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Dog Grooming reviews in Salem

  • F
    The Temple of the Dog
    I my two dogs were groomed in May. We thought they didn���t look right. We decided to try them one more time since our groomer was on maternity leave. I was asking about their prices. I thought they were high. Ultimately she told me to get out of her shop and take my dog with me. IShe did not groom my dog. She is rude,explosive and arrogant
    - cheri h.
  • D
    Biscuits and Bubbles
    Our family has used this provider multiple times with mixed results.  Due to an allergy in the family, we have our indoor dog fully shaved; the first few services, provider didn't shave the tail, and but did so upon request as we waited.  However, moving forward, despite specific instructions to shave the tail, we occasionally still had to wait for that to be done.  On Monday, December 30th, I delivered our beloved hound for an appointment made by phone, several days earlier, at which time I specified that the dog was to be fully shaved, including the tail.  I reiterated those instructions upon dropping off our dog, but when I returned to retrieve him, he was not shaven at all, but only "deshedded".  I pointed out the error to those workers present, as the employee who received the dog was absent.  I was told to return the next day for the shaving, as the available staff didn't have enough time to complete the service.  
    I returned the following day and had the dog serviced.  When paying for the service, I was quoted full price, and I indicated that the service wasn't fully completed the first visit as promised, which was an inconvenience to me; consequently, I asked for that to be taken into consideration price-wise.  The clerk stiffly told me that the miscommunication "was not our fault" and I would be charged full price.  I reminded the employee that fully shaving the dog has always been the service provided, that I reminded the employee of that when making the appointment, and that I reminded the provider of that again when dropping off said dog.  When the employee responded rudely, I offered to pay the full price, but suggested that perhaps my steady business would be appreciated elsewhere. Much to my surprise, the employee said, "That's fine if we lose your business.  It really doesn't matter."  And then repeated it. When I asked to speak to the manager, the employee smiled and informed me that he is the manager, his uncle owns the business, and he will own the business in the future.
    Our family proudly supports local business, even when it costs a little more to do so, but given the past lapses of this provider, coupled with the service not being provided in the time period stated, and with the incredulous response of said employee, we will not be patronizing the particular local business in the future.
    - Todd H.
  • A
    The Temple of the Dog
    Looked on Google maps to find a groomer near us. This is our first time taking Zorro to this new groomer in Salem. Loved the cut and his little bandana. He was not scared like he always was at Petsmart. The cut is even and really good, Zorro smelled wonderful, had some treats and was pampered here!
    Also received anti shed treatment, nails were done as well. Wonderful Atmosphere for animals!
    Definitely recommend this Dog Groomer!
    - Olaf B.
  • A
    CLAUDIA' S GROOM SHOP
    .
    - Myra C.
  • A
    The Temple of the Dog
    Wonderful, will always go there.
    - Laura S.
  • A
    The Temple of the Dog
    Wonderful! LOVE them!! Our new "go to place".
    - Laura S.
  • A
    The Temple of the Dog
    Wonderful!! How did we not find these wonderful people sooner???
    - Laura S.
  • A
    Veterinarians to Cats
    .
    - julie t.
  • A
    KLUB KANINE LLC
    unknown
    - MICK m.
  • A
    COMPANION PET CARE CLINIC
    They are reasonably priced. I get everything for one price.
    - Karen H.
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Dog Groomers in Salem

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