
    - Steve B.
  • C
    All-In-One Home Solutions LLC
    The process of scheduling was seamless - the lady I spoke with was great on the phone and found a date and time that suited my schedule. The guy that showed up to do the work was courteous and seemed knowledgeable. He pointed out a few things right away that he felt should be addressed, which was part of the "Package" I had purchased. The main goal was to get the leaves out of the gutters and make sure the downspouts were clear. I also wanted to make sure everything was sealed as we've had a leak in the roof previously. He started his work and I left to go back to work. He called me and suggested that I replace the gutters, but I explained that because of the fact that they were tied into other surrounding units (this is a townhome), it wasn't possible. He said that he would put together a report with photos and send it to me via email. A couple of days later, I noticed there were leaves still in the gutter on our shed. I know he got up on the shed because he installed flashing in that vicinity, but the leaves were left behind somehow. Made me concerned that he didn't actually clean the gutters up high. I emailed the lady I had worked with originally to schedule and then it honestly became less of a priority for me as I had so many other things going on. She never responded and I never received the report I was promised. However, less than 2 months after they were there, one of the downspouts came loose and fell off the house! Upon examination, it was clear that the whole downspout had been held on by a single "strap" of metal, which had worked its way loose. In my mind, this was something he would have pointed out to me, or even fixed - it would have taken him 10 minutes to fix it himself, I'm sure. I sent her a picture over the weekend and asked her to call me ASAP on Monday - she called me around noon and immediately started to explain that the issue was likely due to the high winds. I explained that I had checked it myself and it wasn't something the winds would have caused, that it was something they should have caught when they were there - one bracket isn't enough for a gutter that long. She was polite, but disagreed and offered to send someone over to fix it (at my expense I assume). It was clear I wasn't going to get anywhere with them and that they were going to go with the wind as a a reason for this happening. I get it - from a business perspective, I'm sure they get people trying to get something for nothing all the time. But, I truly felt like there were oversights with this entire encounter that shouldn't have happened. I'll fix it myself - I could have done all of this myself, but chose to hire someone due to the lack of time. Next time I'll just do it myself and save our money.
    - Jacob J.
  • A
    Dollman Construction, Inc
    The crew that was onsite during the renovation was great as well. They always kept the site clean and was respectful when asked questions about the process. They were also very knowledgeable about construction and codes to make the house very sound. The house is around eighty years old and with the work they have done I can see it being around another eighty or more. The office staff was always willing to help with any questions or concerns we had and would promptly respond if they could not answer right then. Working with Dollman Construction was one of the best choices we made. People do not even recognize the house now that it is complete they did such a great job.
    - Glen B.
  • A
    Pierce Siding & Window Co
    Honest about condition of roof, he pointed out and fixed mistakes made in previous repairs. Gave an estimate and was able to complete the job just 2 days later. Very nice to work with, we will hire again when it is time for full roof replacement in a couple years.
    - Karen P.
  • A
    Roanoke Exterior Wash
    Excellent job and very thorough. Would use them again. House looks great. They did house exterior, screened in back porch with ramp, Front porch and stairs, roof and sidewalk in front of house and gutters and down sputs.
    - Carole E.
  • A
    Pierce Siding & Window Co
    It went very well. The bulk of the work was done by Robbie Pierce's two-man crew of Randy, with over 30 years of experience, and Austin, Robbie's son, assisting. Randy's professionalism and experience showed in the care he took in his work to get things done just right. We're pleased with the windows themselves (Wincore) which are very easy to clean on both sides without the need to go outside or use a ladder. They have screens included on the bottom half. The cost of the windows and labor was very fair. We got a break because we had 17 windows to do. We paid separately for the doors (Pella sliding patio doors with blinds inside). The installation of those didn't go as smoothly since the old doors were of a non-standard size. However, they solved the problem. They were responsive, punctual, and cleaned up all work areas well. Their presence didn't interfere with our daily activities. We would highly recommend this family-owned and operated (now three generations) business to anyone needing their services.
    - Judith L.
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Roofing Contractors in Salem

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