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Pressure Washing reviews in Salem

  • F
    J.P.R. Painting, LLC
    I chose J.P.R. Painting, LLC because of the great reviews I read on several sites plus the A rating on this site. The first two qualities to consider when hiring someone to work on your home are Skill and Integrity. Mr. John Robertson (owner) was to meet me at 9:00 a.m. on March 9 for a quote to pressure wash and paint the aluminum siding on my garage, one entry door and one window. Mrs. Robertson (Office Manager) called shortly before 9:00 and said her husband had gotten lost and was on his way back to the office but she could come by after work or, since she was looking at my property on Google Earth at that moment and could see the garage, she could work up a quote from there if that was okay. I gave her the measurements of the garage from the plat survey and she emailed a quote that same evening. On March 10 I emailed back accepting the quote. I chose the paint color on March 11 and that same day Mrs. Robertson scheduled the work for Monday, March 26 and welcomed me to the JPR Family. Unfortunately the weather took a bad turn. It got colder and it snowed toward the end of March so I asked to have the work rescheduled. Mrs. Robertson said no problem. She would keep a close eye on the weather and if I was okay with short notice she would call or email the day before they came out. That was on March 24. I didn't hear from them again until they both came to the house on April 4 and after walking around my garage Mr. Robertson said there was no way he was going to paint this garage. Not for the price quoted ($100.00 to pressure wash and $825.00 to paint for a subtotal of $925.00 minus a discount of $200.00 they were offering on their Facebook page for all exterior paint jobs under $999. They were offering a discount of $300 for jobs over $1000. I wasn't aware of the discount until it was applied to the quote which brought the total price down to $725.00). Mr. Robertson said he would only be making a profit of $250.00 after expenses. There was no way he was going to do it for that amount. I told him this wouldn't look good on his Angie's List review and he said he didn't know why I was giving him "Attitude". He asked me "would you do it for $250?". I didn't answer him then but yes Mr. Robertson. If I had given my word I would have done the honorable thing which would have been to stand behind your quote. According to my plat map the garage measures 31.5 feet x 21 feet. The garage door is being replaced so it didn't need to be painted and wasn't included in the quote. There is a regular entry door in front beside the garage door. That was to be painted white but Mrs. Robertson said they always had white paint left over so there was no charge for the paint for that. The trim around that door would be painted black. Beside that door, also in front, is a large window. The trim around that window was to be painted white. All other trim around the garage was to be the same color as the garage was being painted. The garage has a window on each end and another along the back. All trim on these windows was to be same as the siding nothing extra. The bottom part of the back is cinderblock with a wooden door and the bottom part of one side of the garage is cinderblock with a large window into a cellar that the back wooden door leads into. None of this was to be painted, only the aluminum siding part so that area was not part of the quote. The quote was only for "Pressure washing and exterior painting of the garage. The garage paint will be chosen if quote accepted. Door and window to be painted white and trim around door to be painted black. The quote does include all paint and supplies". Eliminating the garage door and the three windows from the aluminum area to be painted it seemed like a fair quote to me for both of us. If the work on my garage had been done and done well I had planned to hire him to paint the interior of my house as well as a wooden fence along the property line next fall. I don't think, in the long run, he would have lost any money. I would have paid the bill in full and not in monthly payments as the quote offered. But, after saying again he didn't know why he was getting this "Attitude" he told his wife to "come on". Mrs. Robertson leaned over and whispered "Sorry" to me before following him to their car and leaving. I was really stunned by this turn of events as I had two very pleasant telephone conversations and many email communications with Mrs. Robertson and had really already decided I wanted to hire this company after my first conversation with her even before the quote was given. Mr. Robertson never offered another quote so I have no idea how much he would have done the job for. This was truly a very bad experience.
    - Deborah Y.
  • A
    Roanoke Exterior Wash
    Excellent job and very thorough. Would use them again. House looks great. They did house exterior, screened in back porch with ramp, Front porch and stairs, roof and sidewalk in front of house and gutters and down sputs.
    - Carole E.
  • D
    Salem Painting came out to my home as promised and gathered dimensions and facts in order to go back to the office and then write an estimate. The estimate was to be sent to me but to date I have not been contacted. Several phone calls and messages and not yielded any positive results and it has been several weeks.
    - Lindsey H.
  • A
    Westlake Wash did an awesome job. They came out to look at the roof and walkways and provided an estimate, confident the roof could be clean and look good. They came within the timeframe anticipated, and the difference was night and day. When we purchased the house we were uncertain the roof would come clean and concerned we might need a new roof. However, when they were finished, it looked like a new roof and the brick walkways and patio were back to the original red instead of slimy green and black. Quick response, both through phone and email, came when scheduled and high quality results. Prompt billing, also through email, which I appreciate.
    - Becky B.
  • A
    Hot Shot Pressure Washing Inc
    They've done the first step but we had so much rain, I don't know if we'll be able to get around to the second step. I had a couple of different people come up for quotes and it was obvious to me that this guy knew what he was doing. He also was local and has done a lot of work locally; he has done work for those small scale hospitals and that sort of thing. I just felt immediately confident that he was going to do a good job. The price was more than we had gotten from other quotes but I think, realistically, he's on the money with that.
    - Pamela P.
  • A
    AAA Handyman Service
    I did not really know a lot about pressure washing so I shopped Angie's List and selected them because of their good reviews. The person who came out was very helpful and went beyond what was needed for the job to be done. He fixed some things on the house that were not included in the job. He was a pretty nice guy who is very trustworthy. He did a good job and was very thorough. He was in contact with us before the job so he was responsive. I will use them again in the future.
    - Kathryn M.
  • F
    CertaPro Painters�� of Roanoke
    Not good . Lots of runs in the stain. Do not hire these people.
    - LEWIS S.
  • A
    Pristine Peaks Roof Cleaning and More
    - ANN S.
  • A
    Hot Shot Pressure Washing Inc
    Perfect. In and out quick, job completed as we wanted.
    - Patricia C.
  • A
    Hot Shot Pressure Washing Inc
    Service was very quick, good, and professional. My vinyl siding was pretty dirty with mildew on the north side of the house, but it looks great now.
    - Gail S.
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Pressure Washers in Salem

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