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A
"I called
because my a/c was not performing as I felt it should. Initially, they wanted to clean the evaporator coil which I agreed to. Only" after the cleaning had been performed, they informed me that my evaporator was actually a mismatch for my condenser and should be replaced. This was somewhat frustrating, as the evaporator cleaning itself was not cheap. To their credit, they offered to deduct the price of the cleaning if I hired them to replace the evaporator. Fair enough, but in an ideal world we could have skipped the cleaning altogether. However, the rest of my experience with
was very good. We are happy with the job they did replacing the evaporator and our system is working great now. They even gave us some tips on efficiency and made sure to thoroughly clean up after themselves when they left. Over the course of the project and afterwards, someone from their office called me several times to make sure I was satisfied.

-Kevin C.

D
"Told me it was a "coincidence" and charged me 134.00. They knew I was moving and would no longer be a customer. Even though I gave them over $600.00" worth of work the day prior, I guess I didn't deserve the benefit of doubt.

-Karen S.

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Local Articles in Salem

Hiring an HVAC service

The awkward-to-pronounce acronym stands for "heating, ventilation and air conditioning" which in many respects are completely different processes.

AIDGkAau1Ng

HVAC Maintenance

You can help your heating and cooling systems work more efficiently and last longer by tending to regular maintenance. Some things, like changing the furnace filter, can easily be done by the homeowner.

Worker installing vent with drill
Heating & A/C

Just because your house doesn't have central air conditioning doesn’t mean it can’t be added.

frozen A/C coils inside an air conditioner
Heating & A/C

Protect your A/C in the summer heat by looking out for these common causes of freeze.

central air conditioning unit on slab
Heating & A/C

A/C systems last between 10 and 20 years, so you'll probably buy a new one at some point.

technician installing HVAC unit
Heating & A/C

The price tag on a high-efficiency A/C may not reveal the lifetime savings on energy costs.

Angie's Answers

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what should you pay.  You pay what you can afford.  1100sqft unit requires a min. of a two ton unit.  prices range from 2100-2900 depending upon the seers of the system.  13 seer is the min. the law requires  and for your situation with 1100 sqft.  do not worry about the seers as long as it is to code.  the bigger the house the more seers for economy.  1100 sqft is at the border line for a two ton system.  It is more important to have your new system balance, there is where you get the economy on your electric bill and gas.  Bryant, lenox, ruud and carrier are the brands you should stay with.All have the same basic factory warrantee and will last you longer than you expect as long as you maintain it with regular check ups twice a year once in the spring and then in the fall.

raymond gonzalez
koolray heating and air
 clarksville,tn
?
The only thing of importance, is the hvac professional you choose to use. Alot of manufacturer's pieces are built relatively the same, and will last about the same amount of time. The thing that matters most is what you can not compare between companies, and that is the installation. Purchasing a system is not like purchasing a car, where no matter where you buy it, they are all the same. Each installation is different, and usually what you are paying for is the level of expertise, and quality of the installation, the company who will actual give you the warranty, and the comfort that you will receive. Manufacturers warranties disappear every day. They always have a loophole where they can get out of paying, but your local dealer wants to keep you happy for future work, and to protect his reputation in the communiy. Look up 4 year old Nordyne and Goodman warranty problems. Choose the HVAC professional first. It will cost you the least in the long run. I have had to totally redo plenty of installations that were just performed because of an uncomfortable customer, and a system that keeps breaking down. The equipment is only as good as it's installation, and over 70% are not installed correctly.
?
Yes Jupiter. It depends on the severity of the situation, is the mold encapsulated in the insulation. If yes, than replace [insulation] it with new. Is it on the casing of the heater? If yes, clean it with a mold neutralizing metal cleaner. It's not a matter of finding something or someone to clean or address the existing mold. It's a matter of finding a contractor to rectify what is causing the mold grow. It's coming from excessive moisture in the air-handler unit. I can say with 100% surety you’re dealing with poor airflow and/or incorrect equipment sizing! Either issue will cause excessive icing of the evaporator coil, which leads to excessive condensate water in the system. The condensate will eventually overflow the drain pan leaving stagnant water in the air-handler housing, which leads to mold growth. I would not let any contractor do any kind of temporary repair, add any device like a UV light or air-cleaning product until the aforementioned is corrected. I talk a lot about this in my videos and on my website. It is the result of improper system design from unqualified contractors. There is a reason why some guys cost more than others, and this is one reason why!




?
I'd rate them equal,or close,as with several other brands. I'd be more concerned about the difference in installation and service down the road. Difficult to determine the difference ,but asking for detailed info about their installation,may convince you to choose one over the other.

The Dept. of Energy states that poor installations can cause a 30% efficiency loss! Plus with Gas their are saftey issues,venting properly etc.,and of couse the need for a "low Level" Carbon Monoxide Alarm.
?
I think maybe you are confusing SEER, which is an efficiency-related rating (higher SEER means more effective use of the electric power used to compress the gas), and TONS rating, which is a measure of the total cooling power of the system. (Tons used to mean how many tons per hour of ice was used in evaporative cooling building systems - a Refrigeration or Cooling Ton equals 12,000 Btu/Hour of energy exchange. A BTU, which is another antique measure but still used, is the energy needed to change the temperature of a pound of water one degree fahrenheit. Unfortunately, because of varying humidity and evaporation, this is not readily related to house air heating or cooling without a lot of assumptions and some computations. Relating this to today's world - the Manuals BayAreaAc referred to account for all these energy conversions and determine an estimated cooling (or heating) requirement for your specific house. The type of construction, solar exposure, general climatic conditions such as average temperatures, humidity, and hottest and coldest normal ambient temperatures and desired inside temperture are all taken into account in the more sophisticated versions of the analysis, so there is no "standard", though a rough old rule of thumb was about 1 ton of cooling per 500SF of house. Obviously, this was a WAG only because it did not account for insulation, type of roofing, whether you live in Alaska or Miami, etc. The ACCA manuals do a very simplified form of evaluation to arrive at a "design", which generally will be adequate. OF course, highly precise calculations are not really needed because A/C units generally come in even ton ratings - so if you are at say 2.6 ton requirement you will be getting a 3-ton unit anyway. SEER ratings are not a direct measure of efficiency, but the relative difference between ratings gives you good idea of the unit's relative efficency in using electricity - so a 16 SEER should be about 19% more efficient (so roughly comparable lower electricity bill) than a comparably sized 13 SEER unit. 13 SEER is the lowest efficiency currently allowed to be built for general use, 19 SEER is about the highest efficiency made by pretty much all manufacturers, and about 25 SEER is the highest rated though very pricey shelf-item units, though special construction custom units can reach about 30 SEER. Note however, like any government sponsored rating, much of it is hooey when you get down to it - for instance, SEER ratings are figured based on 80 degree inside air temp and 82 degrees outside, when that is far from the normal case of mid to low seventies inside and high eighties or above outdoors. This makes the absolute SEER rating meaningless, but relative numbers still have meaning in comparing units. Note these efficiency ratings are for conventional air conditoners and heat pumps working in ambient air conditions. Ground sourced Geothermal or lake/river exchange cooling units, though initially more expensive in most cases, can greatly exceed the air-exchange unit efficiencies because they are exchanging heat with cold natural water rather than with a high-temperature outside air, and instead of continually compressing a gas are just circulating cold water. I worked on one geothermal cooling project which had almost infinite efficiency, which of course makes no sense - but the only power was for sensors and a control valve as the water flow was single-pass under gravity flow, so no power was used to circulate the water.
?
YOU.
You bought the home after an inspection that told you there were issues?
Every state has different laws regarding home purchases, contact your real estate agent to find out what remedies may apply.
THIS IS EXACTLY why you hire QUALIFIED and LICENSED contractors.

Doug
AirTekHP
CSLB# 824188 

Hvac reviews in Salem

A

Rating
I gave you all "5s" and here's my review of you and
Salem HVAC Contractors Provider Name Locked
: If you are located anywhere in the Baltimore Metro area and have a
Salem HVAC Contractors Provider Name Locked
problem,do yourself a favor,contact
Salem HVAC Contractors Provider Name Locked
at
Salem HVAC Contractors Provider Name Locked
. His prices and services were superior to the 6 other
Salem HVAC Contractors Provider Name Locked
repair companies I contacted. He is a perfectionist when it comes to his work. Have used him twice so far and would not consider using another
Salem HVAC Contractors Provider Name Locked
contractor. Even followed up with me a week after he replaced my entire
Salem HVAC Contractors Provider Name Locked
system to make sure I was happy and it was working properly! Most doctors doing surgical operations don't even do that anymore!"
- Patrick H.
A

Rating
Salem HVAC Contractors Provider Name Locked
explained everything as he went along. Found a leak in the coil and explained my options. Ended up putting in refrigerant as a short term fix while I decide on how to proceed.
Salem HVAC Contractors Provider Name Locked
was very nice and knowledgable and I would definitely use this company again.
- Linda S.
B

Rating
Salem HVAC Contractors Provider Name Locked
Did stop the leaking; very critical of installation, and justifiably so. But he was doom and gloom from there. Said I may have a serious carbon monoxide problem. And then he left! (I would have thought that if I was in that much
Salem HVAC Contractors Provider Name Locked
, he would suggest a solution other than the replacement estimate he provided.) It was all or nothing for him, apparently. But I have a budget....
He provided a replacement estimate....$1,200.00!!!! I was shocked! I had asked if we would provide an pressure relief overflow pipe that would direct near boiling water to the floor but he declined. Not a strong rapport builder!
- Bob B.
A

Rating
Salem HVAC Contractors Provider Name Locked
came out to perform the service and I couldn't have asked for a better experience. He was super knowledgeable, took time to explain what he was doing, and was extremely professional and courteous. He represented
Salem HVAC Contractors Provider Name Locked
perfectly and this type of experience is why I prefer using them over other HVAC companies. I won't hesitate to call them again.
- Mike G.
A

Rating
Late in the evening, our air conditioner conked out on us Tuesday,
Salem HVAC Contractors Provider Name Locked
28, 2015.
The temperature in our townhome quickly soared to 81 degrees.
We are seniors and my husband has a heart condition, so time was of the essence.
On Wednesday (
Salem HVAC Contractors Provider Name Locked
29th), we called our usual service company and they were to
busy to help, until maybe Thursday.
Understandable during this hot summer.
We went on Angies list and decided to trust one of their referrals.
My first contact was with
Salem HVAC Contractors Provider Name Locked
, she was excellent, knowledgeable,
professional and understanding.
She immediately said she could have service people at our house before 6 PM (I made the call around 1 PM).
The technicians,
Salem HVAC Contractors Provider Name Locked
and
Salem HVAC Contractors Provider Name Locked
called around 4:30 PM and arrived within 30 minutes.
They were neatly dressed, courteous and efficient.
We reside in a townhome and they had to set up a ladder on the deck and then climb the ladder
25 feet (
Salem HVAC Contractors Provider Name Locked
) to the roof.
Absolutely, no complaints.
They quickly ascertained the problem and corrected it, and they stayed to make sure the
A/C was working properly.
They left the work area clean.
These two gentlemen were excellent.
We'll definitely be sending any and all business to
Salem HVAC Contractors Provider Name Locked
.
Thank you
Salem HVAC Contractors Provider Name Locked
and thank you Angies List.
Salem HVAC Contractors Provider Name Locked
&
Salem HVAC Contractors Provider Name Locked




- KAREN U.
A

Rating
I notified D & L Heating And Cooling at approximately 5:30 in the evening on a Thursday. Arrived home to the Air Conditioning not working and with the outdoor temp around 100 degrees and the indoor temp approaching 88 degrees and with severe
Salem HVAC Contractors Provider Name Locked
issues, problems were quickly developing. I had called a different, but very well known air cooling and heting company in Columbus and first they did not care that I couldn't breathe due to the severe heat and two they wanted to charge me all these fees just to show up and refused to come by as an emergency call. I then came across D & L Heating And Cooling on Angie's List and through all the reviews I quickly came to the conclusion that this company was my answer. I called and left a voicemail. At about 7p I received a call back from Bill with D & L Heating And Cooling . He asked a couple of questions regarding the state of the unit that my husband was able to answer and I shared with him that I had severe breathing issues. He started out right away to help us. He was about 45 minutes out. He arrived right when he said he could get her. Was very nice right away. He took a look at the unit, the thermostat and the furnace itself and got to work.
It took him about 30 minutes and he had it fixed. Replaced a capacitor and filled the unit with 2lbs of freon. He was very clean, polite and normal! I will absolutely continue to use their services as needed and would recommend them to anyone needing work done. In fact we are getting ready to have a new home built and I'm certain we will use them to install our new units when the time arrives. My husband and I very much appreciated his speediness and the great work. Granted I didn't receive the $10 off the service call for being an Angie's List member, but to be honest, that might be on me. By the time he got here it was very difficult to catch my breathe that it slipped my mind until after he was gone and things started to get back to normal.
- Kimberly L.
F

Rating
The bad AC unit had frost/icing on the line outside going into the outside unit and he indicated that he could not repair that now and it probably be replaced which could be costly. He then started working on the other unit and replaced a potentially failing part and charged $180 which was ($110 service charge plus $70 for the part). So I'm out $180 and still don't have a working unit.
Avoid this guy at all costs.
- Sebouh K.
D

Rating
I contacted
Salem HVAC Contractors Provider Name Locked
to have them provide a quote for a 50
Salem HVAC Contractors Provider Name Locked
gas water heater replacement and I had someone reply (the very next day) to my request stating, "I will have one of our install staff give you a call as soon as possible to provide you with options on replacing your hot water tank and schedule your installation. Thank you" ... but no one has contacted me as of 9 days later. Even if you're too busy for my silly little job, communication should be on top of your priority list. I will move on to the next Angie's List provider.
- Tony C.

HVAC Contractors in Salem, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Heating And Cooling

PO Box 94
Newport

A-CO Heating and Cooling LLC

6274 AL Philpott Hwy
Martinsville

Accord Air, Inc.

11 Preston St.
Radford

American Heating & Air

6317 Cotton Hill Rd
Roanoke

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Art's Plumbing Services

513 Wentworth Ave
Roanoke

Blue Ridge Heating & Air

925 Cambria St
Christiansburg

Boothe Construction Co

2728 Dell Ave. N.E.
Roanoke

Botetourt Mechanical

4983 Glade Creek Rd
Roanoke

BRYSON HEATING & AIR COND

414 W 4TH ST
Salem

Buds Mechanical

616B Roanoke St
Salem

Choice Home Warranty

1090 King Georges Post Rd

Comfort Coach

200 Estate Drive
Glade Hill

Comfort Services Inc

326 Albemarle Ave
Roanoke

Community Housing Partners

448 Depot St NE
Christiansburg

Crockett Home Improvement Inc

1255 Radford St
Christiansburg

CUNDIFF HEATING & A/C INC

1516 PETERS CREEK RD NW
Roanoke

Cundiff Heating & Air Conditioning Inc

4426 Palmer Ave NE
Roanoke

Cundiff Heating & Air Conditioning Inc

11795 Old Franklin Trpk
Union Hall

Dalton Heating & A/C Inc

7119 Bent Mountain Rd
Roanoke

DAN'S GARAGE

796 AUBURN AVE
Radford

DANIEL'S HEATING AIR & PLUMBING INC

87 ROLLINGWOOD CT
Troutville

Energy Check

PO Box 355
Blacksburg

Enquist Enterprises Inc.

2126 Winston Ave SW
Roanoke

Family Plumbing & Heating

3558 Angus Ln
Shawsville

Firestone Complete Auto Care Store

2048 Electric Rd
Roanoke

Freeman Mechanical Inc

731 Glade St NE
Roanoke

HODGESVILLE HEATING & AIR CONDITION

875 OLD FRANKLIN TPKE
Rocky Mount

Hypes Heating & A/C

3905 Whippoorwill Ln
Salem

J.C. Plumbing, Inc.

662 Clovis St
Roanoke

Jackson Enterprises

125 Arrowhead Trail
Christiansburg

Jeff's Refrigeration

10914 Rocky Rd
Bent Mountain

Jerome's Heating & Cooling

P.O. box 13102
Roanoke

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

Kennard - Pace Co Inc

129 Kirk Ave SW
Roanoke

Main Heating And A/C

1930 Patterson Avenue SW
Roanoke

McGuire Plumbing & Heating

4814 Bandy Rd
Roanoke

MONETA HEATING & AIR

2965 E Washington Ave.
Vinton

Murphy Family Electric

500 N. Washington St.
Alexandria

Natural Bridge Htg & AC

1790 Wert Faulkner Hwy
Glasgow

Nelson Repair Service

2307 Sanford Ave SW
Roanoke

New ERA of Roanoke Used Cars

4470 Melrose Avenue
Roanoke

NEW RIVER HEATING & AIR COND

PO Box 2849 91 INGLES ST
Radford

OSCAR W SMITH MECHANICAL CONTR

2612 JACKSON DR
Salem

PREVENTIVE MAINTENANCE HEATING

1026 HALLIAHURST AVE
Vinton

Remodel USA

605 Hampton Park Blvd

RepairClinic.com Inc

48600 Michigan Ave

Rorrer Well Drilling Inc

560 Depot St
Christiansburg

Sierra Htg & A/C

210 Randolph Ave
Salem

Smitty's Heating & Air Conditioning

922 Rainbow Forest Dr
Troutville

South River Contracting Of Roanoke

5130 Hildebrand Rd
Roanoke

Southern Comfort Construction Inc.

5207 Orchard Hill Dr.
Roanoke

Southwest Sunroom & Window Co.

625 S COLLEGE AVE
Salem

System One Companies, Inc

2642 Horseshoe Bend Rd
Moneta

T G Electrical Services LLC

PO Box 20301
Roanoke

TEMP-O-MATIC INC

304 W VIRGINIA AVE
Vinton

Tilley's Heating & Cooling Services

352 Hillandale Dr
Troutville

Tim Smith's Heating & Air Conditioning

3741 Williamson Rd
Roanoke

Tinbenders, Inc

422 Wades Gap Rd
Callaway

VIAR BROTHERS INC

1386 E MAIN ST
Salem

Viar Brothers Inc

PO Box 1
Catawba

W C Butler Heating & Air

301 Walnut Ave
Vinton

Warmzone

12637 S 265 W Suite 100

Weightman Construction LLC

3595 Eaglebrook Road
Christiansburg

Womack Heating and Air

1388 Boone Rd
Shawsville

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