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Pest Control reviews in Salem

  • B
    I'm paying about $100 a year for a termite certificate. It's something I inherited from the previous owner of the house where they did some kind of treatment for the home. I am just continuing that agreement with them; it was transferable. They really didn’t do any service for me per se. I know who they are and they send me a bill once a year to carry on an inspection. They have some sort of warranty for the service they had done for the previous owner. It sounds like a mom and pop operation. I've called them a couple of times. They haven't been able to really explain to me what their service and product entails; I'm still a little bit in the dark. If I had a bug problem, I would probably call them. I don’t think they have done a really great job at explaining what it is that they do and what they offer. When I first called them, they said they didn’t have to come out and look at my house, but that they can. I'm sure they know what they are doing. Their education to the customer is somewhat lacking. I haven't had any infestation problem that I have had them solve. I haven't been real satisfied with their ability to explain what they do. With regard to price, I've had other termite services before, and they are in line with the other services. With regard to quality, they explained that they do some kind of treatment for me. But they couldn’t tell me exactly where it was in the house. Their record keeping wasn't the best. With regard to responsiveness, somebody picks up the phone. They come out if we ask them to. They have come out when they said they were going to. With regard to professionalism, did they drill under the porch or behind the deck or did they find termites or not; I couldn’t get many details out of them.
    - Kenneth K.
  • A
    Blue Ridge Exterminating Co
    My daughter had a very bad roach infestation. The first treatment was $160.00.  Follow-up treatments are $42.00 apiece.  One may go up to three months in-between treatments without having to pay the first (initial) cost.  We had them spray the first week in September, the first week in October, and the 30th of October (approximately at 4-week intervals.  We plan to have one more treatment this year.  The roaches substantially decreased after the first treatment.  We knew there would be at least one follow-up visit since we were told that roaches, even when they die, drop their egg sac which will produce up to 35 live roaches each.  Yuk!  I go to her house several times a week to watch my granddaughter, and the roaches are almost non-existent now.
    We will have one more treatment this year and then see how it goes.  I told my daughter, if you see even just one more, we will continue to have your house treated on a monthly basis.
    Jared was very professional and most accommodating to me over the phone.  Although I was not there when he actually did the work at my daughter's house, she and her husband told me he was very nice and answered any questions they have.
    - Jean W.
  • A
    The experience was great.  I used Angie's List to research an exterminator and selected Pest Defense from the reviews.  I called the number and left a message.  I received a callback within an hour.  Jeff Hudson was very professional, asked pertinent questions to determine my needs and made additional suggestions.  We set an appointment for the same week.  Jeff was on time for the appointment, provided the service efficiently and answered my additional questions.
    I plan to use Pest Defense on going and would highly recommend him.  I was impressed with the service and with Jeff's knowledge.  Excellent experience!
    - Lynne J.
  • D
    Orkin Pest Control
    We only used them once. They were way more expensive than the people I am using now. None of the bugs died; they just made them run around. I don't think the man did a thing when he was here. I think he only made it worst.
    - Mark W.
  • A
    Brown Exterminating
    They are very honest; they did not seem to want to take advantage of the situation, like when some people come out to look for termite damage, they will easily say that they have to do the whole house too instead of just the place where the termites were, but these guys did not do that. I knew that I had termites, so I had them come out and they treated a three car garage and a storage building for a reasonable price, but they did the inspection for free.
    - Kenneth M.
  • A
    Dodson Bros Exterminating Co
    What you pay depends upon what they are coming out for. If they spray, it is around $600 including the yearly contract that you can do for an additional $99 year for maintenance once a year. If you need a letter of certification, it is around $70. I just found them in the phone book. They are prompt and came out. I have used them for other homes. I give them high ratings and will continue to use them.
    - Karen H.
  • A
    Bug Man Exterminating
    They do a pest control spray for both interior and exterior. I have been using them for the last 3 years and I don't see any bugs around. They say that if we do have a problem anytime, they will come and do a touchup at no extra charge. I will continue to use them in the future.
    - Greg H.
  • A
    Bug Man Exterminating
    Bug Man Exterminating

    Bug Man Exterminating, did very well, handled the paper work professionally, the pest control was was handled well. We also used them for some cabins we have out of town. They are very professional and fast, prompt, no hidden fees, and we like them. They have done inspections and treatments for us.
    - Connie W.
  • A
    2 Nice Guys Termite Pest & Wildlife Control
    I've been very impressed with their responsiveness and their doing exactly what they say they will with no surprises.
    - Krista B.
  • F
    Bug Man Exterminating
    Not great at all stopped service
    - Jody H.
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Pest Exterminators in Salem

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